Director of Business Development

SmartSimple Software; Ontario; Hybrid; CAD 75,000 - 100,000; Full time

Job summary

SmartSimple Software, in partnership with Foundant Technologies, is seeking a Sales Development Manager who will lead the Business Development Representative (BDR) team. The role involves managing sales performance, setting strategies, and enhancing collaboration with marketing to drive growth. The candidate will play a vital role in training and developing team members, ensuring a robust sales pipeline that aligns with company objectives. This is a unique opportunity to impact a global organization committed to technology and community engagement.

Benefits

Flexible PTO Policy

Tuition Reimbursement

Mindfulness and fitness initiatives

Qualifications

• 5+ years’ experience in sales pipeline generation.
• 3-5 years in a management role.
• Experience in Account Based Marketing.

Responsibilities

• Manage and build a high-performing BDR team.
• Collaborate with Marketing on lead qualification.
• Set KPIs and analyze team performance metrics.

Skills

Communication

Leadership

Collaboration

Sales Strategy

Analytical Skills

Education

Bachelor's Degree in Business or related field

Tools

Salesforce

Job description

At SmartSimple and Foundant Technologies, we empower mission-driven organizations to manage their data, workflows, and impact with our comprehensive software solutions. From grant management and community foundations to process automation and data collaboration, our combined expertise supports a diverse range of organizations - from nonprofits and charitable entities to corporations and governments.

With the recent merger of SmartSimple and Foundant Technologies, we’ve created a powerhouse of solutions designed to meet the unique needs of organizations striving to make a difference. Together, we’re setting new standards in innovation, flexibility, and impact management by helping organizations achieve their missions more efficiently and effectively.

Where You’ll Work :

• With headquarters in Bozeman, Montana (Foundant), Toronto, Canada (SmartSimple), and our EMEA office in Dublin, Ireland, you’ll be part of a globally connected team. Whether you’re working remotely or from one of our office locations, you’ll be contributing to a vibrant, collaborative culture focused on driving meaningful impact across the world.
• We believe in offering flexibility while maintaining the benefits of in-person collaboration. For team members located near one of our office hubs, we expect regular in-office presence a few days each week to foster connection, collaboration, and team culture. Our global network is supported by both physical spaces and virtual tools, creating a dynamic environment where innovation and growth thrive.

What You’ll Do :

GENERAL RESPONSIBILITIES :

• Collaborate with Marketing and Sales leadership to ensure the business has the required pipeline coverage to drive growth.
• Hire, train, and manage a high-performing BDR team.
• Provide ongoing coaching, performance feedback, and career development support for BDRs.
• Foster a culture of collaboration, accountability, and continuous improvement for the BDR team.
• Responsible for defining and iterating on the BDR sales playbook to ensure messaging and targeting strategies are inline with organizational objectives.
• Set clear KPIs and quotas for the BDR team, ensuring alignment with company goals.
• Analyze performance metrics to track team success and identify areas for improvement.
• Develop and maintain regular and accurate reporting on team performance to senior leaders.
• Develop and maintain a clear knowledge of the key differentiators of all Foundant and SmartSimple products through ongoing training and skill development.
• Stay updated on industry trends, competitive offerings, and business development best practices.
• Attend and contribute to team meetings by sharing insights into lead quality, quantity, and campaign performance.
• Maintain a robust pipeline through self-generated outbound efforts and campaigns, and by systematically following up on sales-generated and marketing-qualified leads.
• Maintain accurate and up-to-date data in the CRM platform (Salesforce) to support efficient sales operations.

INBOUND RESPONSIBILITIES :

• Manage Foundant’s pre-sales pipeline by handling inbound and outbound calls, email communication, and scheduling virtual system presentations throughout the qualifying cycle.
• Participate in weekly forecast meetings, providing valuable insights into lead quality, quantity, and pipeline progress to the sales team.
• Ensure timely follow-up on all lead-generating activities, including events and conferences, to maximize conversion potential.
• Collaborate with the marketing team to enhance the effectiveness of demand generation efforts by providing input and feedback on campaigns and activities.

OUTBOUND RESPONSIBILITIES :

• Collaborate with cross-functional teams to design targeted, comprehensive lead generation campaigns by contributing to segment and persona research, messaging strategies, engagement tactics, and timelines.
• Execute outbound prospecting activities, including research, strategic calling, and social networking, to support campaign goals.
• Partner with sales teams to prioritize and prospect into strategic target account lists within assigned territories.
• Research and expand existing and new accounts by identifying and adding key contacts and relevant information.
• Conduct consultative discovery conversations with senior executives at prospect accounts to understand their needs and challenges.
• Lead initial sales and discovery calls with prospects to present company value, assess fit, and advance qualified leads into the sales pipeline.
• Provide sales representatives with detailed insights and findings from discovery calls to ensure smooth lead handoff and optimize sales outcomes.
• Contribute to the development of a comprehensive BDR playbook by documenting best practices, refining strategies, and supporting initiatives to enhance the BDR program at Foundant and SmartSimple.

What You’ll Need :

• 5+ years’ experience in growing a sales pipeline through both outbound and inbound lead generation and nurturing efforts
• Minimum of 3-5 years in a management or team lead capacity
• Demonstrated experience partnering with Marketing on inbound lead qualification including Account Based Marketing programs
• Experience building and developing a world class business development tech stack
• Applied thoughtful and targeted outbound strategies and methods (beyond cold calling) to generate leads
• A passion for technology and the ability to speak knowledgeably about data and software
• Strong oral and written communication skills and the ability to quickly build rapport with all types of people
• An entrepreneurial and tenacious spirit - you “roll up your sleeves” and are always looking for new ways to achieve greater levels of success; you don't fear rejection
• Exceptional listening and probing skills that allow you to quickly assess needs and fit
• A strong competitive drive and a team player attitude - you collaborate to win
• Strong organizational and time management skills and appreciates the importance of disciplined activity management and measurement
• Interest in career progression and joining an organization poised for growth

Why You’ll Love Working at SmartSimple + Foundant :

• At the heart of everything we do is a commitment to innovation and making a positive impact. Whether you’re working on projects that empower not-for-profits, community foundations, or corporations, your contributions will help drive real-world change.
• We offer competitive salary and benefits, including tuition, and lifestyle reimbursements, and bespoke mindfulness and fitness initiatives.
• With our Flexible PTO policy, you’ll have the freedom to manage your time in a way that supports your personal well-being and professional success.
• We’re committed to your professional and personal development. With our merger, you'll have the chance to collaborate across teams at both SmartSimple and Foundant, giving you exposure to diverse ideas, expertise, and projects that span multiple industries.
• As part of a larger organization, you’ll have even more opportunities to grow your career. Whether it’s exploring new roles, leadership opportunities, or shifting to a different department, we support internal mobility to help you achieve your career goals
• You’ll enjoy autonomy and responsibility, empowering you to approach your work creatively and independently, fostering innovation and independent thought.
• Employee recognition is a core part of our culture. When you do a great job, we make sure everyone knows about it!

SmartSimple and Foundant are equal opportunity employers, committed to building a diverse workforce that represents the communities we serve. We welcome and encourage applications from all qualified candidates, and will consider all applicants without regard to race, color, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, Indigenous status, age, disability, or individuals who may require accommodation.

In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act (AODA), and other applicable legislation, SmartSimple and Foundant are also committed to providing accommodations throughout the interview and employment process. Accommodations are available upon request for candidates participating in all aspects of the selection process. If you have accessibility requirements during the recruitment process and require accommodation, please contact [e-mail].

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