Director, Clinical Support

Alberta Health Services; Edmonton; Hybrid; CAD 72,000 - 126,000; Full time

Job summary

Assisted Living Alberta (ALA) invites applications for Director, Clinical Support to oversee the clinical delivery and programs across the province. You will lead centralized education, staff development, workforce readiness, organizational readiness, practice implementation, clinical placements, change adoption, and program support.

Reporting to the Executive Director, you will partner with operational and program leaders to drive system-wide improvements, build provincial frameworks, and

Qualifications

• Master’s degree in a health profession, health administration, education, business administration, organizational development, or related field.
• A minimum of five (5) years’ progressive leadership experience in healthcare, education, or related fields.
• Experience overseeing centralized support functions and large-scale initiatives.
• Strong knowledge of Alberta's continuing care and community-based care systems.

Responsibilities

• Lead centralized education and staff development, workforce development, organizational readiness, practice implementation, clinical placements, change adoption, and program support services.
• Develop provincial frameworks and drive continuous improvement across the portfolio.
• Partner with operational and program leaders to solve challenges, drive innovation, and build scalable solutions.

Skills

Leadership

Communication

Stakeholder engagement

Change management

Strategic planning

Education

Master’s degree

Job description

Assisted Living Alberta (ALA) has an exciting opportunity for a dedicated healthcare leader passionate about building workforce capability and driving system-wide impact.We are seeking a Director, Clinical Support to lead a provincial portfolio that enables frontline teams to deliver exceptional care and services every day. Clinical support is focused on centralized education and staff development, workforce development, organizational readiness, practice implementation, clinical placements, change adoption and program support.This is an opportunity to shape how education, workforce development, organizational readiness, implementation, and program support are delivered across the province. Reporting to the Executive Director, Business and Clinical Support, you will lead a diverse team responsible for advancing workforce readiness, supporting implementation of strategic initiatives, strengthening practice adoption, and ensuring teams have the tools, knowledge, and support needed to succeed. You will play a pivotal role in developing provincial frameworks, driving continuous improvement, and creating sustainable systems that enhance service delivery and organizational performance.This role is ideal for a collaborative, forward-thinking leader who thrives in complex environments and is energized by transformation. You will partner with operational and program leaders across the organization to solve challenges, advance innovation, and build solutions that improve outcomes for staff, teams, and the people we serve.This position may be hybrid and located anywhere in Alberta.

Description:

The Director, Clinical Support, oversees the clinical and program support functions and programs within the Clinical Delivery and Operations portfolio.The Director leads the overall management and leadership of centralized education and staff development, workforce development, organizational readiness, practice implementation, clinical placements, change adoption, and program support services. The Director, Clinical Support plays a key role in identifying and advancing system-wide improvement initiatives across the portfolio that strengthens workforce capability and support effective provincial program delivery.The position provides operational guidance and continuous improvement leadership, ensuring that clinical and program support services establish and maintain the systems, processes, resources, and support required for successful implementation and delivery of provincial programs. The Director works collaboratively with operational and program leaders to ensure frontline teams are equipped with the knowledge, skills, tools, and support required to achieve organizational objectives and deliver safe, effective, and sustainable care and services across Assisted Living Alberta.

• Transition Company: Assisted Living Alberta
• Classification: Director
• Union: Exempt
• Unit and Program: Business & Clinical Support
• Location Details: Eligible to work hybrid (on/off site) within Alberta
• Employee Class: Regular Full Time
• FTE: 1.00
• Posting End Date: 21-OCT-2026
• Date Available: 31-OCT-2026
• Length of Shift in weeks: 10
• Shifts per cycle: 50
• Shift Pattern: Days, On Call
• Days Off: Saturday/Sunday
• Minimum Salary: $52.03
• Maximum Salary: $91.52
• Vehicle Requirement: Driver's License, Vehicle Required

• Transition Company: Assisted Living Alberta
• Classification: Director
• Union: Exempt
• Unit and Program: Business & Clinical Support
• Primary Location: Seventh Street Plaza
• Location Details: Eligible to work hybrid (on/off site) within Alberta
• Negotiable Location: Provincial
• Employee Class: Regular Full Time
• FTE: 1.00
• Posting End Date: 21-OCT-2026
• Date Available: 31-OCT-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 10
• Shifts per Cycle: 50
• Shift Pattern: Days, On Call
• Days Off: Saturday/Sunday
• Minimum Salary: $52.03
• Maximum Salary: $91.52
• Vehicle Requirement: Driver's License, Vehicle Required

Required Qualifications:

Master’s degree in a health profession, health administration, education, business administration, organizational development, or related field. A minimum of five (5) years’ progressive leadership experience in healthcare, clinical service delivery, education, workforce development, organizational support services or business operations, including experience managing diverse teams and complex service portfolios.

Additional Required Qualifications:

Demonstrated experience overseeing centralized support functions and leading large-scale organizational, education, implementation, or workforce development initiatives.Strong knowledge of Alberta's continuing care and community-based care systems, including provincial regulations, policies, and best practices.Proven ability to lead system-wide improvement initiatives and manage complex multi-partner environments while achieving measurable outcomes.Demonstrated experience supporting provincial program implementation, organizational readiness, workforce capability development, and change management initiatives.Exceptional communication, relationship-building, change management, negotiation, and stakeholder engagement skills.A commitment to person-centered care, ethical leadership, and professional integrity.

Preferred Qualifications:

Experience in adult education, workforce development, organizational development, implementation science/change management. Knowledge of competency frameworks, readiness assessment methodologies, and learning systems. Familiar with integrated care delivery models and provincial program operations. Experience supporting multi-site or province-wide service delivery environment.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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