Director, Product Development

StarTech.com Ltd.; London; On-site; CAD 170,000 - 185,000; Full time

Benefits offered by this job

Retirement savings plans

Wellness Program

Additional perks and rewards

Job summary

StarTech.com Ltd. is seeking a strategic Director of Product Development to lead the end-to-end lifecycle for a global portfolio from concept through launch and sustainment.

The role focuses on improving time-to-market, product quality, and regulatory compliance while aligning execution with evolving business priorities. Reporting to the VP, Product Development, the leader will translate strategy into action by partnering with Product, Supply Chain, Sales, Marketing and QA, driving scalable

Qualifications

• 10+ years of leadership experience in product development or engineering.
• Strong end-to-end product development lifecycle management expertise.
• Proven regulatory compliance, testing, and quality standards experience.

Responsibilities

• Lead multi-year product roadmap and NPI lifecycle from concept to launch.
• Oversee verification, validation, and regulatory compliance testing and certifications.
• Manage sustaining engineering changes to optimize cost, performance and lifecycle.
• Partner cross-functionally with Product, Sales, Marketing, Supply Chain, Sourcing, QA and Executives.
• Develop and mentor teams across product development and verification, including budget management.
• Provide top-level customer support and timely resolution of critical issues.
• Establish scalable processes to improve time-to-market, quality and efficiency.
• Drive data-informed decisions using analytics and AI tools.
• Engage with end customers to translate insights into product improvements.
• Track KPIs related to NPI execution, product success, and lifecycle performance.

Skills

Leadership

Cross-functional collaboration

Data analytics

Regulatory compliance

Executive influence

Global supply chains

Tools

PLM systems

PIM tools

Product verification/testing platforms

Job description

Hybrid/London, On
45 Artisans Cres
London, ON N5V, CAN

Description

This is a newly createdstrategic leadership opportunity focused on leading the end-to-end product development lifecycleacross a global portfolio. The Director, ProductDevelopment,willplay a pivotal role inimproving time-to-market,strengthening product quality,and ensuringregulatorycompliancewhile aligning execution with evolving business priorities.

Reporting to the VP, Product Development, this leader will translate strategy into action—partnering cross-functionally with Product, Supply Chain, Sales, Marketing, and Quality Assurance to deliver high-impact outcomes. The role requires strong operational leadership, cross-functional influence, and the ability to build scalable processes that support growth and innovation.

What you willbe responsible for:

• Lead and executethemulti-yearproduct roadmap andNew Product Introduction (NPI)lifecycle from concept through launch and sustainment.
• Oversee product verification, validation, and regulatory compliance, including testing, certifications, and adherence to quality standards
• Managesustaining engineeringactivities includingproduct changes (PCNs/ECOs) tooptimizecost,product performance,andproduct lifecycle management
• Partner cross-functionally with Product, Sales, Marketing, Supply Chain,Sourcing,QA, and Executive Leadership to deliver on roadmap commitments.
• Manage and develop teams across product development and product verification, includingresource planning andbudgetmanagement
• Provide top level customer support andensure timelyresolutionof critical issues
• Establishscalable processestoimprove time-to-market, product quality, and operational efficiency.
• Drive data-informed decision-making,leveraginganalytics and AI tools toidentifyopportunities and solve complex product challenges.
• Engage periodically with end customers to understand pain points and translate insights into product improvements.
• Establish and track KPIs related to NPI execution, product success, quality, and lifecycle performance.

Essential Qualifications:

• 10+ years of leadership experience in product developmentand/or engineering environment.
• Strongexpertisein end-to-end product development lifecycle management withinIThardware,electronicsor hardware/firmwareenvironments.
• Proven experience with regulatory compliance, product testing, and quality standards.
• Strong data analytics capabilities and experienceleveragingAI tools for decision-making
• Deep understanding of IT hardware, electronics manufacturing, or related industries.
• Demonstrated ability to lead cross-functional teams and influence at the executive level.
• Experience managing complex global supply chains and vendor relationships.
• Strongtrack recordof improving time-to-market, product quality, and cost efficiency.
• Exposure to global regulatory frameworks and compliance environments.
• Business acumen including business case development and commercial decision-making.

Preferred Qualifications:

• Experience with PLM systems, PIM tools, and product verification/testing platforms.

What to expect from the Hiring Process:

We respect your time and value transparency.Here’s a general idea of what to expect:

• Intro call with our Talent Acquisition Team(30 – 45 minutes)
• Interview with theVP, Product Development(45 – 60 minutes)
• Interview with Chief Technical Officer (45 – 60 minutes)
• Cross-functional Interview with SVP, Operations (45 – 60 minutes)
• Assessment
• Final interviews withPresident (45 –60 minutes)
• Offer & onboarding

What we offer:

This role offers a competitive salary range ofCAD170,000–CAD185,000andeligibility toparticipatein our bonus program. At StarTech.com, we value fairness and regularly benchmark pay to stay competitive, recognizing each person’s unique contributions.

As part of the StarTech.com “One Team,”you’ll also enjoy:

• Retirement savings plans
• Wellness Program
• Additional perks and rewards

About us

We are in the business of human-centered experiences starting with yours. We believe delivering on our promise of "hard-to-find, made easy" begins with an employee experience founded in opportunity, teamwork, empowerment, and curious minds always asking what if. Not only does our commitment to the exceptional deepen relationships with our partners and customers, it also ignites connection within our team.

StarTech.com is a global leader in tech connectivity solutions, manufacturing a wide range of accessories designed to meet the demanding performance standards of IT professionals and businesses. Since 1985, the company has expanded into 28 markets across five continents, with products trusted by more than 90% of Fortune 500 companies. StarTech.com has been recognized as one of Canada’s Best Managed Companies by Deloitte for 15 consecutive years and is ranked in the top 5% of companies worldwide for sustainability by EcoVadis.

StarTech.com is an Equal Opportunity Employer .In accordance withthe Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, StarTech.com will provideaccommodationsthroughout the recruitment,selectionand/or assessment process to applicants with disabilities. If selected toparticipatein the recruitment,selectionand/or assessment process, please inform HumanResources of the nature of any accommodation(s) that you mayrequirein respect of any materials or processes used to ensure your equal participation.

StarTech.com uses AI tools only for administrative support, such as transcribing interview notes and organizing candidate details into standardized prescreening and interview templates. These tools do not screen, rank, or assess candidates. All hiring decisions are made by our Talent Acquisition team and Hiring Managers. Candidate information is collected and used solely for recruitment purposes in compliance with applicable privacy laws.