Director, Clinical Product & Technology

LunaJoy Health; Canada; Remote; CAD 120,000 - 180,000; Full time

Job summary

LunaJoy Health is seeking a Director of Clinical Product & Technology to lead the development of innovative clinical platforms. This role combines technical expertise with strategic planning to enhance mental health services for women, driving the integration of core systems like EHR and patient engagement tools. A commitment to creating impactful mental health solutions in a flexible, remote environment is essential.

Benefits

Flexible schedules

Professional development opportunities

Performance-based bonuses

Qualifications

• 7+ years in healthtech product management or clinical systems implementation.
• Experience with EHR, RCM, and patient engagement technologies.
• Knowledge of HIPAA compliance and healthcare workflows.

Responsibilities

• Lead architectural design and implementation of clinical platforms.
• Collaborate with teams to define success metrics and technology integration plans.
• Document current systems and develop actionable plans for product development.

Skills

Communication

Project Management

Technical Leadership

EHR Familiarity

RCM Knowledge

Education

Bachelor's degree in Engineering, Computer Science or equivalent

Tools

SQL

Data Analysis Tools

Data Visualization Tools

Job description

Join to apply for the Director, Clinical Product & Technology role at LunaJoy Health

Join to apply for the Director, Clinical Product & Technology role at LunaJoy Health

Job Title: Director, Clinical Product & Technology

Department: Product

Reports to: COO

About LunaJoy

LunaJoy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S.

Job Overview

The Director, Clinical Product & Technology will lead the architectural design, implementation, and strategic integration of LunaJoy’s clinical platforms, including our EHR, RCM, scheduler, and patient engagement systems. This role requires both a deep technical background and a strong understanding of clinical workflows, with a focus on building scalable, interoperable, and user-centered solutions for both patients and clinicians

Key Responsibilities

Clinical Product Development:

• Architect and build the software infrastructure for LunaJoy’s patient and clinician-facing platforms, including reasoning engines for care delivery.
• Lead the implementation and optimization of core systems: EHR, Revenue Cycle Management (RCM), scheduling, and CRM/patient engagement tools (e.g., GoHighLevel, Amazon Connect).
• Ensure all platforms and tools are fully integrated, secure, and aligned with LunaJoy’s clinical and operational workflows.
• Define and drive a cohesive technical roadmap that supports LunaJoy’s strategic goals and growth.
  
  

Strategic Planning & Stakeholder Engagement

• Collaborate cross-functionally with clinical, operations, and leadership teams to understand current workflows and future needs.
• Translate clinical and business requirements into scalable technical solutions.
• Define success metrics, milestones, and implementation plans for technology integration and rollout.
  
  

Knowledge Transfer & Onboarding

• Dedicate the first 10 hours to learning and documenting LunaJoy’s current systems, workflows, and pain points.
• Develop a comprehensive scope of work, project timeline, and actionable launch plan to guide product development and integration.
  
  

Qualifications

• Proven experience (7+ years) in healthtech product management, software architecture, or clinical systems implementation.
• Deep familiarity with EHR, RCM, CRM, and patient engagement technologies.
• Strong understanding of HIPAA compliance, healthcare workflows, and digital health trends.
• Excellent communication and project management skills with the ability to lead cross-functional teams.
• Experience working in a startup or high-growth environment is a plus.
  
  

Nice To Haves

• Bachelor’s degree in Engineering, Computer Science or equivalent practical experience.
• Experience in writing code in one or more programming languages.
• Experience with technical project management, stakeholder management, professional services or technical consulting.
• Experience with SQL, Data Analysis, Data Visualization and ETL Tools.
  
  

Why LunaJoy?

• Mission-Driven Purpose: Be a part of an organization dedicated to improving access to mental health care, empowering individuals, and creating positive, lasting change in our communities.
• Flexibility & Work-Life Balance: We offer flexible schedules and remote work options, allowing you to create a work environment that suits your lifestyle. Whether full-time or part-time, you can maintain balance while making an impact.
• Collaborative & Inclusive Culture: Join a community of diverse talent who share your passion for making a difference. We foster a culture of collaboration, growth, and mutual support to help you thrive in your role.
• Rewarding Compensation: We recognize the value of your work with fair pay, bonuses, and opportunities for advancement as we continue to expand our reach and impact in the mental health space.
  
  

Benefits

• Access to educational resources and professional development opportunities.
• Supportive community of like-minded professionals.
• Performance-based bonuses and additional perks.
  
  

Inclusion Statement

At LunaJoy, we are committed to fostering a diverse, inclusive, and equitable workplace where all team members feel valued and respected. We believe that diversity of backgrounds, experiences, and perspectives strengthens our ability to support women’s mental health. We encourage individuals from all backgrounds, including those from historically underrepresented groups, to apply and join us in creating a positive impact in our communities. Everyone is welcome at Luna Joy, and we are dedicated to building a work environment where you can thrive and bring your whole self to work.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Mental Health Care

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