Director, Emerging Payments

Royal Bank of Canada>; Toronto; On-site; CAD 99,000 - 117,000; Full time

Job summary

The Pod Group is seeking an Executive Director for a not-for-profit organization in Ontario. The role focuses on strategic leadership, financial stewardship, and service delivery for vulnerable populations.

You will advance the mission, manage risk, and lead staff in alignment with the board's directions. Ideal candidates bring 5+ years in senior nonprofit leadership, strong governance expertise, and a commitment to equity, diversity, and inclusion.

Qualifications

• Bachelor’s Degree and/or Master’s Degree in Social Work, Business, or related field.
• Minimum of five (5) years of leadership experience in managing a community-based organization.
• Experience in managing and supporting a 24/7 support operation would be an asset.
• Proven track record at senior management level in administration with respect to human resources, organizational management and financial management in the not-for-profit or public sector.

Responsibilities

• Provide strategic leadership and work with the Board to implement the strategic plan.
• Oversee the organization’s finances, fundraising plans, and risk management.
• Develop and maintain relationships with government, funders, partners and unions.
• Lead operations, service delivery, staff development, and organizational policy implementation.

Skills

Strategic leadership

Financial management

Fundraising

Risk management

Stakeholder engagement

People management

Education

Bachelor’s Degree

Master’s Degree

Job description

Our client is a not-for-profit organization dedicated to empowering women and their children fleeing domestic violence, as well as families experiencing homelessness, by providing a short-term emergency shelter and support services that help them build safe, stable, and fulfilling lives.

Are you passionate about helping people thrive?

The Pod Group is partnering with this organization in the search for a progressive, feminist, and compassionate Executive Director who will ensure the organization’s operations are aligned with the mission, vision, and strategic plan.

The Executive Director will lead the organization in the accomplishment of strategic objectives aligned with organizational priorities and the overall integration of services.

The ideal candidate demonstrates passion combined with strong functional and operational expertise in managing community-based organizations. They will bring a high level of enthusiasm, determination, and perseverance in elevating this organization in the community by proactively managing risk, fulfilling the strategic plan, and ultimately leading management and staff in providing services to the clients they serve.

This is a rewarding opportunity to be part of a dedicated team making a real difference in the lives of vulnerable people. If you are a compassionate, motivated, and client-focused professional looking for purpose-driven work, we want to hear from you.

The role of the Executive Director encompasses the following:

Strategic Leadership:

• Strong leadership presence with the ability to lead, drive change, and influence people to ensure we exceed the expectations of all stakeholders, aligned with the vision of the organization.
• Lead in Strategic Planning and fostering ownership and buy-in from all internal and external stakeholders, under the direction of the Board.
• Develop staff, finances, and physical resources to implement policies and programs to ensure best practices and delivery of quality services to clients in support.

Financial and Risk Management:

• Actively work to ensure the financial health of the organization through fundraising proposals, grants, plans, events, and the management of partnerships with funders.
• Administer the funds of the agency in accordance with the Board-approved budget, ensuring all funder requirements are achieved with the highest level of integrity.
• Promote and adhere to a disciplined approach in management and mitigate health, safety and risk across the organization.

Stakeholder Engagement:

• Motivate, inspire, and build an innovative, agile, and responsive team that is focused on supporting clients.
• Develop cooperative working relationships with all stakeholders, including employees, Government, Funders, Community Partners and the Union.
• Embrace, motivate, and manage all employees in building a cohesive team while establishing a client-focused culture of performance and accountability.
• Develop and maintain a high level of engagement in the community through collaboration, engagement, and partnerships.

Operations:

• Drive innovation and growth in operations while ensuring access and supports for all clients as required.
• Develop, as needed, and implement appropriate service standards and best practices.
• Act as a spokesperson for the organization, network with other agencies, and maintain professional affiliation.
• Conduct research, evaluation, and program planning to promote full utilization of resources, while maximizing capacity and minimizing waitlists.
• Lead the health, safety, and wellness of all staff, volunteers, and students.
• Develop, direct, and implement policies in the administration of the organization.Perform other related activities as assigned.
• Bachelor’s Degree and/or Master’s Degree in Social Work, Business, or related field.
• Minimum of five (5) years of leadership experience in managing a community-based organization with knowledge of serving vulnerable and marginalized populations.
• Experience in managing and supporting a 24/7 support operation would be an asset.
• Proven track record at senior management level in administration with respect to human resources, organizational management and financial management in the not-for-profit or public sector.
• Proven ability to work effectively in a unionized environment.
• Commitment to fostering a positive work and service delivery environment that is inclusive and reflective of the diversity in the community.
• Strong knowledge of financial management and budgeting experience of a multi-funded budget.
• Demonstrate ability to manage key relationships, including staff, funders, and collaborative initiatives with community partners.
• Skills in program planning and design, program evaluation, risk management, and quality improvement.
• Thorough knowledge of legislation and standards relevant to the organization's mandate.
• Problem solver, with a keen sense of understanding the big picture.

OUR COMMITMENT TO EDIB

The success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their roles in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging.

OUR PARTNERSHIP - THE POD GROUP

The Pod Group (PG) connects candidates with amazing career opportunities in Ontario! We collaborate extensively with not-for-profit and community-based organizations, including health, social services, developmental, housing, mental health, and community health care.

We promote a unique candidate experience that integrates equity, diversity, inclusion and belonging in our engagement with candidates. Our recruitment strategy focuses on learning more about your career goals and aligning your passion with mission-driven work.

We thank you for your interest in applying!

Salary: $99,300 to $117,100 CAD Annually