Director, Parliamentary Food Services

Legislative Assembly of Ontario; Toronto; On-site; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Benefits & Pension

Career Development

Employee Assistance Program

Job summary

Legislative Assembly of Ontario is seeking a Director, Parliamentary Food Services to lead the Parliamentary Food Services operation within the Legislative Precinct. Reporting to the Executive Director, Building Services, you will direct catering, dining and ancillary services with a strong emphasis on quality, safety, and guest satisfaction.

This leadership role requires post-secondary education in Food Services Management or related field and at least five years' experience managing

Qualifications

• Completion of post-secondary education in Food Services Management or related field.
• At least five years’ experience managing a large-scale food service operation.
• Experience in private members' club environment is an asset.
• Strong knowledge of customer service standards and satisfaction metrics.
• Knowledge of health and safety legislation and best practices.
• Knowledge of food service program development and delivery.
• Knowledge of budgeting, financial management, reporting and controls.

Responsibilities

• Oversee organization and management of the Parliamentary Food Services operation, ensuring high standards of service, food quality, health, and safety are consistently maintained.
• Provide strategic leadership, management, and oversight of all food service operations within the Legislative Precinct.
• Direct all food production and related operational functions, overseeing catering, dining and other ancillary food services, and ensures the delivery of high-quality, efficient, and customer focused food services.
• Consult with executive and senior management to gather feedback, identify organizational service goals, objectives and needs, and develop strategies and implement action-oriented plans to achieve those objectives.
• In conjunction with the Executive Director, Building Services, identify annual service objectives, develop revenue targets, and make recommendations regarding operating and capital budgets.
• Provide staff development, performance management, coaching/mentoring, recruitment, and retention, as well as assessment and planning for branch staffing needs.
• Co-operate with internal contacts such as the Clerk, Senior Management, Directors/Managers/Supervisors, staff, MPPs, and Caucus Administrators.

Skills

Food Service Leadership

Budgeting & Finance

Staff Development

Customer Service Excellence

Health & Safety Knowledge

Operations Management

Education

Food Services Management

Hotel & Restaurant Management

Hospitality Business Administration

Job description

Are you ready to embark on an extraordinary journey to shape the future of Ontario's Legislative Assembly, with innovation and excellence in parliamentary operations? At the Office of the Assembly, we're not just supporting Parliament; we’re a dynamic team dedicated to driving change and making an impact every day.

At the heart of our mission is to provide non-partisan administrative and procedural services to all MPPs, along with operational support for the daily activities of the Legislative Assembly of Ontario. Our success is intricately tied to the strength and diversity of our staff, as we champion our core values: integrity, inclusiveness, collaboration, and excellence.

Looking for a rewarding career where you can share your expertise as a Director, Parliamentary Food Services. Seize this opportunity to embody our organizational values within our Parliamentary Food Services branch. As a valued member of our team, reporting directly to the Executive Director, Building Services, you will collaborate closely with a dynamic group of food services professionals.

What You’ll Do

You’ll act with integrity to:

• Oversee the efficient organization and management of the Parliamentary Food Services operation, ensuring high standards of service, food quality, health, and safety are consistently maintained.
• Provide strategic leadership, management, and oversight of all food service operations within the Legislative Precinct.
• Direct all food production and related operational functions, overseeing catering, dining and other ancillary food services, and ensures the delivery of high-quality, efficient, and customer focused food services.

You’ll support our collaboration as you:

• Consult with executive and senior management to gather feedback, identify organizational service goals, objectives and needs, and develop strategies and implement action-oriented plans to achieve those objectives.
• In conjunction with the Executive Director, Building Services, identify annual service objectives, develop revenue targets, and make recommendations regarding operating and capital budgets.
• Provide staff development, performance management, coaching/mentoring, recruitment, and retention, as well as assessment and planning for branch staffing needs.
• Co-operate with internal contacts such as the Clerk, Senior Management, Directors/Managers/Supervisors, staff, MPPs, and Caucus Administrators.

How You Qualify

You demonstrate excellence through your:

• Completion of post-secondary education from an accredited institution in Food Services Management, Hotel and Restaurant Management, Hospitality Business Administration, or related field.
• Minimum of five years’ experience managing a large-scale food service operation, including responsibility for staffing, budgeting, financial management, and operational performance.
• Experience within a private members' club environment is considered an asset.
• Knowledge of principles and practices related to delivering exceptional customer service, including service standards, quality assurance, and methods for evaluating customer satisfaction.
• Knowledge of all relevant health and safety legislation and industry standards, with demonstrated ability to implement effective practices to protect people, property and operations.
• Knowledge of principles and practices related to the development, promotion, and delivery of food service programs, products, and services.
• Knowledge of financial and administrative systems, budget development, financial management, reporting, and operational controls.

Here’s what awaits you:

• A team of dedicated professionals
• A comprehensive benefit and pension package including a comprehensive short term sickness plan and personal days
• Support for your career through training and development
• Access to an employee and family assistance program

Join us in shaping the future of Ontario's Legislative Assembly. Your journey starts here!

The Legislative Assembly of Ontario is proud to be an equal opportunity employer who champions diversity and inclusion. We foster an environment where unique perspectives are valued, ensuring that everyone has the opportunity to make a meaningful impact. If you need accommodations during the application process, please don’t hesitate to reach out to us at [e-mail] .

While we appreciate your interest in obtaining employment with the Legislative Assembly of Ontario, only those selected for an interview will be contacted.