Director, IT Site Support — Global Operations Lead

Nutrien Ltd.; Calgary; Sur place; CAD 170 000 - 210 000; Plein temps

Avantages offerts par ce poste

Excellent Benefits

Tuition assistance

Career growth

Wellness programs

Safety-focused culture

Résumé du poste

Nutrien Ltd. is seeking a Director, IT Site Support to lead the enterprise site support operating model across production sites, retail locations, and offices.

You will own technology reliability, incident leadership, and cross-functional collaboration with infrastructure, security, and central IT teams. The role requires deep experience in site IT operations, stakeholder management, and a proven ability to drive multi-site initiatives while managing budgets and vendor relationships.

Qualifications

• Bachelor's degree in technology or related field or equivalent experience.
• 15+ years IT experience with at least 5 years leading IT teams.
• Experience leading geographically dispersed site support.
• Experience with ITSM, major incidents, vendors and budgets.
• Knowledge of end-user technology, networks, security and OT boundaries.

Responsabilités

• Set and evolve the Enterprise Site Support strategy for global Site IT and Nutri-Site.
• Own technology reliability and lifecycle management for site tech.
• Provide service ownership and incident leadership with clear ownership and escalation.
• Lead site delivery and change coordination with local readiness and safety in mind.
• Drive business partnership and customer experience with site leaders and central IT teams.
• Manage vendor and field-service partnerships with clear accountability.
• Provide people leadership and talent development.
• Ensure financial stewardship across operating and capital budgets.
• Oversee risk, controls, and documentation management across multi-team support.
• Deliver executive and event support for VIPs and leadership meetings.

Connaissances

IT leadership

Service delivery

Stakeholder management

Budgeting

Formation

Bachelor's degree / equivalent

Description du poste

Nutrien Ltd. is seeking a Director, IT Site Support to lead the enterprise site support operating model across production sites, retail locations, and offices.

You will own technology reliability, incident leadership, and cross-functional collaboration with infrastructure, security, and central IT teams. The role requires deep experience in site IT operations, stakeholder management, and a proven ability to drive multi-site initiatives while managing budgets and vendor relationships.