Director Of Environmental Services (Fergus Place & Victoria Place)

Spring Living; Kitchener; On-site; CAD 59,000 - 72,000; Full time

Job summary

Spring Living seeks a Director of Environmental Services to maintain the retirement communities, ensure safety, and manage the department within budget. The role focuses on keeping facilities in showroom condition and minimizing health and safety risks for residents and staff.

The position requires leadership experience, knowledge of building systems, and a commitment to high resident satisfaction, in a Canada-wide growth-oriented operator. Competitive salary offered.

Qualifications

• Must have or be enrolled in a certified Facility Management professional technical program or trades license.
• Minimum of three (3) years’ experience working in Environmental Services.
• Experience managing and leading a team is considered an asset.
• Completion of, or enrollment in the Property Administration Certificate (PAC) program.
• Knowledge of building systems including basic plumbing, electrical, mechanical, HVAC and emergency systems.
• Knowledge and experience in housekeeping, laundry and maintenance preferred.

Responsibilities

• Inspect all work areas and essential equipment as part of ongoing safety and fire protection program.
• Know how to use and monitor building automation systems, fire safety equipment, call boxes and emergency shut offs.
• Establish and maintain preventative maintenance schedules for required equipment.
• Promote culture and practices involved in environmental sustainability.
• Maintain the facilities and grounds in “showcase” condition at all times.
• Manage department budget and support the community capital budget process.

Skills

Facility management knowledge

Team leadership

Education

Facility Management certification or trades license

PAC program enrollment

Tools

Building systems knowledge

Job description

*Note: This position is across two communities.*

SPRING LIVING OVERVIEW

Spring Living Retirement Communities (springliving.ca) is a boutique, rapidly growing Canadian senior living owner/operator, who currently owns and operates retirement communities in Ontario and Quebec. The company has an ambitious growth plan to expanding through acquisition of mid-market retirement residences across Canada over the next 5 years. Spring Living’s mission is to create warm, welcoming and secure environments for residents, foster caring connections, and provide personalized services by team members who are committed to making a significant IMPACT every day.

Spring Living is the Retirement Community platform of the BAZ group; a Real Estate company that strategically acquires, develops, constructs and repositions assets throughout North America.

JOB OVERVIEW

The Director of Environmental Services is responsible to ensure that the physical condition of the Retirement community is maintained in a condition that reflects the Spring Living brand and Brand Standards ensuring the safety of residents, employees and guests. The focus of this role is achieving these goals within the allocated budget.

The incumbent ensures high levels of resident satisfaction with building condition and cleanliness (as measured by the Resident Satisfaction Survey) and also ensures that Health & Safety risks to employees, residents and the general public are minimized or eliminated. As well, maintains installed equipment in working order or returned to service as quickly as reasonably possible. The incumbent must ensure that capital spend and department budget meet or exceed guidelines while developing and maintaining an engaged workforce

ROLES AND RESPONSIBILITIES

• Inspect all work areas and essential equipment as part of ongoing safety and fire protection program to ensure safety standards are maintained, clean and sanitary and equipment is in safe working order
• Know how to use and monitor specialized building automation systems, fire safety equipment, call boxes, emergency shut offs etc.
• Establish and maintain preventative maintenance schedules for required equipment
• Promote culture and practices involved in line with environmental sustainability
• Maintain the facilities and ground in “showcase” condition at all times
• Select, train, develop, engage and manage performance of all Environmental and Housekeeping staff (where applicable)
• Manage department budget and support the community capital budget process
• Contribute as part of the residence leadership team to maximize resident satisfaction
• Manage the room refresh process to achieve maximum cost effectiveness and contribute to the achievement of occupancy targets
• Manage external vendor contracts with respect to service and cost
• Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Spring Living’s Code of Conduct
• Complete all other tasks as assigned

QUALIFICATIONS

• Must have or be enrolled in a certified Facility Management professional technical program or Trades License
• Minimum of three (3) years’ experience working in the area of Environmental Services
• Experience managing and leading a team is considered an asset
• Completion of, or enrollment in the Property Administration Certificate (PAC) program
• Knowledge of building systems including- basic plumbing, electrical, mechanical, HVAC and emergency systems
• Knowledge and experience in aspects of housekeeping, laundry and maintenance preferred

Spring Living is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.

Spring Living is committed to fair and accessible employment practices. If you require accommodation (including but not limited to, an accessible interview site, alternative format documents, ASL Interpreter or Assistive Technology) during the recruitment and selection process, please let us know

Job Types: Full-time, Permanent

Pay: From $65,000.00 per year

Ability to commute/relocate:

• Kitchener, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Maintenance: 4 years (preferred)

Work Location: In person