Director of IT Site Support — Global Site Tech Leader

Nutrien; Saskatoon; Sur place; CAD 140 000 - 200 000; Plein temps

Avantages offerts par ce poste

Medical, dental & vision coverage

Retirement with employer matching

Tuition assistance & learning programs

Paid time off & volunteering

Résumé du poste

Nutrien is seeking a Director of IT Site Support to lead the enterprise site support operating model across production sites, ag retail locations, and corporate offices. You will own the technology reliability, lifecycle planning, and service ownership for site tech, coordinating with infrastructure, security, and central IT teams to ensure dependable operations.

The role demands 15+ years IT experience with at least 5 years leading IT professionals, strong vendor and stakeholder management, and

Qualifications

• 15+ years of progressive IT experience, including leading IT professionals
• Experience leading geographically dispersed site support or technology operations
• Experience with service delivery, lifecycle planning, ITSM, major incidents, vendors or MSPs, and budgets
• Knowledge of end-user tech, local infrastructure, networking, printing, and security tech

Responsabilités

• Set and evolve the Enterprise Site IT Support strategy for global Site IT and Nutri-Site
• Own technology reliability and lifecycle management for site tech and plan multi-year sustainment and refresh
• Provide service ownership and incident leadership for site-impacting issues
• Lead site delivery and change coordination with enterprise projects and local readiness
• Drive business partnership by translating operational requirements into outcomes and strengthening site relationships
• Manage vendor and field-service partnerships with clear accountability
• Provide people leadership and build an inclusive leadership community
• Ensure financial stewardship through operating and capital planning, spend, and forecasting
• Oversee risk, controls and documentation management across changes, incidents, and audits
• Deliver executive and event support with VIP technology planning

Connaissances

Leadership of IT teams

ITIL/ITSM

Vendor management

Stakeholder management

Travel readiness

Formation

Bachelor's degree in technology or related

Outils

ServiceNow

Microsoft Office

Description du poste

Nutrien is seeking a Director of IT Site Support to lead the enterprise site support operating model across production sites, ag retail locations, and corporate offices. You will own the technology reliability, lifecycle planning, and service ownership for site tech, coordinating with infrastructure, security, and central IT teams to ensure dependable operations.

The role demands 15+ years IT experience with at least 5 years leading IT professionals, strong vendor and stakeholder management, and