Director, Fraud Strategy

Momentum Financial Services Group; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading financial service provider in North America seeks a Fraud Strategy Director to oversee fraud prevention strategies and analytics. The successful candidate will lead a dedicated team, innovate fraud management practices, and enhance customer experiences while managing fraud risk effectively. Candidates should possess significant industry experience, a master’s degree, and strong analytical skills.

Qualifications

• 8+ years of experience focusing on fraud strategy and management.
• Experience in consumer lending companies is preferred.
• Familiarity with 3rd-party fraud prevention solutions.

Responsibilities

• Manage fraud strategies and analytics for consumer lending products.
• Develop and manage a fraud strategy team.
• Utilize analytics to optimize fraud rules and strategies.

Skills

Fraud Risk Management

Analytical Skills

Payment Products Knowledge

Data Visualization

SQL Programming

Leadership

Communication

Education

Master’s degree in Decision Science, Data Science, Mathematics, Statistics, Computer Science, Operations Research, Engineering, Finance, or Economics

Tools

Tableau

Job description

Momentum Financial Services is a leading provider of financial services in North America. For 40 years, we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Through our retail network of over 400 locations, known as Moneymart, Insta Cheques and the Cheque Cashing store, we provide access to cash and related products to help our customers achieve their goals.

Our highly skilled workforce puts customers first in everything we do. We serve 2 million people annually with diverse and innovative financial products such as loans, cheque cashing, money transfer and prepaid cards. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions.

GENERAL FUNCTION

The Fraud Strategy Director will have responsibility to manage fraud strategies and analytics at Momentum with regard to assessing and mitigating different types of fraud-related risks for all our consumer lending products. This fraud leader will develop, lead and manage a fraud strategy team to adopt industry-leading solutions, develop and deploy fraud prevention strategies in a collaborative and cross-functional setting, track strategy performance, and continuously improve the process and key performance metrics. The role is also responsible for enhancing customer experience related to fraud prevention. The role requires strategic thinking, strong analytical skills, broad knowledge of fraud management, and attention to details. The incumbent will also be responsible to drive and deliver all fraud system capabilities, continually assessing the fraud threat environment and understanding industry best practices as well as driving underlying vendor negotiations on fraud tools and solutions.

DUTIES/RESPONSIBILITIES

• Own, design and manage all fraud prevention strategies across all products and channels that balance fraud control, sales growth and customer experience, especially origination/acquisition fraud detection and prevention
• Utilize robust analytics and data driven strategies to build and optimize fraud rules and strategies for digital and physical lending platforms
• Define vision and roadmap for successful implementation of fraud solutions, processes and risk policies and manage a team to carry out the roadmap
• Drive and deliver innovation in fraud management including all fraud system capabilities for all products
• Work closely with business partners to ensure fraud strategies are implemented accurately and completed on time
• Promote a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes
• Ability to manage vendor relationships, effectively negotiate and create partnerships with best practice fraud vendors that enable achievement of fraud roadmap / strategy
• Lead and manage a team with effective leadership, ability to hire and retain talented staff, ability to train and develop team in fraud expertise

EDUCATION

• Master’s degree in quantitative field such as Decision Science, Data Science, Mathematics, Statistics, Computer Science, Operations Research, Engineering, Finance, or Economics

EXPERIENCE

• 8+ years of experience in fraud risk management focusing on strategy, implementation and launching fraud prevention and detection solutions for Fintech, Banking, or other e-commerce
• Experience working at consumer lending companies in the U.S. is a plus
• Familiarity with 3rd-party Fraud prevention solutions, preferably within the financial services industry

SKILLS

• A seasoned fraud risk professional with 8+ years of Fraud Risk Management in Banking, Payments, or Fintech arena
• Extensive experience with payment products in Consumer or commercial lending
• Extensive experience in solving business problems leveraging data enhancement, visualization and analytics tools such as Tableau
• Understanding of Authentication, Technology & Emerging Digital capabilities
• Ability to solve advanced business problems and deal with a variety of options in complex situations
• Strong communication and interpersonal skills
• Extensive SQL programming skills, ability to work with and analyze data

We are committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the recruitment process, please let us know, and we will work with you to meet your needs.

Additional Information

All your information will be kept confidential according to EEO guidelines.

*Notice to Ontario Applicants –Momentum Financial Services Groupis committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process. If you are selected for an interview, please notifyMomentum Financial Services Group if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation,we will work with youto determine how to meet your needs.

Note to Internal Applicants: All internal applicants are required to notify current manager regarding interest in applying for this role.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Website

Place of residence city *

Place of residence province/state * Select...

Are you legally authorized to work in Canada? * Select...

What are your salary expectations? *

Are you comfortable working on-site 2-3 times a week? * Select...

Are you 18 years of age or older? * Select...

Would you be open to relocation? * Select...

Where did you initially hear about the job? * Select...

If you chose 'Referral from Company Employee' or 'Other', please specify here:

I represent and warrant that all the information provided is true and correct and that I have not withheld any information which would affect Money Mart’s decision to offer me employment. I authorize Money Mart to verify the information provided. * Select...

Employment and Verification Information:

• Money Mart will review all submissions, and interview the most qualified candidates based on their knowledge, skills, abilities, and other competencies.
• Candidates who do not meet the requirements, in the recruitment process, for employment will remain classified as applicants and may re-apply for any future job posting and shall receive equal consideration.
• Only successful applicants will be contacted.
• All resumes will be kept on file for a period of three months.
• Money Mart is committed to protecting the rights of individuals to privacy with regard to the processing of personal data.
• It is necessary for Money Mart to process personal data in the normal and proper conduct of business operations.
• Such processing will be conducted fairly and lawfully in accordance with Canada’s Federal Personal Information Protection and Electronic Documents Act including the ten principles set out in the National Canadian Standards Association: Model Code for the Protection of Personal Information.
• If there is a query regarding the accuracy of your personal data then your query will be dealt with fairly and impartially.
• Money Mart holds data on prospective, current and former candidates, as well as prospective, current and former staff
• This data is held securely in electronic and/or as a paper record.
• The processing of this data is subject to the rules laid down under Canada’s Federal Personal Information Protection and Electronic Documents Act.
• Personal data will only be used for the proper purposes of the employment business.
• The protection of your personal data will be governed by the provisions of Canada’s Federal Personal Information Protection and Electronic Documents Act. Access to your data will be restricted to those personnel to whom it is necessary for proper purposes.

Please be informed that your application to this job offer will trigger some processing of your personal data by the recruiting company, the data controller. Greenhouse, the data processor, has no control over such personal data processing. For more information on these personal data processing, please refer to the recruiting company’s privacy policy. * Select...