Director, Operational Effectiveness

Cari; Canada; On-site; CAD 160,000 - 234,000; Full time

Job summary

WSP's Earth & Environment in BC & Yukon is seeking a Director, Organizational Effectiveness to partner with the regional leadership team to strengthen culture and identity, improve communication, and enhance the employee experience from onboarding through career progression.

This enterprise role focuses on leadership capability, succession readiness, and a high-performing culture that enables client and business outcomes across BC & Yukon.

Qualifications

• 10+ years in organizational effectiveness or related leadership roles.
• Experience within professional services, engineering or project environments.
• Passionate about inclusive workplaces with belonging.
• Evidence shaping culture, engagement and communications.
• Strong written and verbal communication across audiences.

Responsibilities

• Lead regional organizational effectiveness initiatives with executive partners.
• Strengthen culture, engagement and belonging in BC & Yukon.
• Collaborate with Talent Acquisition and People & Culture on retention strategies.
• Improve cross-team communication and leadership development.
• Support health and safety culture and leader succession.

Skills

Leadership experience

Professional services

Inclusion advocate

Culture improvement

Relationship builder

Communication skills

Job description

What if you could redefine what's possible?

With us, you can. You want Purpose. Growth. Opportunity. People who get it. We are the home of ambitious, passionate, and innovative world shapers. With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers. We are Visioneers.

The Opportunity

WSP's Earth & Environment business in BC & Yukon brings together exceptional people, diverse technical capabilities and teams operating across multiple disciplines and locations. Our opportunity is to strengthen how those teams connect, communicate and work together as one regional business, while preserving the technical excellence and distinct strengths that make each group successful.

As Director, Organizational Effectiveness, you will help bring that opportunity to life. Working in partnership with the BC & Yukon Leadership Team, you will strengthen regional culture and identity, build connection and belonging, improve communication, and enhance the experience of our people from the day they join WSP through every stage of their careers.

You will also help advance our health and safety culture, support leadership and professional development, and turn employee feedback into practical actions that make WSP an even better place to work. This is an opportunity to shape how a large and diverse regional business comes together, creating the conditions for people and teams to thrive.

This is an enterprise leadership role, with no direct reports. Its impact will come through partnership, influence and the ability to engage leaders and employees across BC & Yukon around shared priorities and meaningful action. Success will be measured by the ability to achieve its growth objectives through leadership capability, employee engagement, succession readiness, and the creation of a high-performing culture that enables exceptional client and business outcomes across BC & Yukon.

Your Impact

• Partner with regional and business leaders to strengthen a shared BC & Yukon Earth & Environment identity, while celebrating the strengths and individuality of teams across disciplines and geographies.
• Champion an inclusive, connected and high-performing culture where employees feel valued, heard and empowered to contribute, translating employee insights into meaningful regional action.
• Strengthen communication and connection across the region, creating greater visibility, transparency and two-way dialogue between employees and leadership.
• Partner with HSE and regional leaders to advance a strong culture of physical and psychological safety, wellbeing and shared accountability.
• Elevate the employee experience at key career moments, from onboarding and development to mobility and leadership progression, while expanding mentorship, networking and knowledge-sharing opportunities.
• Collaborate with Talent Acquisition, People & Culture and business leaders to strengthen attraction, engagement and retention strategies, with a focus on critical talent, capability gaps and succession needs.
• Build stronger connections across BC & Yukon by creating opportunities for leaders and employees to collaborate, share expertise and leverage the broader capabilities of WSP.
• Bring a strategic culture and employee lens to regional priorities and change initiatives, helping leaders turn feedback and insights into visible, practical actions that strengthen engagement, belonging and business performance.

The Skills that Set You Apart

• More than 10 years of progressive leadership experience in organizational effectiveness, workforce planning, talent management, HR leadership, or business operations.
• Experience within professional services, engineering, consulting, or project-based environments is considered a strong asset.
• Passionate about creating workplaces where people feel connected, included, valued and able to do their best work.
• Demonstrated experience strengthening organizational culture, employee engagement, inclusion and belonging, communications or employee experience in a complex organization.
• A highly effective relationship builder who listens well, earns trust and works comfortably with employees and leaders at all levels.
• Can take broad themes and employee feedback and turn them into focused, practical initiatives that produce a visible difference.
• Can communicate clearly and authentically across written, verbal and facilitated settings and can make complex information accessible to different audiences.
• Skilled at creating connection across teams with different disciplines, histories, locations and ways of working.
• Lead through influence and collaboration without relying on formal authority or direct reports.
• Experience supporting inclusion and belonging initiatives and understand how to embed inclusive practices into everyday employee experiences.
• Experience in a geographically dispersed, multidisciplinary, professional services or project-based organization would be an asset.

Why Choose WSP?

We exist to shape communities to advance humanity. The brightest engineers, advisors and scientists from across the globe call WSP home.

• Proudly Canadian - we are a Top 100 Employer in Canada for 2026.
• A global community of brilliant minds - your next idea, mentor, or opportunity is always within reach.
• Limitless opportunities start here. Whether it's across the country or around the globe, we help you tailor your role to match your ambition - because your growth drives ours.
• Flexible work, real balance - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.

#WeAreWSP

Compensation

AB, BC, NT, NU, SK & YT: $177,000 - $234,400

MB & ON: $161,500 - $222,300

NB, NL, NS, PE & QC: $159,900 - $212,300

Disclosure: The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.

Create Connection. Drive Impact.

At WSP, we exist to shape communities to advance humanity.

It's why we bring people together who are wired to solve complex challenges - engineers, scientists, advisors, and technical experts who are driven by a common passion - to redefine what's possible and shape what comes next. We are Visioneers.

As one of the world's leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair deep local knowledge with global insights to pioneer solutions designed to leave a lasting, positive impact.

At WSP, you'll join a community of brilliant minds that push boundaries every day - applying deep expertise and fueling innovation to help create a more connected and resilient future. Here, your ideas are valued, your growth is supported, and you are encouraged to bring your authentic self to work. We empower our people to collaborate across disciplines, challenge the status quo, and shape a career with purpose.

Join us.

Please Note

Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Full details here.

Some safety-sensitive positions involve fieldwork and may include work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.

WSP does not accept unsolicited resumes from agencies. Full details here.