Food Service Director

Compass Group Canada (Beaver) Ltd.; Ottawa; On-site; CAD 72,000 - 88,000; Full time

Job summary

Compass Group Canada (Beaver) Ltd. is seeking a Food Service Director to oversee daily unit operations in Ottawa, ensuring tasks are completed, schedules are managed, and costs stay within budget.

The role requires a college diploma in hospitality or related field, with 3 years’ experience in food service or hospitality and strong leadership, budgeting, and customer service skills. Apply to join a team focused on service excellence and safety compliance.

Qualifications

• College diploma in hospitality or food service or equivalent experience.
• 3 years’ relevant experience within food service or hospitality industry.
• Past experience with managing, supervising, coaching and developing others.
• Strong customer service and interpersonal skills.
• Basic financial and budgeting skills.
• Solid written and verbal communication skills.
• Proven organizational, time management and leadership skills.

Responsibilities

• Manage the day-to-day operations of the unit by delegating work and providing direction to staff, in order to ensure that all tasks are completed to deliver services and production at the expected level.
• Coordinate scheduling of unit staff to ensure there is adequate coverage to deliver against expectations.
• Manage costs to stay within unit budget.
• Resolve requests, complaints, and concerns.
• Monitor unit’s compliance with Quality Assurance and Health & Safety policies, and initiate corrective action as required.
• Manage, coach, and develop unit staff to achieve unit and team goals.

Skills

Customer service

Interpersonal skills

Leadership

Time management

Communication

Staff scheduling

Education

College diploma in hospitality or food service

Job description

The salary for this position is $80,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

TheFood Service Directoris responsible to manage day-to-day operations for a single unit, including ensuring that work is completed, scheduling staff, controlling costs, resolving issues or complaints, and managing people.

Now, if you were to come on board as aFood Service Director, we’d ask you to do the following for us:

• Manage the day-to-day operations of the unit by delegating work and providing direction to staff, in order to ensure that all tasks are completed to deliver services and production at the expected level
• Coordinate scheduling of unit staff to ensure there is adequate coverage to deliver against expectations
• Manage costs to stay within unit budget
• Resolve requests, complaints, and concerns
• Monitor unit’s compliance with Quality Assurance and Health & Safety policies, and initiate corrective action as required
• Manage, coach, and develop unit staff to achieve unit and team goals

Think you have what it takes to be ourFood Service Director? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• College diploma in hospitality or food service or equivalent experience
• 3 years’ relevant experience within food service or hospitality industry
• Past experience with managing, supervising, coaching and developing others
• Strong customer service and interpersonal skills
• Basic financial and budgeting skills
• Solid written and verbal communication skills
• Proven organizational, time management and leadership skills