Director of Engineering (Internal Platform)

Clio; Burnaby; On-site; CAD 170,000 - 230,000; Full time

Benefits offered by this job

Hybrid model

Equitable compensation

Equity program

RRSP matching

Health, dental, vision benefits

Wellness programs

Volunteer time

Job summary

Clio is seeking an experienced Director of Engineering to build and maintain a secure, high-velocity internal platform that enables Clions to build tooling and engage with LLMs.

You will partner with senior leadership to evolve a long-term internal strategy for LLM use, guardrails, and observability while directly mentoring engineering managers and individual contributors who work on core systems and platform components.

Qualifications

• Demonstrated experience in promoting positive culture across a large engineering organization.
• Experience managing across and up the organization to define and champion a long-term strategic roadmap for an internal platform.
• Senior engineering leadership with hands-on coding experience.
• Proven track record maintaining services and systems; ability to push code while guiding teams.

Responsibilities

• Build and maintain Clio's internal platform for secure, performant tooling and LLM integration.
• Lead from the front by implementing, triaging, and solving critical problems.
• Mentor and supervise engineering managers and ICs to scale teams responsibly.
• Define guardrails, observability, and security controls across internal tools and workflows.

Skills

Leadership

LLM tooling

Security & compliance

Platform engineering

Mentoring

Job description

• We are seeking an experienced Director of Engineering to build and maintain a highly secure, available, and performant internal platform at Clio. This role will empower all Clions to securely build tooling and engage with LLMs, unlocking their velocity. The ideal candidate will collaborate organization-wide to transform core systems or processes and “lead from the front” by directly implementing, triaging, and solving problems
• The internal platform encompasses the infrastructure, tooling, observability, controls, and shared capabilities Clions depend on to build, ship, and operate internal workflows. It will form the foundation for business transformation as Clio scales internal tooling and LLM usage. This broadly-scoped role will help define its own boundaries while responsibly balancing high velocity with maintaining the guardrails required to enforce safety and security across all use cases
• Author, review, and ship both code and infrastructure-as-code to create and maintain Clio’s internal platform
• Analyze Clio’s platform use cases, strengths, weaknesses, and infrastructure gaps to deliver impactful solutions that elevate operational excellence
• Work with senior leadership across the organization to evolve our internal strategy for LLM use and build the necessary guardrails and observability to empower it
• Directly supervise, mentor, and collaborate with engineering managers and individual contributors who are in the thick of it every day
• Partner with Clions and our internal tooling teams to support them in ensuring all of our internal tools meet a high bar for security, performance, reliability, availability and change velocity
• Train and advocate for the responsible use of the internal platform across Clio
• Work closely with the recruiting/people team to actively recruit and hire top talent to support Clio’s ambitious growth plans for our infrastructure and development teams

Benefits

• Specialized learning and development programs and access to an in-house performance coach
• Equitable compensation for your contributions, regardless of gender, race, or any other identifying factor
• Access to pay transparency on all of our global roles
• Company equity for applicable employees
• RRSP-matching in Canada, 401k in the US, and pension plans in Ireland
• Hybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remote
• Flexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)
• Parental leave options for birthing and non-birthing parents
• A $500 contribution to your child’s RESP
• Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program
• Virtual and In-person Wellness Programs to support mental and physical health
• Paid time for volunteering through our Clio Gives program
• $2000 annual counseling benefit for CAD Clions

Demonstrated experience in promoting positive culture and diversity throughout a large engineering organizationExperienced at managing across and up the organization as you define, communicate, and champion a long-term strategic roadmap for our internal platform to unlock organizational velocity and scaleExperienced senior engineering leader who is still comfortable pushing codeExperienced in crafting long-term strategies and managing technical roadmaps that pave the way for future growthProven track record of maintaining services and systemsAdept at managing and mentoring high‑performing teams, nurturing talent, and guiding individuals toward professional growth and developmentEager adopter of LLM tooling and experienced user of frontier models and related technologies (MCP, agentic harnesses, agent guardrails)Capable of running agile organizations at scale and with a sense of urgency to deliver quality software to solve customer problems