Director of Specialized Operations & Growth

Meridian OneCap Credit Corp.; Toronto, St. Catharines; Ibrido; CAD 123.000 - 185.000; Tempo pieno

Descrizione del lavoro

Meridian Credit Union is seeking a Director - Specialized Operations to provide strategic leadership across Business Banking, Wealth Operations, and Wealth Sales Support. You will lead several specialized teams to deliver accurate, scalable services to Members, Advisors and partners in a hybrid Toronto-based role.

The position focuses on translating strategy into operating models, ensuring operational excellence, and strengthening audit readiness while managing risk and compliance across the

Competenze

• Undergraduate degree in business, finance, economics or a related discipline.
• Ten or more years of progressive financial services experience, including at least five years in people leadership.
• Experience leading multiple operational, processing or sales-support teams in a regulated financial services environment.
• Knowledge of process improvement principles and techniques; familiarity with Meridian platforms is an asset.

Mansioni

• Provide strategic direction for Business Banking Operations, Wealth Operations, and Wealth Sales Support, aligning priorities with enterprise strategies.
• Translate strategy into operating plans, service models and measurable goals.
• Lead annual operating planning, budget and expense forecasting; capacity planning and capability development.
• Oversee multiple specialized teams delivering timely, accurate operational support to Members, Advisors and partners.
• Design and improve workflows, policies and procedures to increase efficiency and control.
• Maintain standardized processes and ensure compliance with regulatory requirements.

Conoscenze

Strategic leadership

Financial acumen

Data analysis

Change management

Cross-functional collaboration

Communication

Formazione

Undergraduate degree in business, finance, economics or a related discipline

Descrizione del lavoro

Meridian Credit Union is seeking a Director - Specialized Operations to provide strategic leadership across Business Banking, Wealth Operations, and Wealth Sales Support. You will lead several specialized teams to deliver accurate, scalable services to Members, Advisors and partners in a hybrid Toronto-based role.

The position focuses on translating strategy into operating models, ensuring operational excellence, and strengthening audit readiness while managing risk and compliance across the