Director-Global Tax Operations

RBC; Toronto; On-site; CAD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive compensation

Stock where applicable

Comprehensive benefits

Job summary

RBC Wealth Management Canada Operations seeks a Director, Global Tax Operations to oversee teams delivering global tax reporting under QI, FATCA, and CRS. You will partner with Wealth Management and Capital Markets to ensure compliance, regulatory reporting, and efficient operations while guiding strategic decisions and process improvements.

The role demands senior leadership, complex regulatory acumen, and the ability to drive cross-functional initiatives across RBC.

Qualifications

• 10+ years in Operations, Tax, Regulatory or Finance roles.
• Strong QI/FATCA/CRS knowledge with ability to digest complex issues.
• Excellent storytelling and presentation for large audiences.
• High emotional intelligence and interpersonal skills with leadership experience.
• Ability to listen, challenge, negotiate and influence outcomes.

Responsibilities

• Lead diverse teams of subject matter experts to enable operations and sustainability.
• Champion engagement, trust, inclusivity, and continuous improvement.
• Navigate uncertainty and new tech, guiding large teams through changes.
• Partner with stakeholders to prioritize resources and development needs.
• Oversee budgets, forecasting, and cost control for app development.

Skills

QI/FATCA/CRS expertise

Regulatory reporting

Leadership

Strategic thinking

Stakeholder comms

Job description

What is the opportunity?

This is an exciting, high-impact opportunity for people and project-minded leaders.

Job Description

What is the opportunity? This is an exciting, high-impact opportunity for people and project-minded leaders. The Director, Global Tax Operations is a senior position overseeing key teams in RBC Wealth Management Canada Operations. This role works in close partnership with RBC Wealth Management and Capital Markets business lines, as well as with colleagues across the organization to support client and regulatory reporting, as well as critical duties within Operations. Under the Global Tax Operations mandate, this role is accountable for global tax and information reporting under Qualified Intermediary (QI), Foreign Account Tax Compliance Act (FATCA), and Common Reporting Standard (CRS) regimes, inclusive of regulatory oversight, withholding, reporting, and ongoing compliance. The successful incumbent must be able to dissect complex tax regulations, simplify requirements for a wide audience, and demonstrate leadership in global tax as well as bold tenacity to drive positive industry changes to evolving regulations. Additionally the successful incumbent must have excellent intrapersonal skills to lead a team with diverse mandates, demonstrating a sound understanding of Operations, and ability to exercise high-stakes decision-making and prioritization.

What will you do?

Operations Leadership

• Coach, mentor, and lead diverse teams of subject matter experts, focusing on employee enablement and operational sustainability.
• Champion employee engagement and well-being, driving a culture of trust, inclusivity, and continuous improvement.
• Be comfortable with uncertainty and new technology, guiding large teams to adapt quickly to evolving business, risk, and regulatory requirements.
• Collaborate with employees across all levels to understand our needs and strategically prioritize resources and development.
• Oversee budgets and forecasting, demonstrating responsible cost control for ongoing maintenance and new application development.

Business Partnership

• Communicate often and effectively, simplifying complex concepts for a wide audience including senior executives and business leaders.
• Promptly and proactively action risks and decisions impacting our business, working closely with Operations, enterprise stakeholders, and business partners to identify challenges and opportunities, and influence direction.
• Develop a network of internal and external partners to assess best practices and provide expert direction on industry trends and upcoming challenges.
• Anticipate business needs for operational support, planning and advocating well in advance to minimize impact to Operations, our business, and our clients.
• Challenge effectively to protect our business and advocate ferociously for continual improvement.

Regulatory Oversight

• Oversee QI, FATCA, and CRS reporting and compliance, communicating effectively with regulators and industry partners on behalf of the business lines we support, and acting as the escalation point for business inquiries around global tax compliance.
• Be accountable for RBC’s adherence to regulator (CIRO, CRA, IRS, etc.) and business requirements for client reporting, such as for tax slips, and more.
• Continually enhance the effectiveness of operational controls and QI, FATCA, and CRS compliance frameworks, working closely with stakeholders across the bank.

What do you need to succeed?

Must-have

• 10+ years of progressive experience in an Operations, Tax, Regulatory, and/or Finance role.
• Demonstrated subject experience in QI/FATCA/CRS and ability to digest complex issues quickly.
• Excellent storytelling, written, and oral presentation skills with comfort engaging large audiences.
• High professional maturity and emotional intelligence, with excellent interpersonal skills connecting with people across a wide variety of seniority and backgrounds.
• Ability to actively listen, respectfully challenge, negotiate, and influence outcomes.
• Ability to think holistically and creatively to grasp broader issues and opportunities.

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

Job Skills

Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address: 180 WELLINGTON ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-11-01

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.