Director, Operations Planning & Modernization

Greater Toronto Airports Authority; Toronto; Hybrid; CAD 120,000 - 170,000; Full time

Job summary

The Greater Toronto Airports Authority is seeking a Director of Operations Planning & Modernization to lead strategic initiatives at Toronto Pearson Airport. This role involves capacity planning, efficiency improvement, and operational leadership, demanding over 10 years of strategic exposure in airport settings. A flexible hybrid work environment, along with competitive benefits, will support your journey in this pivotal position.

Benefits

Comprehensive benefits

Flexible retirement program

Continuous learning opportunities

Reward and recognition program

Qualifications

• 10+ years in major airport operations or capacity planning roles.
• Experience in global hub airports or aviation consulting.
• Demonstrated ability to communicate effectively at senior executive level.

Responsibilities

• Accountable for delivering seasonal capacity planning.
• Lead operational transformation initiatives.
• Ensure operational planning is data-informed and aligned with corporate strategy.

Skills

Operational analytics

Leadership

Capacity planning

Process improvement

Education

Bachelor’s degree in Aviation Management

Master's degree (MBA or MPA)

Tools

Operational analytics platforms

Job description

Director, Operations Planning & Modernization

Job Category: Airport Operations

Requisition Number: DIROP004098

Apply now

• Full-Time
• Hybrid

Locations

Showing 1 location

Toronto, ON L5P1B2, CAN

Description

Toronto Pearson is transforming. Now’s the time for your career to fly.

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What’s in it for you?

• An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community
• Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans)
• A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program

What you can expect from this position?

As Director, Operations Planning & Modernization, you will be accountable for delivering seasonal capacity planning and slot coordination while leading operational transformation initiatives and special projects that improve efficiency, productivity, and readiness across Airport Operations. You will ensure operational planning is data-informed, forward-looking, and tightly aligned with corporate strategy. In addition to planning excellence, you will foster a culture of continuous improvement to optimize operational processes, resource utilization, and stakeholder collaboration.

Beyond core planning responsibilities, you will play a key strategic role in supporting the COO and Airport Operations leadership in shaping and tracking the execution of the Airport Operations Strategy. You will play a leadership role in scenario-based forecasting, enhancing planning tools and SOPs, and championing initiatives that modernize operating models for greater agility, cost efficiency, and frontline effectiveness.

As the ideal candidate, you are comfortable and experienced in a complex leadership role, high-stakes environments, and posses the ability to connect strategy to execution and drive meaningful outcomes. You also foster a high-performance, inclusive, and accountable culture, consistently modelling the GTAA Leadership Behaviours and ensuring a positive, healthy, and safe work environment.

This role is for you, if you have:

• Bachelor’s degree in Aviation Management, Engineering, or related field. A Master’s degree (MBA or MPA) is preferred
• Lean Six Sigma, PMP, or similar process improvement certification is preferred
• 10+ years in major airport operations or capacity planning roles, with strategic exposure
• Over 12–15 years in global hub airports or aviation consulting, including transformation and C-level reporting is preferred
• Expertise in capacity planning, slot coordination, and airport flow optimization.
• Proven ability to drive planning innovation, lead cross-functional transformation, and influence executive decision-making
• Experience building and leading multidisciplinary teams in planning or strategic operations.
• Demonstrated ability to communicate effectively at senior executive and Board level, using visual and data storytelling
• Comfort in challenging the status quo and ability to look at ‘problems’ from various perspectives to find an optimal path forward.
• Demonstrated proficiency in operational analytics platforms and real-time data systems is preferred.
• Ability to obtain and retain Transportation Security Clearance

To Apply:

To fill this position, Greater Toronto Airport Authority (GTAA) has partnered with leadership advisory firm Odgers. Applications are encouraged immediately and should be submitted online ideally by July 10th, 2025 at https://careers.odgers.com/en-ca/job/30507/

Diversity, Equity, and Inclusion

The GTAA is an equal opportunity employer. In accordance with the Accessible Canada Act, 2019 and all applicable provincial accessibility standards, upon request, accommodation will be provided by both Odgers and the GTAA throughout the recruitment, selection and/or assessment process to applicants with disabilities.

Odgers is deeply committed to diversity, equity, and inclusion in all the work that we do. As part of our efforts to better understand our ability to reach as broad a pool of candidates as possible for our searches, our DEI team would like to encourage you to take a moment and access our Self-Declaration Form.