Director, Platform Systems

OpenText; Richmond Hill; On-site; CAD 180,000 - 240,000; Full time

Job summary

OpenText is seeking an experienced technology leader to join our Corporate IT organization as Director, Platform Systems. You will drive strategy, delivery, and operational excellence for critical enterprise platforms across Integration, Security/Identity, and Fulfillment systems.

You will lead distributed teams, partner with stakeholders, and apply AI thoughtfully to improve speed, quality, and productivity.

Qualifications

• Progressive leadership across application, enterprise systems, integration, security, identity, or fulfillment teams.
• Strong track record delivering governance and transformation programs.
• Hands‑on Agile leadership with Scrum practices and metrics.

Responsibilities

• Lead global, matrixed teams delivering critical enterprise capabilities.
• Set strategy, delivery, and operational excellence for integration, IAM, and fulfillment systems.
• Partner with business and technology stakeholders to modernize platforms.
• Communicate clearly to executives, business, and technical audiences.
• Drive Agile ways of working, predictability, and continuous improvement.

Skills

Strategic technology leadership

Global team leadership

Agile delivery & metrics

Communication to exec & stakeholders

People development & succession

Analytical decision making

Automation & AI utilization

Risk management & governance

Education

Bachelor’s or Master’s degree (relevant)

Tools

Enterprise integration platforms

API management

Cloud integration technologies (SAP PI/PO, SAP/BDC, Boomi, MuleSoft)

IAM platforms & security tools

Observability & automation tooling

Google Cloud Platform

Job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

OpenText is looking for an experienced and collaborative technology leader to join our Corporate IT organization as Director, Platform Systems. In this global leadership role, you will be responsible for the strategy, delivery, and operational excellence of critical enterprise capabilities across Integration Systems, Security and Identity Access Management, and Fulfillment Systems. You will lead distributed teams, partner with business and technology stakeholders, and help modernize the systems and practices that enable secure, scalable, and efficient business operations.

What The Role Offers

• Leading and influencing in a global, matrixed environment with teams and stakeholders across multiple regions.
• Manage budgets, vendor relationships, licensing decisions, and platform investments with a focus on business value, simplification, and cost effectiveness.
• Work with technologies that may include Cloud Integration Hub/ICDM, SAP PI/PO, SAP Integration Suite/BTP, Boomi, MuleSoft, Google Cloud Platform, IAM platforms, licensing and fulfillment systems, APIs, automation, and observability tools.
• Building trusted relationships with business partners, technology leaders, architects, cybersecurity teams, infrastructure teams, vendors, and consultants.
• Communicating clearly with executive, business, technical, and operational audiences.
• Bringing structure, transparency, and prioritization to complex portfolios of work.
• Driving Agile ways of working, delivery predictability, team accountability, and continuous improvement.
• Applying AI and automation thoughtfully to improve speed, quality, operational insight, documentation, testing, and productivity.
• Balancing strategic planning with hands‑on leadership in a fast‑paced, business‑critical environment.
• Simplifying technology landscapes, reducing risk, improving resilience, and aligning work to measurable outcomes.
• Promoting strong development, integration, security, identity, fulfillment, documentation, and operational practices.
• Staying current on emerging trends in integration platforms, IAM, application security, fulfillment, cloud, APIs, AI, and automation.

What You Need To Succeed

• 10+ years of progressive experience leading application, development, enterprise systems, integration, security, identity, fulfillment, or platform teams.
• Demonstrated experience leading global teams, managing multiple workstreams, and delivering business‑critical technology services.
• Strong technical leadership experience across enterprise integration platforms, API management, cloud integration, SAP integration technologies, IAM tools, fulfillment or licensing systems, and modern application delivery practices.
• Agile training or certification is required; hands‑on experience leading Agile teams, Scrum practices, backlog management, delivery metrics, and Agile maturity improvement is strongly preferred.
• Working knowledge of AI capabilities and practical use cases in Integration, Security, Identity Management, and Fulfillment Systems, including automation, developer productivity, observability, testing, application security, and operational efficiency.
• Excellent verbal and written communication skills, including the ability to translate technical complexity into clear business language.
• Strong people leadership skills, including coaching, performance management, talent development, succession planning, and building engaged teams.
• Strong analytical, negotiation, problem‑solving, and decision‑making skills.
• Ability to thrive in a fast‑paced, matrixed environment while maintaining delivery discipline, operational rigor, and stakeholder confidence.
• Experience supporting mergers, acquisitions, divestitures, enterprise transformation, or major technology modernization initiatives is an asset.
• High‑tech software or enterprise software industry experience is an asset.
• A relevant bachelor’s or master’s degree, college diploma, or equivalent combination of education and experience.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR.

Compensation

At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range

Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure

As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.