Director of Information Technology

Frey Consulting Group; Calgary; Hybrid; CAD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Director of Information Technology to lead a dynamic team in delivering exceptional IT services. This role offers the chance to shape strategic IT initiatives, manage critical applications, and foster a culture of collaboration and accountability. With a focus on patient care, the ideal candidate will leverage their extensive experience in healthcare IT and strategic leadership to drive innovation and ensure compliance in a highly regulated environment. Join a forward-thinking organization that values compassion and trust, and make a meaningful impact in the healthcare sector.

Benefits

Flexible work environment

Performance-based bonus

Health spending accounts

Generous RRSP matching plan

Subsidized parking

Tuition reimbursement

Long-term service awards

Employee loyalty program

Qualifications

• 10+ years of experience leading technical teams in service management.
• 5+ years in healthcare IT or similar highly regulated industry.

Responsibilities

• Create and execute IT roadmap aligned with business direction.
• Oversee IT projects ensuring quality, security, and performance.

Skills

Strategic Leadership

Governance

Fiscal Responsibility

IT Expertise

Emotional Intelligence

Privacy Impact Assessment

Purpose Driven Innovation

Education

Bachelor of Computer Science

Master of Computer Science

Tools

Radiology Information System (RIS)

Picture Archiving and Communication Systems (PACS)

Cybersecurity tools

Job description

EFW Radiology provides comprehensive diagnostic and interventional imaging services while delivering on our Mission to Provide Exceptional Patient Care. We perform more than 600,000 imaging procedures, consultations, second opinions, and studies every year. We also pride ourselves on delivering exceptional medical care with compassion and trust, earning the confidence of our community while providing careers with meaning.

We currently have 11 clinics and a dedicated 600-member team. A clear differentiator is our culture, which focuses on our Values of Compassion, Trust, and Meaning. We've created an environment that focuses on these values and our mission of providing exceptional care.

POSITION DESCRIPTION

The Director, Information Technology will join a 6-member Senior Leadership Team and report directly to the Chief Executive Officer (CEO). The successful candidate will also lead a team of 10, including 6 direct reports.

This role is entrusted with creating defined procedures to ensure that critical applications and technology platforms deliver exceptional quality and security. You will have the opportunity to work with the leadership team to strategically design and execute how IT will partner with and support the organization.

Experience working with similar highly regulated, risk adverse integrated organizations to manage projects, explore emerging technologies, and lead a center of excellence will be of considerable value.

This role provides a special opportunity for a self-aware, accountable, and strategic leader eager to join a “client-first” organization. Ultimately, we are seeking an empathetic, curious, and open-minded individual who is committed to delivering exceptional Information Technology services.

KEY DELIVERABLES

1. Strategic IT: Create and execute Roadmap for short- and long-term alignment with clinical and business direction including reviewing and establishing processes.
2. Infrastructure Management: Implement and steward system and support procedures that are secure, reliable, and client centric.
3. Process Development: Establish a service level commitment for delivery of key IT clinical and administrative systems; create KPI’s and management reporting pathways.
4. Project Management: Plan, organize, and oversee information technology projects to achieve specific goals within defined constraints such as risk, resources, and scope.
5. Performance Management: Coach adherence to deliverables and model a collaborative approach to accountability, ensuring the team is engaged and meeting service level commitments.
6. Systems: Review current internal systems; source and vet potential replacements, upgrades, and vendors to support clinical and business operations.
7. Stakeholder Relationships: Cultivate trusted working relationships with internal and external stakeholders including Alberta Health Services.
8. Culture Advocate: Champion the organization’s Mission and Values with both the IT team and across the organization; promote collaboration at every opportunity.

QUALIFICATIONS

1. Strategic Leadership: Develop and communicate a clear vision and inspire the IT team to buy in; foster a service-oriented culture focused on continuous improvement and providing exceptional experience for patients, referrers, staff, and physicians.
2. Governance: Introduce standard policies & procedures and incorporate consistent management decisions to ensure high performance, accountability, and trust.
3. Fiscal Responsibility: Develop budgets and fiscal plans for technology resources, assets and projects, demonstrating responsible stewardship of organizational resources.
4. Privacy Impact Assessment (PIAs): Oversee and ensure the completion of PIAs to identify and mitigate privacy risks, ensuring compliance with data protection laws.
5. IT Expertise: Comprehensive knowledge of technological processes, infrastructure, system operations, networking, cybersecurity, and application/device support.
6. Leader as Coach: Incorporate “Leader as Coach” principles; bring equity and fairness to coaching individuals on behalf of building a culture of accountability and respect.
7. Purpose Driven Innovation: Stay up to date on trends in the world of technology; decipher their potential for impact and find creative solutions that fit the needs of the organization.
8. Emotional Intelligence: Remain composed under pressure, ask open-ended questions, celebrate shared successes, and ensure a psychologically safe work environment.
9. Personal Attributes: Enthusiastic, intelligent, and thoughtful; a genuine desire to help others succeed.

EDUCATION & EXPERIENCE

1. Bachelor of Computer Science or Computer Engineering, or related post-secondary education
2. 10+ years’ experience leading technical teams in service management and delivery
3. 5+ years’ experience in healthcare IT or similar highly regulated industry
4. 5+ years’ experience in systems architecture and deployment

ASSETS

1. Master of Computer Science, Computer Engineering or related program
2. Experience managing Radiology Information System (RIS) software and Picture Archiving and Communication Systems (PACS)
3. Experience with data management as it relates to sharing data with 3rd party organizations
4. Expertise in cybersecurity and virtualization

WHAT WE OFFER

1. Flexible, hybrid work environment with the opportunity to work one day outside the office per week.
2. Compensation includes a competitive base salary, performance-based bonus, health spending & wellness spending accounts, generous RRSP matching plan, and subsidized parking.
3. Shared benefits including short- and long-term disability coverage
4. Vacation, sick leave, and personal leave plans.
5. Additional benefits include tuition reimbursement, long-term service awards, and an employee loyalty program.
6. Flexibility to travel to the organization’s clinics throughout the Greater Calgary Metropolitan Area.

APPLY

Interested candidates are invited to apply with a cover letter and resume. Please note that the position posting will close at 6:00 pm on March 24th, 2025.

All applicants will receive a personalized response and candidates under consideration will be contacted directly. Please be advised that applications will be monitored daily, and interviews may be scheduled throughout the posting period.

We encourage applicants from diverse backgrounds to apply as EFW Radiology is committed to offering a diverse and safe workspace free from discrimination. All applicants are considered regardless of age, gender, race, disability, sexual orientation, gender identity or expression, and religious beliefs.