Director, Operational Risk and Resilience

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

A leading financial institution is seeking a Director responsible for overseeing operational risk and resilience activities. This role will focus on third-party risk management and ensure that operational resilience is maintained across the organization. Candidates should have substantial experience in risk management and an advanced degree, along with a collaborative mindset to drive success. With a flexible hybrid work arrangement, this position offers a dynamic environment where professional growth and meaningful contributions are prioritized.

Benefits

Competitive salary

Incentive pay

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Vacation offering

Purpose Day - paid day off for personal growth

Qualifications

• Minimum of 5 years industry-related experience in operational resilience.
• Strong knowledge in risk management, third party risk, and business continuity.

Responsibilities

• Lead operational risk oversight and support across multiple initiatives.
• Collaborate with business units to enhance operational resilience.
• Ensure compliance with regulatory requirements and risk governance.

Skills

Analytical Thinking

Continuous Improvement Techniques

Emerging Risks

Group Problem Solving

Leadership

Operation Risk Management

Predictive Modeling

Regulatory Requirements

Risk Analytics

Risk Management Framework

Education

Advanced degree in Business or related field

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The Director, will be responsible for 2nd line of defense operational risk and resilience activities to oversee and effectively challenge CIBC’s operational risk and resilience activities, with focus on third party risk management, business continuity and challenge of CIBC’s operational resilience program. This role is critical in ensuring that CIBC understands its critical operations, functions and supplier arrangements, and that risks to CIBC and its third parties being operational resilient are identified, assessed and managed. In carrying out this mandate, this role will provide leadership, oversight and effective challenge in risk management processes, tools and programs, including internal control reviews to assess operational effectiveness, deficiency management, and risk monitoring. The Director works in close partnership with business unit management, control groups and peers in Risk Management to ensure a consistent and collaborative approach of delivery and information.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Operational risk oversight and support - Lead and support operational risk tools and programs (eg. RAS/KRI, CIRA, RCSA, Operational Incident Report, Risk Reviews, Control and Deficiency Management, Objective Assessment, etc…) where Director mandate has coverage, including providing portfolio management support. This includes leadership regarding the design and implementation of operational risk tools and programs for critical operations, and support for third party and business continuity controls and issues management.

• Operational resilience oversight and support – Lead and support the design of critical operations oversight at CIBC, including providing effective challenge of life cycle components (eg. process maps, tolerance for disruption statements, scenario tests, etc…).

• Collaboration, relationship building and effective challenge - Establish strong working relationships across all business units, control groups, and regional partners, with a goal to develop heightened awareness and provide effective challenge regarding operational resilience, third party risk management and business continuity risk management across the bank.

• Risk governance and regulatory compliance – Work closely with GORM peers and key stakeholders to ensure relevant frameworks, policies, standards and user guides are operationalized, monitored for compliance and effectively challenged, and adhere to regulatory requirements.

• Metrics and reporting – Lead and support reports for delivery to the Board, Senior Management, governance committees on operational risk and resilience matters related to third party, business continuity, or our critical operations. Highlight risk level, outlook, issues and mitigation strategies/plan; support the development of key risk and performance metrics to monitor resilience risk.

Who you are

• You can demonstrate experience in advanced knowledge of processes within the Operational Resilience, Third Party Risk Management, Business Continuity Management domains and strong knowledge in other activities that support operational resilience including Technology, Cyber and Data.

• You’re a certified professional. Advanced degree in Business or related field or equivalent professional experience with a minimum of 5 years industry-related experience.

• You’re focused on excellence. You are not satisfied with the status quo and are motivated to find the best and most effective way to execution.

• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 31st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Continuous Improvement Techniques, Emerging Risks, Group Problem Solving, Leadership, Operation Risk Management, Predictive Modeling, Regulatory Requirements, Risk Analytics, Risk Management Framework