Director of AI

Rippling, Inc.; Toronto; Hybrid; CAD 190,000 - 240,000; Full time

Job summary

PureFacts is building an AI-native platform and seeks a Director of ML & AI to lead vision, strategy, and governance of user-facing AI products across PureFacts. You will personally build and ship AI capabilities that deliver measurable business impact for clients.

You will oversee ML/AI roadmap, scalable multi-tenant architecture, and a small team, collaborating with data science, engineering, and product to automate workflows and improve decision-making in a regulated industry.

Qualifications

• Minimum 10+ years in ML/AI engineering with hands-on shipping.
• Advanced degree in CS, Data Science, Engineering, or related field.
• Proven track record leading SaaS or fintech ML products.

Responsibilities

• Define ML/AI vision and strategy aligned with business goals.
• Lead design, build, and deployment of ML/AI solutions at scale.
• Manage a 3-4 engineer team and coordinate with Product, Eng, and Clients.
• Establish MLOps practices and governance.
• Communicate AI strategy to executives and stakeholders.

Skills

ML/AI engineering

MLOps

Team leadership

Communication

Strategic thinking

Education

Advanced degree in CS/DS/Engineering

Tools

PyTorch

TensorFlow

Scikit-learn

MLflow

Azure ML

SageMaker

Job description

PureFacts is the leader in the Revenue Performance Management category for wealth and asset management firms. The PureRevenue™ Platform helps organizations maximize revenue potential by connecting pricing, billing, compensation, advisor behavior, and AI-powered intelligence within a single Revenue Book of Record. By transforming fragmented revenue processes into a coordinated growth system, firms gain greater visibility, stronger pricing discipline, improved revenue capture, and more effective advisor alignment. The result is faster organic growth, improved profitability, and increased enterprise value. For more than 25 years, PureFacts has helped leading financial institutions turn revenue from an operational process into a strategic advantage.

At PureFacts, we are building an AI-native platform and company. We embed AI, intelligent automation, and agentic workflows across our products and operations to detect anomalies, surface insights, streamline repetitive work, and support faster, better decision-making. In a highly regulated industry, we believe AI must be practical, governed, and auditable—amplifying human expertise while helping our teams and clients focus on higher-value, strategic work.

About the Role

We are seeking a Director of ML & AI to provide senior-level leadership in executing the vision, strategy, and governance of user-facing artificial intelligence products across PureFacts — and to personally build and ship the AI capabilities that deliver it.

You will lead the design, development, and deployment of AI and machine learning solutions across the PureFacts platform, owning the ML/AI roadmap for AI-powered intelligence across the PureRevenue platform. You’ll build a scalable, enterprise-grade, multi-tenant ML/AI platform supporting training, inference, and evaluation pipelines at scale. You will lead and manage a team of 3-4 ML and ML & AI engineers who report directly to you — while building and shipping yourself.

This role sits at the intersection of data science, engineering, and product, and plays a key part in advancing PureFacts' AI-first strategy: automating workflows, reducing operational friction, and delivering AI capabilities that create measurable business impact for our clients.

What You'll Do

• Define, execute, and own PureFacts' ML & AI vision and strategy, ensuring alignment with business objectives and measurable outcomes
• Act as the AI advisor to senior leadership, informing investment decisions, client commitments, and external partnerships
• Champion our AI-first approach, identifying and prioritizing opportunities to eliminate manual, repetitive, and low-value work through intelligent automation

Build & Ship

• Personally design, build, and deploy machine learning and AI-driven solutions in production — from prototype through deployment
• Develop capabilities including generative AI and agentic systems, RAG pipelines, predictive analytics and forecasting, anomaly detection in financial and operational data, and intelligent automation of reporting and data workflows
• Lead LLM model selection and ancillary build-vs-buy decisions based on systematic evaluation pipelines and frameworks
• Translate proof-of-concept models into scalable, reliable, enterprise-grade product capabilities
• Establish best practices for MLOps, model lifecycle management, and deployment pipelines, including model registries, feature stores, and retraining pipelines
• Build scalable agent architectures that support continuous learning, monitoring, cost optimization, and performance tracking
• Leverage our Azure-based cloud platform (Azure ML, Azure AI Foundry) and Snowflake to scale AI capabilities efficiently
• Establish success metrics, evaluation frameworks, and experimentation processes so quality claims can be defended to clients and regulators

Data & Platform Integration

• Collaborate with data engineering teams to ensure high-quality, accessible data pipelines
• Integrate AI capabilities into the PureRevenue platform and client-facing products through APIs and microservices architecture

Team & Cross-Functional Leadership

• Hire, manage, and develop a team of 3-4 ML/AI engineers, owning performance, growth, and technical direction while fostering a culture of innovation, experimentation, and continuous improvement
• Partner with Product, Engineering, and Client teams to translate AI capabilities into real-world value
• Communicate AI strategy, capabilities, and limitations clearly to technical, executive, and client audiences, setting realistic expectations in a regulated industry
• Ensure AI solutions adhere to data privacy, security, and regulatory requirements
• Implement responsible AI practices including bias detection and mitigation, model explainability, and transparency and auditability

What You'll Need to Be Successful

Experience

• 10+ years of ML/AI engineering experience, including MLOps (model registries, feature stores, retraining pipelines)
• Advanced degree in Computer Science, Data Science, Engineering, or a related field
• A track record of personally shipping production ML products that drove measurable business outcomes — shipped product is the proof of hands-on ability we're looking for
• Direct experience building with LLMs, RAG, and agentic AI systems, including orchestration frameworks and model evaluation
• Experience in SaaS, fintech, or data-driven enterprise environments
• Experience leading engineering teams — as a people manager or hands-on tech lead — while continuing to build along side the team.

Technical Skills

• Strong programming skills in Python, used currently and regularly
• Experience with AI (ADKs, LangSmith, etc.) and ML frameworks (PyTorch, TensorFlow, Scikit-learn, MLflow, SageMaker, Azure ML, or equivalent).
• Experience with data pipelines (SQL, Spark), APIs, and microservices
• Experience with cloud platforms (Azure preferred; AWS or GCP acceptable)
• Experience with AIOps and MLOps tools and automation frameworks

Mindset & Communication

• Strong focus on using AI to drive efficiency and eliminate manual work
• Ability to lead complex technical initiatives and influence stakeholders across functions
• Strong communication skills, with the ability to frame AI investments in term of business value for executive and non-technical audiences
• Comfort operating in an agile, fast-paced, scaling environment: strategic one hour, shipping code the next

A Plus if you have

• Experience in wealth management, asset management, or adjacent financial services technology Familiarity with AI governance frameworks and the evolving regulatory landscape for AI in financial services

Key Success Metrics

• Successful deployment of ML& AI-driven features into production, on a scalable and reliable platform
• Reduction in manual effort and operational inefficiencies through AI, internally and for client
• Measurable improvements in client AI product adoption and business outcomes
• Evaluation and governance standards that stand up to client and regulatory scrutiny

Use of AI in our Hiring Process:

We are committed to a fair and transparent hiring process. As part of our recruitment practices, we may use artificial intelligence (AI)-based tools. Our tool is designed to assess role-related qualifications in a consistent way and is always used together with human review and decision-making. If you have any questions or concerns about the use of AI in our hiring process, or if you would prefer an alternative assessment method, please let us know and we will be happy to accommodate.