Director of Care - Long Term Care

Touchmark, LLC; Edmonton; On-site; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

Education assistance

Bonuses

Retirement plans

Flexible Spending Accounts

Job summary

Touchmark, LLC is seeking a strong clinical and operational leader to oversee long-term care operations in our Alberta facilities. You will drive quality of care, staff development, and regulatory compliance while coordinating with physicians, families, and external providers.

The ideal candidate will have an RN designation in Alberta, experience in senior living or healthcare, and excellent communication skills to lead a compassionate, compliant team focused on resident well-being.

Qualifications

• RN designation with current Alberta registration is required; equivalent leadership experience in senior living/healthcare considered.

Responsibilities

• Lead long-term care operations focusing on care quality, staffing, resident wellness, and outcomes.
• Coach and develop department leaders and frontline staff; foster accountability and strong culture.
• Ensure compliance with provincial regulations, licensing standards, and infection prevention protocols.

Skills

Leadership

Regulatory compliance

Communication

EMR proficiency

Budgeting & scheduling

Education

Registered Nurse designation (Alberta)

Tools

EMR systems

Microsoft Office

Job description

Posted Tuesday, July 28, 2026 at 9:00 AM

What You’ll Do

• Lead long term care operations; oversee quality of care, staffing, resident wellness, and clinical outcomes
• Coach, mentor, and develop department leaders and frontline team members; foster accountability, engagement, and strong team culture
• Ensure compliance with state regulations, licensing standards, infection prevention protocols, and company policies
• Partner with physicians, families, pharmacies, therapists, and outside providers to coordinate resident care services
• Support budgeting, labor management, scheduling, and operational performance; maintain efficient and effective department operations
• Respond to resident, family, and employee concerns with professionalism, urgency, and compassion
• Drive a hospitality-focused culture where residents feel safe, valued, and supported every day

The Ideal Candidate Will:

• Be a strong clinical and operational leader who leads with compassion, accountability, and professionalism
• Have strong knowledge and or work experience in a unionized environment and collective agreement interpretation
• Have experience leading teams within or senior living environments
• Be highly organized with the ability to manage multiple priorities in a fast-paced environment
• Demonstrate excellent communication skills with residents, families, physicians, and team members
• Have a passion for employee development, coaching, retention, and creating positive workplace culture
• Be confident navigating compliance, surveys, audits, and regulatory requirements
• Thrive in a collaborative environment and support Touchmark’s mission and values

Qualifications

• Registered Nurse designation with current registration in the Province of Alberta is required; equivalent leadership experience in senior living or healthcare environments considered
• Previous leadership experience overseeing care teams, clinical operations, or resident services required
• Experience in Assisted Living and/ou Memory Care strongly preferred
• Strong knowledge of state regulations, resident care standards, and staffing practices
• Proficiency with EMR systems and Microsoft Office applications
• Ability to lead with professionalism, empathy, and sound decision-making

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees.That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
  • Employee Assistance Program
  • Supplemental insurance options

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy.