Director, Operational Effectiveness

WSP; Yukon; On-site; CAD 177,000 - 234,000; Full time

Job summary

WSP is seeking an Enterprise Leader for Organizational Effectiveness to strengthen regional culture, connect teams and drive leadership capability across BC & Yukon. You will partner with regional leadership to align priorities, translate feedback into practical actions, and enhance the employee experience from onboarding through advancement.

This regional, enterprise role operates with influence rather than direct reports, focusing on collaboration, engagement and sustainable outcomes that

Qualifications

• More than 10 years of progressive leadership experience in organizational effectiveness, workforce planning, talent management, HR leadership, or business operations.

Responsibilities

• Strengthen regional culture and identity across BC & Yukon.
• Build connection and belonging, and translate employee insights into regional actions.
• Improve communication and engagement between employees and leadership.
• Partner with HSE and regional leaders to advance safety culture and accountability.
• Elevate the employee experience through onboarding, development, mobility and leadership progression.
• Collaborate with Talent Acquisition and People & Culture to strengthen attraction, engagement and retention strategies.
• Create opportunities for cross-team collaboration and leverage broader capabilities of WSP.
• Guide regional priorities with an employee-centric lens and drive practical actions.

Skills

Leadership

Organizational effectiveness

Workforce planning

Talent management

HR leadership

Business operations

Inclusion and belonging

Communication

Relationship building

Influence without authority

Multidisciplinary collaboration

Job description

What if you could redefine what’s possible?

With us, you can. You want Purpose. Growth. Opportunity.People who get it.
We are the home of ambitious, passionate, and innovative world shapers.
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
We are pathfinders and impact makers.
We are Visioneers.

We are WSP.

The Opportunity

WSP’s Earth & Environment business in BC & Yukon brings together exceptional people, diverse technical capabilities and teams operating across multiple disciplines and locations. Our opportunity is to strengthen how those teams connect, communicate and work together as one regional business, while preserving the technical excellence and distinct strengths that make each group successful.

As Director, Organizational Effectiveness, you will help bring that opportunity to life. Working in partnership with the BC & Yukon Leadership Team, you will strengthen regional culture and identity, build connection and belonging, improve communication, and enhance the experience of our people from the day they join WSP through every stage of their careers.

You will also help advance our health and safety culture, support leadership and professional development, and turn employee feedback into practical actions that make WSP an even better place to work. This is an opportunity to shape how a large and diverse regional business comes together, creating the conditions for people and teams to thrive.

This is an enterprise leadership role, with no direct reports. Its impact will come through partnership, influence and the ability to engage leaders and employees across BC & Yukon around shared priorities and meaningful action. Success will be measured by the ability to achieve its growth objectives through leadership capability, employee engagement, succession readiness, and the creation of a high-performing culture that enables exceptional client and business outcomes across BC & Yukon.

Your Impact

• Partner with regional and business leaders to strengthen a shared BC & Yukon Earth & Environment identity, while celebrating the strengths and individuality of teams across disciplines and geographies.


• Champion an inclusive, connected and high-performing culture where employees feel valued, heard and empowered to contribute, translating employee insights into meaningful regional action.


• Strengthen communication and connection across the region, creating greater visibility, transparency and two-way dialogue between employees and leadership.


• Partner with HSE and regional leaders to advance a strong culture of physical and psychological safety, wellbeing and shared accountability.


• Elevate the employee experience at key career moments, from onboarding and development to mobility and leadership progression, while expanding mentorship, networking and knowledge-sharing opportunities.


• Collaborate with Talent Acquisition, People & Culture and business leaders to strengthen attraction, engagement and retention strategies, with a focus on critical talent, capability gaps and succession needs.


• Build stronger connections across BC & Yukon by creating opportunities for leaders and employees to collaborate, share expertise and leverage the broader capabilities of WSP.


• Bring a strategic culture and employee lens to regional priorities and change initiatives, helping leaders turn feedback and insights into visible, practical actions that strengthen engagement, belonging and business performance.

The Skills that Set You Apart

• More than 10 years of progressive leadership experience in organizational effectiveness, workforce planning, talent management , HR leadership, or business operations.


• Experience within professional services, engineering, consulting, or project-based environments is considered a strong asset.


• Passionate about creating workplaces where people feel connected, included, valued and able to do their best work.


• Demonstrated experience strengthening organizational culture, employee engagement, inclusion and belonging, communications or employee experience in a complex organization.


• A highly effective relationship builder who listens well, earns trust and works comfortably with employees and leaders at all levels.


• Can take broad themes and employee feedback and turn them into focused, practical initiatives that produce a visible difference.


• Can communicate clearly and authentically across written, verbal and facilitated settings and can make complex information accessible to different audiences.


• Skilled at creating connection across teams with different disciplines, histories, locations and ways of working.


• Lead through influence and collaboration without relying on formal authority or direct reports.


• Experience supporting inclusion and belonging initiatives and understand how to embed inclusive practices into everyday employee experiences.


• Experience in a geographically dispersed, multidisciplinary, professional services or project-based organization would be an asset.

Why Choose WSP?

We exist to shape communities to advance humanity. The brightest engineers, advisors and scientists from across the globe call WSP home.

• Proudly Canadian – we are a Top 100 Employer in Canada for 2026.


• A global community of brilliant minds – your next idea, mentor, or opportunity is always within reach.


• Limitless opportunities start here. Whether it’s across the country or around the globe, we help you tailor your role to match your ambition — because your growth drives ours.


• Flexible work, real balance – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.

#WeAreWSP

Compensation

AB, BC, NT, NU, SK & YT: $177,000 - $234,400
MB & ON: $161,500 - $222,300
NB, NL, NS, PE & QC: $159,900 - $212,300

Disclosure:

The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.

Create Connection. Drive Impact.

This role is about creating lasting impact across BC & Yukon, strengthening our culture, connecting our people and helping shape an employee experience that supports both our people and our business.

If you are ready to influence at a regional level and help shape what comes next, we would love to hear from you.