Director of Operations

Chick-fil-A Restaurants; London; On-site; CAD 100,000 - 125,000; Full time

Job summary

Chick-fil-A Restaurants is seeking a Director of Operations for their London location. This full-time role involves overseeing operations, managing team performance, and ensuring excellent customer service. Candidates should have a strong background in operations management and a bachelor's degree in business or related fields.

Qualifications

• Experience in Operations Management is crucial.
• Proven abilities in Team Management required.
• Competency in Budgeting and Financial Planning important.

Responsibilities

• Oversee daily operations and strategy execution.
• Manage team performance and financial planning.
• Ensure customer service excellence.

Skills

Operations Management

Analytical Skills

Team Management

Budgeting

Financial Planning

Leadership

Problem Solving

Education

Bachelor's degree in Business Administration

Management or related field

Job description

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Owner/Operator of Chick-fil-A Wharncliffe and Wonderland

Company Description

Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, recognized for its freshly-prepared food, signature hospitality, and unique franchise model. With over 3,000 restaurants in the United States, Canada, and Puerto Rico, Chick-fil-A employs more than 200,000 Team Members through independent Owner-Operators. These Owner-Operators are deeply involved in their communities, supporting local initiatives to address hunger, education, and positive impact. Chick-fil-A offers a supportive culture and opportunities for personal and professional growth for its Team Members. Founded in 1967 by S. Truett Cathy, Chick-fil-A remains a family-owned and privately held company.

Role Description

This is a full-time on site role for a Director of Operations for Chick-fil-A Wharncliffe and Wonderland located in the London, Canada Metropolitan Area. Pay ranges between $22-24/hr plus bonus incentives after 90 days. The Director of Operations will oversee the daily operations and execution of strategies to optimize efficiency. Responsibilities include managing team performance, overseeing budgeting and financial planning, ensuring top-notch customer service, and utilizing analytical skills to drive operational improvements. Collaboration with various departments to meet organizational goals is essential.

Qualifications

• Experience in Operations Management and Analytical Skills
• Proven abilities in Team Management
• Competency in Budgeting and Financial Planning
• Excellent leadership and problem-solving abilities
• Ability to work in a hybrid environment
• Bachelor's degree in Business Administration, Management, or related field preferred
• Experience in the restaurant or hospitality industry is a plus

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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