Director of Operations

Fire+; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

Fire+ is seeking a Director of Operations to oversee day-to-day operations and drive strategic initiatives across Canada. The ideal candidate will have a proven track record in operational leadership, financial oversight, and team management, ensuring alignment and collaboration across diverse functions. This role offers the opportunity to shape the future of fire and life safety services in a rapidly evolving industry.

Qualifications

• Minimum of 15 years of experience in a senior operational role.
• Experience managing cross-functional teams, including remote and national teams.
• Ability to travel to multiple regions throughout Canada.

Responsibilities

• Drive operational strategy in alignment with the company’s overall vision.
• Lead budgeting and financial planning processes.
• Oversee coordination and execution of projects across multiple regions.

Skills

Leadership

Financial Acumen

Problem Solving

Communication

Collaboration

Education

MBA or equivalent experience

Job description

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President @ Newlook Capital, Canadian Fire Platform | Fire Safety Growth Strategist

Director of Operations – Fire+

Location : GTA

Reports to : President – Fire+

About Us :

Fire+ is a group of companies that make up Newlook Capital’s Canadian Fire Platform and is focused on providing top-tier fire and life safety services to their customers in the provinces of British Columbia, Alberta, and Ontario. The group of companies is part of an investment fund under the management of Newlook Capital with the goal of transforming and scaling this critical industry to ensure it continues to meet the needs of customers with a focus on protecting lives and assets.

Position Overview :

As the Director of Operations, you will be responsible for overseeing the company’s day-to-day operations, ensuring alignment between national teams, and driving the execution of strategic initiatives. You will work closely with the executive leadership team to optimize organizational performance, foster collaboration across functions, and ensure sustainable growth. This role requires strong financial acumen, a deep understanding of operational efficiency, and an ability to inspire cross-country and cross-functional teams to achieve company goals.

Key Responsibilities :

• Strategic Leadership : Drive operational strategy in alignment with the company’s overall vision and goals. Develop and execute initiatives to improve efficiency, scalability, and profitability.
• Cross-Functional Collaboration : Lead and facilitate alignment across diverse teams (operations, finance, sales, service, procurement, etc.) to execute business strategies and resolve operational challenges.
• National Team Management : Oversee the coordination and execution of projects across multiple regions, ensuring national alignment and communication across teams in different regions and time zones.
• Financial Oversight : Lead the budgeting and financial planning processes, including cost management, resource allocation, and financial performance analysis. Ensure financial goals are met while optimizing operational expenses.
• Process Optimization : Continuously identify opportunities to streamline processes, improve systems, and implement best practices to enhance productivity and quality across all business functions.
• Performance Metrics : Develop key performance indicators (KPIs) to monitor and evaluate operational efficiency, team performance, and financial results. Ensure data-driven decision-making at all levels.
• Change Management : Lead and support the execution of major organizational changes, ensuring smooth transitions and effective communication across teams.
• Risk Management : Assess operational risks and develop strategies to mitigate them, ensuring business continuity and operational resilience.

Qualifications :

• Proven track record of successfully executing large-scale initiatives and operational strategies within a complex, fast-paced environment.
• Strong financial acumen with experience in budgeting, financial analysis, and resource allocation.
• Experience managing cross-functional teams, including remote and national teams, with the ability to drive alignment and foster a collaborative work environment.
• Exceptional leadership skills with the ability to influence and motivate teams at all levels of the organization.
• Excellent problem-solving abilities and experience managing multiple, competing priorities.
• Outstanding communication skills, both written and verbal, with the ability to effectively present to the executive team and stakeholders.
• Minimum of 15 years of experience in a senior operational role.
• Ability to travel to multiple regions throughout Canada on a regular basis.
• Advanced degree such as MBA, or equivalent experience preferred.
• Experience in a trade services business is highly desired.