Senior Counsel, Product & Commercial Legal Remote - British Columbia, Canada

Twilio; Canada; Remote; CAD 142,000 - 179,000; Full time

Job summary

Twilio is seeking a Senior Counsel to join their Product Legal Team. This remote role involves providing legal support throughout product development, ensuring compliance with regulations, and collaborating with Product and Engineering teams to achieve business objectives while navigating legal challenges. Candidates should possess a J.D. and substantial legal experience, particularly in a technology context.

Benefits

Generous time-off

Healthcare

Retirement savings program

Wellness leave

Qualifications

• 8+ years of legal experience, with 3+ years in-house at a tech company.
• Ability to work independently and collaboratively.
• Experience with regulatory compliance and AI governance.

Responsibilities

• Advise on legal risks during product development.
• Ensure compliance with applicable regulations.
• Collaborate on AI governance and data protection.

Skills

Legal expertise

Project management

Communication

Problem-solving

Education

J.D.

Job description

Senior Counsel, Product & Commercial Legal

Remote - British Columbia, Canada

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Senior Counsel on the Product Legal Team.

About the job

This position will provide legal support to Twilio’s R&D Organization.

This position is a key component of our legal team and a trusted member of the business. As a Senior Counsel you are responsible for partnering with our global Product and Engineering teams to provide legal guidance throughout the product life cycle. You will help ensure that the development of our products and services meet our strategic objectives while complying with applicable laws and regulations in a business centric way. You will collaborate with multiple stakeholders across the business as well as legal colleagues to help Twilio accomplish its strategic objectives in a fast paced environment.

Responsibilities

In this role, you’ll:

• Advise Product and Engineering during all stages of product development on how to navigate potential legal risks.
• Work with Product and Engineering teams to ensure our products and services comply with existing applicable regulations.
• Advise Product and Engineering teams on the go-to-market strategy for new products including structuring and drafting legal terms as required.
• Support the commercial transactions legal team in reviewing, and negotiating legal agreements with customers, vendors, and business partners.
• Support the Privacy team in identifying privacy risks and in conducting data protection and/or Privacy Impact Assessments.
• Review marketing materials in relation to our product and service offerings.
• Collaborate with legal colleagues to monitor and analyze developments in regulations applicable to our product and service offerings and advise internal teams as necessary.
• Assist with governance as it relates to the development and deployment of Artificial Intelligence (AI) features in products and AI model development to ensure responsible use, compliance with AI regulations, and alignment with industry best practices.
• Help develop and maintain legal processes and documentation to support the product legal team function.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• J.D. with strong academic credentials and demonstrated record of success as a lawyer and Member of local State Bar or eligible to register as Registered In-House Counsel.
• 8+ years of legal experience, at least three of which should be in an in-house environment at a technology company.
• Ability to work both independently and as part of a cross functional team.
• Proven experience counseling product and/or engineering teams on issues that may include compliance with regulatory frameworks.
• Excellent organizational and project management skills, effective communication skills, quick learner, and a strong sense of initiative.
• Experience negotiating contracts with customers in a technology company.
• Familiarity with global privacy frameworks.
• Experience counseling product and/or engineering teams on compliance with regulatory frameworks applicable to U.S. and global electronic communications platforms.
• Experience counseling product and/or engineering teams on emerging Artificial Intelligence regulations and assisting with AI governance policies and processes.

Location

This role will be remote and based in British Columbia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

The estimated pay ranges for this role are as follows:

• Based in British Columbia. : $142,800 - $178,500

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

#LI-REMOTE

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions .

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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