Director Financial Services

City of Vancouver; Vancouver; Hybrid; CAD 177,000 - 234,000; Full time

Job summary

An innovative and inclusive city is seeking a Director of Financial Services to lead a talented team in managing a $2.3 billion budget. This role involves overseeing critical financial processes, driving digital transformation, and ensuring compliance while fostering a culture of excellence. The ideal candidate will possess extensive financial leadership experience and a CPA designation, ready to shape the future of financial services in one of Canada’s most vibrant cities. Join a forward-thinking organization committed to sustainability and equity, where your contributions will make a meaningful impact.

Qualifications

• 15+ years of senior-level financial leadership experience.
• Proven track record in driving financial innovation and improvements.

Responsibilities

• Lead internal financial processes including accounts receivable and payable.
• Oversee public-facing Revenue Services for property taxes and utilities.
• Ensure secure financial controls and legislative compliance.

Skills

Team Leadership

Communication Skills

Relationship Building

Strategic Thinking

Process Thinking

Problem Solving

Financial Innovation

Education

CPA Designation

Undergraduate Degree in Business or Related Field

Tools

Financial Systems

Public Sector Accounting

Internal Controls

Job description

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Organization

Requisition ID: 43698

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents. Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

The City of Vancouver is seeking an experienced and sophisticated Director of Financial Services to lead a range of financial services that support an organization with a $2.3 billion annual budget. Reporting to the CFO, you’ll be responsible for a critical set of internal processes and customer-facing services, overseeing a talented and dedicated team of over 100 professionals, and driving digital/service transformations to ensure these processes and services are optimised. The City’s Financial Services team is a leader among Canadian municipalities and was recently recognized with the Canadian Award for Financial Reporting by the Government Finance Officers Association.

Your impact

As the City’s Director of Financial Services, you’ll:

• Lead a broad range of key internal financial processes, including accounts receivable, accounts payable, payroll, business unit accounting and financial reporting
• Lead the City’s public-facing Revenue Services function, responsible for the billing and collection of property taxes, the Empty Homes Tax and a range of City-provided utilities
• Identify opportunities to improve services for greater efficiencies and/or improved customer experiences, championing digital transformation and service excellence
• Inspire a large and diverse team, building relationships across the organization to drive best practices and financial innovation
• Oversee financial reporting, audits, and the development of corporate financial statements, with this financial information supporting important organisation-wide decision making
• Ensure secure, resilient financial controls are in place, and appropriate legislative compliance

You bring

Skills

As an experienced professional, you have demonstrated exceptional team leadership, communication, relationship-building skills, and your “growth mindset” means you’re always seeking to improve whatever you’re working on, and to grow professionally. You’re a strategic thinker, with a passion for leading change in a dynamic environment. At the same time you’re a strong process thinker and structured problem solver, with a track record in driving financial innovation. This is supported by:

• a CPA designation and at least an undergraduate degree in business or related field,
• at least 15 years of senior-level financial leadership in a complex organization, or an equivalent combination of experience and education, and
• Expertise in financial systems, public sector accounting, and internal controls.

This role presents an opportunity for the right person to make a meaningful impact on one of Canada’s most vibrant cities. We’re not looking for someone to just keep the lights on—we want a strategic partner to shape how we grow, evolve, and lead in the delivery of our financial services. If you are a collaborative and innovative financial leader with a passion for public service, we want to hear from you.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work a hybrid work week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department:

Finance & Supply Chain Mgmt (1150)

Affiliation:

Senior Exempt

Employment Type:

Regular Full Time

Salary Information:

Pay Grade RNG-141: $177,549 to $233,627 per annum. The salary offered to the successful candidate will consider a wide array of factors including but not limited to the individual’s skillset, level of experience applicable to the role they are being offered and internal equity considerations.

Application Close:

May 11, 2025

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

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In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.