Director, CLM Enterprise Service

McKesson’s Corporate; Mississauga; On-site; CAD 127,000 - 169,000; Full time

Job summary

McKesson Canada is seeking a Director of Enterprise Contract Lifecycle Management to lead the delivery, optimization, and evolution of our CLM capabilities. You will oversee contract creation, digitization, storage, and integration across the organization while partnering with Legal, Procurement, Finance, IT, and business teams to drive efficiency and compliance.

You will manage the CLM roadmap, metadata standards, and data quality, supervise vendor relationships, and lead adoption, change

Qualifications

• Experience leading CLM programs or related business process transformations.
• Strong understanding of contract data models, governance and repositories.
• Proven ability to lead cross-functional teams and influence stakeholders across functions.

Responsibilities

• Lead CLM roadmap execution and platform enhancements.
• Manage end-to-end CLM processes including intake, authoring, approvals, and digitization.
• Partner with Legal, Finance, Procurement, IT to identify requirements and deliver CLM improvements.
• Establish standards for metadata, data quality, and document digitization.
• Oversee integrations with ERP, CRM, sourcing, legal, and analytics systems.
• Monitor metrics and adoption to drive continuous improvement.
• Lead vendor management and project delivery with partners.

Skills

CLM experience

Stakeholder mgmt

Agile delivery

Data governance

Education

Bachelor's in IS/CS/Business

Master's preferred

Tools

Conga CLM

Icertis

SAP

Salesforce

DocuSign

Pramata

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Director, Enterprise CLM Summary

McKesson is seeking a Director of Enterprise Contract Lifecycle Management (CLM) to lead the delivery, optimization, and ongoing evolution of our enterprise CLM capabilities. This role will oversee how contracts are created, managed, digitized, stored, and integrated across the organization while partnering with business stakeholders to improve efficiency, compliance, and transparency across the contract lifecycle. The Director will work closely with Legal, Procurement, Finance, IT, and business teams to drive adoption, enhance CLM processes, and deliver scalable solutions that support enterprise objectives.

Key Responsibilities

• Lead the execution and continuous improvement of McKesson's CLM roadmap and platform capabilities.
• Manage end-to-end CLM processes, including contract intake, authoring, approvals, digitization, obligation management, and repository administration.
• Partner with Legal, Finance, Procurement, IT, and business stakeholders to identify requirements and deliver CLM enhancements.
• Establish and maintain standards for contract metadata, document digitization, and data quality.
• Support CLM platform enhancements and integrations with ERP, CRM, sourcing, legal, and analytics systems.
• Monitor operational metrics, service performance, and user adoption to drive continuous improvement.
• Manage vendor relationships, program deliverables, and resource planning activities.
• Ensure adherence to governance, security, compliance, and records management requirements.
• Lead user adoption initiatives, change management efforts, and training programs.
• Conduct post-implementation reviews and identify opportunities for workflow optimization.
• Drive implementation of AI-enabled CLM capabilities, including metadata extraction, contract summarization, clause classification, and risk identification.
• Partner with enterprise technology and AI teams to evaluate and deploy solutions that enhance contract management processes.

Minimum Requirements

Degree or equivalent experience. Typically requires 12+ years of professional experience and 4+ years of management experience. Critical Skills Experience leading CLM programs, contract management technology implementations, or related business process transformation initiatives. Strong understanding of CLM platforms, contract repositories, workflow automation, integrations, and contract data models. Proven ability to lead cross-functional teams and influence stakeholders across multiple business functions. Excellent communication, stakeholder management, and problem-solving skills. Experience operating in large, matrixed organizations. Familiarity with Agile and Waterfall delivery methodologies. Strong analytical skills with the ability to translate business needs into scalable solutions. Experience leveraging AI capabilities within contract management, legal operations, or enterprise workflow platforms. Education / Certifications / Skills & Experience Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field. Master's degree preferred. 8+ years of professional experience, including experience supporting CLM platforms, contract management technology, legal operations, or enterprise SaaS implementations. Proven experience delivering CLM or related enterprise technology solutions (e.g., Conga CLM, Icertis, SAP, Salesforce, DocuSign, Pramata). Experience leading cross-functional projects and business process improvement initiatives. Strong understanding of contract management processes, governance practices, and enterprise system integrations. Experience managing third-party vendors and implementation partners. Preferred certifications in CLM, project management, or related disciplines. Familiarity with AI technologies supporting document intelligence, OCR, workflow automation, or natural language processing. Experience delivering AI-enabled contract digitization, classification, or analytics capabilities. Preferred Skills & Experience Experience with enterprise CLM platforms such as Conga, Icertis, Pramata, or similar solutions. Knowledge of contract digitization, metadata management, and repository governance. Experience within healthcare, pharmaceutical, distribution, or highly regulated industries. Experience supporting integrations across ERP, CRM, procurement, legal, and analytics platforms. Understanding of data governance, security, compliance, and records retention requirements. PMP or related project/program management certification preferred. Familiarity with responsible AI principles, model governance, and data quality practices. Experience partnering with enterprise AI and data teams to deploy scalable business solutions.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position $126,900 - $169,200

For more information regarding benefits at McKesson, please click here.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category.

For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities.

If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail].

Resumes or CVs submitted to this email box will not be accepted.

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.