Director of Business Development

AIRMEDIC; Quebec; Hybrid; CAD 150,000 - 210,000; Full time

Benefits offered by this job

Hybrid work model

Travel opportunities

Comprehensive benefits

Job summary

Airmedic is seeking a strategic leader to drive its commercial growth, sales, brand, and customer experience. You will expand client bases, enter new markets, and strengthen Airmedic's market presence while leading a team of five to achieve ambitious growth goals.

Reporting to the VP, you will shape positioning, pricing, and offerings, coordinate market analyses, and oversee proposals and activations to ensure alignment with Airmedic standards and mission success. Fluent French-English required.

Qualifications

• Bachelor's degree required in a relevant field.
• 10+ years in marketing and business development (or 7+ years with demonstrated team management).
• Sales-oriented profile with ability to prospect, generate, and win new business.
• Track record launching offerings, brands, or programs.
• Diverse sales experience across B2B, B2C, and B2G including tenders and supplier accreditation.

Responsibilities

• Prospect, develop, and win new clients and new markets for Airmedic; act as engine of customer growth beyond existing accounts.
• Define and evolve Airmedic's positioning, brand, and value proposition; pilot rollout of new activities.
• Analyze market trends, pricing, and competitive landscape to guide decisions.
• Carry revenue objectives and standardize the sales process.
• Negotiate agreements and grow existing accounts.
• Deploy visibility and field presence strategies to create opportunities in priority markets.
• Define and evolve the customer experience journey from first contact to post-mission follow-up.
• Coordinate submissions, response standards, follow-ups, and mission activation per Airmedic standards.
• Contribute to pricing and quote models with finance and management.
• Mobilize, coach, and develop a multidisciplinary team.

Skills

Strategic sales

Brand strategy

Business development

Team leadership

Bilingual FR-EN

Market expansion

Education

Bachelor's degree in a relevant field

Job description

At Airmedic, every mission counts: repatriating a patient from abroad, evacuating a worker from an isolated region, or performing a critical care transfer. Our clinical and operational expertise is recognized by our current patients and clients. Driven by a start-up energy and the foundations built by its team, Airmedic is looking for the person who will accelerate its growth and consolidate its brand for years to come.

Your mandate

Reporting to the Vice President of Strategic Initiatives and Business Development, you drive the organization's commercial growth strategy, sales, brand, marketing, and customer experience. Your primary mandate is to ensure customer growth: finding and winning new clients and new markets beyond existing accounts. You will be called upon to consolidate what distinguishes Airmedic from the competition, transform distinctive capabilities into standout offerings, strengthen field presence with clients, and increase Airmedic's visibility and notoriety. You manage a team of 5 and mobilize the Airmedic team around a common vision.

What you will actually do

• Prospect, develop, and win new clients and new markets for Airmedic. With the existing team, you are the engine of customer growth, beyond existing accounts.
• Define and evolve Airmedic's positioning, brand, and value proposition, and pilot the rollout of new activities.
• Read the market and competition (segments, pricing, trends, won and lost tenders) to guide management decisions.
• Carry revenue objectives and standardize the sales process.
• Negotiate agreements and grow existing accounts.
• Deploy a visibility and field presence strategy to generate business opportunities in priority markets.
• Define and evolve the customer experience journey and standards, from the first request to post-mission follow-up.
• Supervise the coordination of submissions, response standards, follow-ups, and mission activation so that the approach reflects Airmedic standards.
• Actively participate in the pricing and quote model with finance and management.
• Mobilize, coach, and develop a multidisciplinary team.

Profile

• Hold a bachelor's degree in a relevant field.
• 10+ years in marketing and business development (or 7+ years with demonstrated team management), ideally in a transforming environment.
• A sales-oriented profile, comfortable prospecting, generating, and winning new business.
• A track record demonstrating that you know how to launch an offering, brand, or program.
• Diverse sales experience covering businesses and insurers (B2B), individuals (B2C), and the public sector (B2G): framework agreements, supplier accreditation, calls for tenders.
• A real passion for business development, customer experience, and marketing, and the energy to mobilize a team around a growth vision.
• Transferable experience from a transferable sector would be an asset: travel and health insurance, aviation industry, private health services, international logistics.
• Advanced professional French-English bilingualism, orally and in writing.

Contractual information

Why Airmedic

• A rare strategic mandate: transform Airmedic's expertise into distinctive offerings with a passionate team
• Owned by Dessercom, a charity committed to emergency medical transport
• Management position: competitive compensation with a variable component linked to results, comprehensive employee benefits, hybrid mode, occasional travel (Canada, international).

Want to shape Airmedic's next phase of growth?

Airmedic subscribes to the principle of employment equity and encourages applications from all qualified individuals.