Director of Housing Operations & Technology

EKU Master of Public Administration Program; Richmond; On-site; CAD 128,000 - 170,000; Full time

Job summary

EKU Master of Public Administration Program in Richmond is seeking a Director of Operations to oversee housing operations, administration, facilities, and technology. The role focuses on driving data-driven decisions, improving processes, and aligning operations with university standards.

The Director leads StarRez, Lenel, Banner, Slate, and related systems; develops strategic plans, manages budgets, and guides staff with training and policy development to ensure efficient, compliant housing

Qualifications

• Master's degree in a related field is required.
• Minimum 3 years of experience in developing, administering, and evaluating operations, preferably in Housing.
• Ability to supervise, motivate, and direct staff while providing organizational leadership.

Responsibilities

• Lead data assessment and system administration for housing operations.
• Oversee StarRez configurations, reports, and integrations.
• Manage facilities, maintenance, and inventory using WebTMA.
• Forecast residence hall revenue and oversee budget.
• Provide staff leadership, training, and performance reviews.
• Drive enterprise communications and university campaigns.

Skills

Staff leadership

Data analysis

Policy development

Training & development

Education

Master's degree in a related field

Tools

StarRez

Banner

Slate

Lenel

Transact

WebTMA

Job description

EKU Master of Public Administration Program in Richmond is seeking a Director of Operations to oversee housing operations, administration, facilities, and technology. The role focuses on driving data-driven decisions, improving processes, and aligning operations with university standards.

The Director leads StarRez, Lenel, Banner, Slate, and related systems; develops strategic plans, manages budgets, and guides staff with training and policy development to ensure efficient, compliant housing