Global Director, Product Development & Innovation

StarTech.com; Canada; On-site; CAD 170,000 - 185,000; Full time

Benefits offered by this job

Retirement savings plans

Wellness Program

Additional perks and rewards

Job summary

StarTech.com in Canada seeks a Director of Product Development to lead the end-to-end lifecycle across a global portfolio, improve time-to-market, enhance product quality, and ensure regulatory compliance. Reporting to the VP of Product Development, this role partners with Product, Supply Chain, Sales, Marketing, QA and Executive Leadership to translate strategy into scalable, data-driven execution.

You will build cross-functional teams, establish KPIs, drive AI-enabled insights and guide global

Qualifications

• 10+ years of leadership experience in product development and/or engineering environment.
• End-to-end lifecycle management across IT hardware, electronics or hardware/firmware environments.
• Proven regulatory compliance, product testing, and quality standards.
• Strong data analytics capabilities and experience leveraging AI tools for decision-making.
• Deep understanding of IT hardware manufacturing or related industries.
• Demonstrated ability to lead cross-functional teams and influence at the executive level.
• Experience managing complex global supply chains and vendor relationships.
• Strong track record of improving time-to-market, product quality, and cost efficiency.
• Exposure to global regulatory frameworks and compliance environments.
• Business acumen including business case development and commercial decision-making.

Responsibilities

• Lead and execute the multi-year product roadmap and NPI lifecycle from concept through launch and sustainment.
• Oversee product verification, validation, and regulatory compliance, including testing, certifications, and adherence to quality standards
• Manages sustaining engineering activities including product changes (PCNs/ECOs) to optimize cost, product performance, and product lifecycle management
• Partner cross-functionally with Product, Sales, Marketing, Supply Chain, Sourcing, QA, and Executive Leadership to deliver on roadmap commitments.
• Manage and develop teams across product development and product verification, including resource planning and budget management
• Provide top level customer support and ensure timely resolution of critical issues
• Establish scalable processes to improve time-to-market, product quality, and operational efficiency.
• Drive data-informed decision-making, leveraging analytics and AI tools to identify opportunities and solve complex product challenges.
• Engage periodically with end customers to understand pain points and translate insights into product improvements.
• Establish and track KPIs related to NPI execution, product success, quality, and lifecycle performance.

Skills

Leadership

End-to-end lifecycle

Regulatory compliance

Data analytics & AI

IT hardware knowledge

Cross-functional leadership

Global supply chain

Time-to-market

Executive influence

Business acumen

Tools

PLM systems

PIM tools

Verification/testing platforms

Job description

StarTech.com in Canada seeks a Director of Product Development to lead the end-to-end lifecycle across a global portfolio, improve time-to-market, enhance product quality, and ensure regulatory compliance. Reporting to the VP of Product Development, this role partners with Product, Supply Chain, Sales, Marketing, QA and Executive Leadership to translate strategy into scalable, data-driven execution.

You will build cross-functional teams, establish KPIs, drive AI-enabled insights and guide global