Director of Product, Payments Remote, Canada

Plooto, Inc.; Ontario; Remote; CAD 150,000 - 200,000; Full time

Job summary

An established industry player is seeking an entrepreneurial product leader to drive their payment strategy. This exciting role involves leading a dynamic team to enhance the payment experience for small and medium-sized businesses. You will leverage your extensive experience in the payments sector to create impactful strategies that align with customer needs and business goals. Join a rapidly growing company that is transforming the financial landscape for SMBs, providing you with the opportunity to make a significant impact in a fast-paced environment. If you're passionate about innovation and ready to take on new challenges, this could be the perfect role for you.

Qualifications

• 10+ years of experience as a product leader with a focus on payments.
• Strong analytical skills and data-driven decision-making abilities.

Responsibilities

• Develop and execute payment strategy for the company.
• Lead a team to enhance payment processing and user experience.

Skills

Product Leadership

Data Analysis

Customer Journey Mapping

Payment Processing Knowledge

A/B Testing

Strategic Planning

Job description

We are currently able to hire full-time in the following Canadian locations: Ontario, British Columbia, and Nova Scotia.

About Plooto

82% of small businesses fail due to poor management of cash flow. Our vision is to enable the advancement of Small and Medium-sized Businesses (SMBs) by developing the tools and insights they need to maximize their cash flow. Over 12,000 businesses and their finance teams trust Plooto to automate their financial processes so they can focus on reaching their true potential.

About the Role

We're looking for an entrepreneurial product leader who is scrappy, strategic, analytical, customer-obsessed, and a storyteller. This is a leadership role at Plooto, tasked with leading the payments product group.

In this role, you and your team will be responsible for achieving the company's top goals by creating and executing Plooto's payment strategy. You will work with other product managers to define the best possible customer journey to make and receive payments.

What You'll Do

1. Develop and execute Plooto’s payment strategy.
2. Define Plooto’s payment experience and define TPV and monetization growth metrics.
3. Manage and nurture Plooto’s Payment Partner ecosystem for both Plooto's and our partners’ success.
4. Be engaged with the fintech payment industry, highlight Plooto externally, and keep abreast of new payment initiatives.
5. Work with Finance, Marketing, and Sales teams to grow and monetize our TPV.
6. Identify and prioritize payment processing growth opportunities, informing product roadmap decisions.
7. Lead a payment processing team and empower the team to deliver their best in a fast-paced environment.
8. Leverage data analytics and user research to gain a deep understanding of users and extract insights about user needs, measure performance, and identify new opportunities.
9. Establish an experimentation program where you’ll test and quickly iterate on experiences that will support acceleration of first pay, activation, and adoption of new payment solutions.
10. Document, manage, and monitor product KPIs and metrics to ensure they’re aligned and performing across teams.

Your Background

1. 10+ years of relevant experience as a product leader and 5+ years of payment product-related experience.
2. Deep understanding of how payments work and a proven record of delivering seamless end-to-end payment experiences.
3. Ruthlessly prioritize your work based on maximum customer impact and have an ability to do a lot with little.
4. Highly analytical, a data-driven leader comfortable with self-service data analysis to support decision-making.
5. You quickly understand and translate results and how they ladder up to the larger goal set.
6. Proven experience designing, executing, and interpreting A/B tests to inform data-driven decisions and optimize product growth.
7. You help the team take big, ambiguous problems and turn them into actionable roadmaps, experiments, research — with minimal guidance.
8. Set and discuss high-level strategy and sweat the important details tactically.
9. You can make hard decisions — and help those around you to excel and continuously raise the bar.
10. You have a proven record of generating ideas that are fresh, creative, and practical.

Why Become a Plootonian?

If you are looking to make a professional impact, look no further. Plooto is currently in hyper-growth mode, looking to 10x our customer base. Plooto is dramatically changing the payments space in North America. We have delivered an unrivaled product experience to fulfill a growing need in the SMB space. The biggest reason why SMBs close their doors is due to poor management of finances and cash flow. Plooto solves that problem! We have an extremely strong product-market fit with a massive opportunity ahead of us. We are backed by an experienced and diverse group of fintech veterans. You will have the opportunity to make history and change the course of this sector for many years to come. Join Plooto and be a part of making history.

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