Director of Engineering (Infrastructure and Operations)

Motive; Vancouver; Hybrid; CAD 180,000 - 240,000; Full time

Job summary

Motive seeks a seasoned engineering leader to guide Core Infrastructure and Operations Engineering. You will manage a multi-functional team spanning SRE, Operations, Data & AI Platform, and Database Engineering, owning the cloud platform and treating infrastructure as a product to ensure enterprise-grade reliability for mission-critical systems.

You will collaborate with executives, define multi-quarter platform initiatives, and balance long-term architecture with near-term business needs.

Qualifications

• 12+ years in software/infrastructure engineering, including 5+ years leading Infra/SRE/ops orgs and managing managers with a strong sense for systems architecture.
• Experience in B2B SaaS or high‑reliability domains (payments, logistics, safety) is a plus.
• High AI fluency – evaluate, integrate, and govern LLM/AI platforms for engineering and ops.

Responsibilities

• Lead Core Infrastructure and Operations Engineering and mentor multi-functional teams across SRE, Operations, Data & AI Platform, and Database Engineering.
• Own the cloud platform and run infrastructure as a product to drive enterprise-grade reliability for mission-critical systems.
• Define and drive multi-quarter platform initiatives to improve system reliability and product leverage.

Skills

SRE leadership

Infra/ops management

Platform as a product

Cloud governance

AWS at scale

Education

Bachelor's degree in Computer Science

Tools

AWS

Kubernetes

Data platforms

Job description

• We are looking for a seasoned engineering leader who will lead the Core Infrastructure and Operations Engineering
• You will be responsible for managing and mentoring a multi-functional team across SRE, Operations, Data & AI Platform, and Database Engineering
• You will own our cloud platform, run infrastructure as a product, and drive enterprise-grade reliability for mission‑critical systems
• As an engineering leader you’ll be be called on to lead during critical moments and operate with executives of the company
• Lead and scale a high-performing engineering team responsible for core platform systems used across the company
• Define and drive multi-quarter platform initiatives that improve system reliability, and product leverage
• Partner closely with product and engineering leaders to evolve the platform as a product, balancing long-term architecture with near-term business needs
• Take ambiguous, high-impact problem areas (e.g., system scalability, reliability, platform abstractions) and turn them into clear execution plans
• Drive alignment across multiple teams working on complex, interdependent systems including internal platforms, infrastructure as well as cloud governance
• Raise the bar on engineering quality, operational excellence, and execution across the platform organization

Ability to collaborate and work effectively cross functionally with a strong sense of ownershipClear communication skills and ability to manage escalations with CEO-level visibilityBackground in B2B SaaS or other high‑reliability domains (payments, logistics, safety)Nice to haveExperience in interfacing with vendors, partners and cost governance12+ years in software/infrastructure engineering, including 5+ years leading Infra/SRE/ops orgs and managing managers with a strong sense for systems architectureHigh AI fluency – able to evaluate, integrate, and govern LLM/AI platforms (AWS Bedrock, Anthropic/Claude, OpenAI) for engineering and opsProven record running high‑reliability platforms (SLOs, incidents, on‑call, postmortems). Experience driving processes and programs to raise the bar and engineering excellenceExperience and strong understanding of databases and data platforms (OLTP and analytics), Data and ML/AI infrastructureLeadership of global, distributed teams across time zonesTrack record of running infrastructure as a product (roadmaps, stakeholder comms, adoption)Degree in Computer Science or equivalentDeep experience with AWS at scale (VPC, IAM, multi‑account, core services, observability, cost optimization)