Director of Brokerage Operations

J.D. Irving, Limited; Dieppe; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Director of Brokerage Operations to lead strategic initiatives and manage a team of regional managers. This role involves developing operational goals, enhancing service quality, and optimizing costs while fostering strong relationships with carriers and customers. The successful candidate will enjoy a dynamic work environment with ample opportunities for growth and progression. If you possess exceptional leadership and problem-solving skills, this is an exciting opportunity to make a significant impact within a large network of companies.

Benefits

Flexible health, drug, dental, and vision plan

RRSP matching program

Employee & Family Assistance Programs

Health & Wellness reimbursements

3 weeks' paid vacation

Free parking

Onsite fitness center open 24/7

Onsite cafeteria

Maternity leave top-up program

Growth and progression opportunities

Qualifications

• Minimum 12 years of relevant work experience required.
• Excellent people management, problem solving, and leadership skills.

Responsibilities

• Develop functional strategies and objectives for Operations Managers.
• Establish governance and quality audit processes to monitor performance.
• Manage annual budget planning and optimize operational performance.

Skills

People Management

Problem Solving

Communication Skills

Organizational Skills

Leadership

Education

University Degree in related discipline

Job description

Midland Transport is currently seeking a Director of Brokerage Operations to be based out of our Head Office location in Dieppe, NB. The successful candidate will develop Brokerage's strategic short- and long-term operational goals, liaising with Senior Leaders and Ops Teams balancing demands of each.

Benefits To Joining Midland:

• A dynamic, safe, and rewarding work environment
• A flexible health, drug, dental, and vision plan
• RRSP matching program
• Employee & Family Assistance Programs
• Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
• 3 weeks' paid vacation
• Free parking, an onsite fitness center open 24/7, and an onsite cafeteria
• Maternity leave top-up program
• Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies

Qualifications:

• Education: University Degree in related discipline
• Experience: minimum 12 years of relevant work experience required
• Excellent people management skills mentoring, coaching and leadership skill
• Excellent problem solving and prioritizing skills
• Strong interpersonal, communication, and organizational skills

Responsibilities:

• Develop functional strategies and specific objectives for Operations Managers as well as lead a team of regional managers for overall service, capacity, and cost for both Affiliate & Non-Affiliate customers
• Establish and maintain governance and quality audit processes to monitor operational performance and drive improvement using analytics
• Identify problems in operations and achieve high performance at optimal cost
• Manage the annual budget planning for both Farmed out and Brokerage lead overall strategy, metrics, and process to execute on an optimized network
• Understand and deliver on Affiliate supply chains to identify best practices in managing transportation components
• Lead S&OE with Affiliates ensuring communication of forecasts and changes to applicable execution teams
• Establish and maintain strong carrier and customer relationships in all regions and maintain adequate FTE to take on new business.