Director, Enterprise Integration Services - OneRBC: CNB Integration

Royal Bank of Canada; Toronto; On-site; CAD 180,000 - 240,000; Full time

Job summary

Royal Bank of Canada (RBC) is seeking a Director, Enterprise Integration Services for the OneRBC CNB Integration program—a transformational initiative to integrate City National Bank into RBC’s operating model and to establish repeatable playbooks for future M&A activity.

You will architect cross-entity integration across identity, cloud, network, security, and workplace domains with a strong emphasis on governance, regulatory compliance, and enterprise standards.

Qualifications

• Undergraduate degree in Computer Science, Engineering, IT, or related field (or equivalent professional experience).
• 10-12+ years in technology integration, infrastructure, or security leadership roles.
• 5+ years in architect/senior technical leadership roles, leading complex, multi-disciplinary design efforts.
• Deep Microsoft expertise : Azure, Entra ID/Azure AD, Microsoft 365 (Exchange, SharePoint, Teams), hybrid identity, and federated access.
• Broad infrastructure & security experience : Network architecture, firewall design, cloud infrastructure, IAM, zero-trust principles, and compliance frameworks.
• Financial services regulatory knowledge : Understanding of Canadian/US banking compliance and operational models.
• SDLC fluency : Modern software development lifecycle, agile methodologies, CI/CD pipelines, and containerization.
• Strategic communication : Ability to translate technical concepts for C-suite audiences and influence senior leadership.

Responsibilities

• Develop end-to-end integration plans and solutions: Define and evolve technology integration for CNB across identity, cloud, network, security, and workplace domains.
• Synthesize requirements into phased roadmaps: Translate competing business/technical needs into actionable plans, balancing trade-offs (e.g., security vs. usability).
• Drive alignment with RBC standards: Partner with enterprise teams to ensure CNB solutions adhere to RBC frameworks while fostering innovation.
• Act as technical liaison: Bridge CNB leadership, RBC CIO, and enterprise teams to maintain alignment on priorities.
• Communicate complex decisions to executives: Present integration trade-offs and business cases in clear, non-technical terms.
• Facilitate cross-functional consensus: Lead design reviews and build trust to resolve conflicts among infrastructure, security, and operations teams.
• Lead proof-of-concept (PoC) initiatives: Validate integration assumptions before scaling.
• Define success criteria and baselines: Establish metrics to ensure solution Efficacy.
• Align with modern SDLC practices: Collaborate with development teams to integrate CI/CD pipelines and cloud-native patterns.
• Codify playbooks and reference architectures: Document CNB integration patterns for reuse in future acquisitions.
• Establish governance models: Create standards for technology discovery, risk mitigation, and deployment across M&A scenarios.
• Build and mentor integration talent: Develop RBC's M&A capability by identifying and grooming future leaders.
• Ensure sustainable operations: Define runbooks, escalation processes, and continuous improvement.
• Maintain regulatory compliance: Align solutions with financial services regulations and audit standards.
• Monitor and optimize post-deployment: Drive enhancements using user feedback, metrics, and lessons learned.

Skills

Microsoft Azure

Entra ID/Azure AD

Microsoft 365 (Exchange/SharePoint/TEA

Hybrid identity

Federated access

Cloud infrastructure

Network architecture

Security posture alignment

CI/CD pipelines

Containerization

Strategic communication

Education

Bachelor's degree in Computer Science, Engineering, IT, or related field

Job description

Job Description

What is the opportunity?

Join RBC's US CIO Technology Strategy and Architecture team as Director, Enterprise Integration Services for the OneRBC: CNB Integration program-a transformational, multi-year initiative that will reshape how RBC operates post-acquisition. In this strategic role, you'll architect and drive the technology integration of City National Bank into RBC's operating model, designing solutions that enable seamless cross-entity operations while establishing repeatable playbooks for future M&A activities.

This is a career-defining opportunity where you'll partner with RBC and CNB enterprise leadership to synthesize complex requirements into cohesive technology strategies spanning identity & access management, cloud infrastructure, network architecture, security posture alignment, and modern workplace modernization. You'll own the validation and de-risking of integration decisions through proof-of-concept initiatives, ensuring solutions deliver tangible business outcomes while maintaining enterprise standards and regulatory compliance.

Beyond CNB, you'll build RBC's M&A integration capability-establishing integration playbooks, standards, and governance models that position RBC to confidently and efficiently integrate future acquisitions. If you're a strategic thinker with deep Microsoft and infrastructure expertise, comfort with constructive challenge, and passion for building organization-scale solutions, this role offers the scope and impact to make a lasting difference at an enterprise scale.

What will you do?

Strategic Integration Design & Delivery

• Develop end-to-end integration plans and solutions: Define and evolve technology integration for CNB across identity, cloud, network, security, and workplace domains.
• Synthesize requirements into phased roadmaps: Translate competing business/technical needs into actionable plans, balancing trade-offs (e.g., security vs. usability).
• Drive alignment with RBC standards: Partner with enterprise teams to ensure CNB solutions adhere to RBC frameworks while fostering innovation.

Stakeholder Leadership & Alignment

• Act as technical liaison: Bridge CNB leadership, RBC CIO, and enterprise teams to maintain alignment on priorities.
• Communicate complex decisions to executives: Present integration trade-offs and business cases in clear, non-technical terms.
• Facilitate cross-functional consensus: Lead design reviews and build trust to resolve conflicts among infrastructure, security, and operations teams.

Solution Validation & De-Risking

• Lead proof-of-concept (PoC) initiatives: Validate integration assumptions (e.g., identity federation, network testing) before scaling.
• Define success criteria and baselines: Establish metrics to ensure solution efficacy.
• Align with modern SDLC practices: Collaborate with development teams to integrate CI/CD pipelines and cloud-native patterns.

M&A Integration Capability Building

• Codify playbooks and reference architectures: Document CNB integration patterns for reuse in future acquisitions.
• Establish governance models: Create standards for technology discovery, risk mitigation, and deployment across M&A scenarios.
• Build and mentor integration talent: Develop RBC's M&A capability by identifying and grooming future leaders.

Operational Readiness & Governance

• Ensure sustainable operations: Partner with support teams to define runbooks, escalation processes, and continuous improvement.
• Maintain regulatory compliance: Align solutions with financial services regulations and audit standards (e.g., cross-border requirements).
• Monitor and optimize post-deployment: Drive enhancements using user feedback, metrics, and lessons learned.

What do you need to succeed?

Must have:

• Undergraduate degree in Computer Science, Engineering, IT, or related field (or equivalent professional experience).
• 10-12+ years in technology integration, infrastructure, or security leadership roles.
• 5+ years in architect/senior technical leadership roles, leading complex, multi-disciplinary design efforts.
• Deep Microsoft expertise : Azure, Entra ID/Azure AD, Microsoft 365 (Exchange, SharePoint, Teams), hybrid identity, and federated access.
• Broad infrastructure & security experience : Network architecture, firewall design, cloud infrastructure, IAM, zero-trust principles, and compliance frameworks.
• Financial services regulatory knowledge : Understanding of Canadian/US banking compliance and operational models.
• SDLC fluency : Modern software development lifecycle, agile methodologies, CI/CD pipelines, and containerization.
• Strategic communication : Ability to translate technical concepts for C-suite audiences and influence senior leadership.

Nice to have:

• Familiarity with RBC's technology landscape, architecture frameworks, and governance models.
• Prior involvement in technology integration during mergers/acquisitions.
• Multi-tenant architecture: Experience designing solutions for complex, federated organizational structures.
• Proven ability to o