Director, Cloud Operations - Perm in Toronto

Quarry Consulting; Canada; Hybrid; CAD 120,000 - 160,000; Full time

Job summary

A leading consulting firm in Canada seeks a Director of Cloud Operations to oversee Azure Cloud Operations. This hybrid role demands extensive experience in cloud operations, strong leadership capabilities, and a successful track record in Azure environments. You will be responsible for shaping operational strategies within a SaaS setting, with opportunities for hands-on involvement and technical guidance.

Qualifications

• 10+ years in Cloud/Platform operations with 5+ years leading operations teams in Azure.
• Demonstrated ownership of Azure operations across various services.
• Pragmatic change/incident practices necessary for improving MTTR.

Responsibilities

• Oversee and elevate Azure Cloud Operations.
• Shape operational strategy within a SaaS environment.
• Engage in hands-on tasks as needed to support the team.

Skills

Cloud operations management

Azure expertise

Process improvement

Team leadership

Infrastructure as Code (Terraform/Bicep)

Job description

Director, Cloud Operations - Perm in Toronto

Quarry Consulting is excited to partner with an established, industry-leading client in the search for a Director of Cloud Operations to oversee and elevate their Azure Cloud Operations within a dynamic SaaS environment.

This is a permanent, hybrid role based in Toronto, offering the opportunity to shape the operational strategy of a forward-thinking organization that values innovation, collaboration, and technical excellence.

Candidate Qualifications

• 10+ years in Cloud/Platform operations with 5+ years leading operations teams in Azure.
• Demonstrated ownership of Azure operations across AKS/App Service, networking (vWAN/hub-spoke, App Gateway/Front Door, Private Link), identity (Entra ID/PIM/Key Vault), data services, and observability.
• Expertise in shaping and driving a vision and roadmap for the Cloud Operations team to include enhancing operational capabilities, process and security governance and aligning them with our long‑term strategic goals.
• The role is leadership-focused, dedicated to operational leadership, process improvement and governance, and people management.
• Technical expertise is essential, and you should be comfortable engaging in hands‑on tasks as needed and support the team with clear technical guidance.
• Strong IaC literacy (Terraform/Bicep) and automation mindset; proven record reducing toil via runbooks and pipelines.
• Pragmatic change/incident practices are required to improving MTTR, reducing change failure rate, and raising provisioning SLAs.
• Banking/financial‑services experience is an asset.

Job Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Information Technology
• Industries: Business Consulting and Services, IT Services and IT Consulting

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