Director, CLAO Data Management and Reporting Services(12 Month Contract)

RBC; Toronto; On-site; CAD 110,000 - 160,000; Full time

Job summary

RBC in Toronto is seeking an interim Director, CLAO Data Management and Reporting Services for 12 months to lead a team of data and reporting professionals and drive data-driven decision making.

You will establish data governance, deliver accurate dashboards, and empower stakeholders with self-service analytics through tools like Power BI or Tableau, while ensuring data quality and regulatory compliance.

Qualifications

• 10+ years of experience in financial institutions with banking operations and regulations.
• Expertise in collecting, organizing, and analyzing large datasets.
• Advanced skills in Tableau or similar BI tools for dashboards and reports.
• Strong data visualization and storytelling to engage stakeholders.
• Proven ability to collaborate with stakeholders and train users on BI tools.
• Excellent communication and project management to deliver on time and budget.

Responsibilities

• Lead data management and reporting strategy for CLAO data services.
• Deliver accurate reporting and dashboards; enable self-service analytics.
• Ensure data quality, governance, and security; comply with regulatory requirements.
• Partner with IT to resolve data source issues and improve data feeds.
• Provide tools and training for stakeholders to drive data-driven decision making.

Skills

10+ Years Banking

Data Management & Analysis

Tableau

Data Visualization & Storytelling

Stakeholder Collaboration & Training

Communication & Project Management

Tools

Tableau

Job description

Job Description

What is the opportunity?

Join the Chief Legal and Administrative Officer ("CLAO") Shared Services team as an interim basis (12 months) as a Director, CLAO Data Management and Reporting Services and play a key role in driving business success through data-driven decision making. As a seasoned professional with a passion for data management and analytics, you will lead a team of data and reporting professionals and spearhead the development and implementation of data management and reporting strategies that enable informed decision-making.

What will you do?

The Director, CLAO Data Management and Reporting Services, is responsible for delivering accurate and timely reporting, empowering users with data tools and training, and overseeing data quality, governance, and security. This role collaborates with stakeholders to support informed decision-making across and ensures compliance with regulatory data management requirements.

• Data Governance & Standards: Establish frameworks, maintain data dictionaries, and enforce business rules for accuracy and consistency.
• Accurate Reporting & Visualization: Develop and deliver clear reports/dashboards and intuitive visualizations to support CLAO stakeholders in making informed decisions.
• User Empowerment: Provide tools, training, and BI tool access (e.g., Power BI, Tableau) for self-service analytics.
• Dashboard Development: Build and maintain dashboards/scorecards for the CLAO OC, CLAO Project Management Office, Operational Risk, and Law Group.
• IT Collaboration: Partner with IT to resolve source system issues and enhance data feeds.

What do you need to succeed?

Required Skills

• 10+ Years in Financial Institutions: Proven track record with deep expertise in banking operations, regulations, and industry standards.

• Data Management & Analysis: Expertise in collecting, organizing, and analyzing large datasets to drive informed business decisions.

• Advanced Tool Proficiency: Expert-level skills in Tableau or similar tools, with ability to design and deploy complex, interactive dashboards and reports.

• Data Visualization & Storytelling: Ability to create intuitive visualizations and craft compelling narratives to engage stakeholders and drive outcomes.

• Stakeholder Collaboration & Training: Strong partnership skills to understand reporting needs and provide training on BI tools.

• Communication & Project Management: Excellent interpersonal skills and experience delivering projects on time, within budget, and to quality standards.

Suggested Skills

• Change Management: Ability to lead change initiatives, engage stakeholders, and ensure support for organizational transitions.
• People Management: Experience as a people manager and in developing others’ skills and fostering a positive, inclusive team culture.
• IT Service Management: Familiarity with IT service management frameworks to design and implement services aligned with business need

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work and to be immersed in new technologies being leveraged by RBC

Job Skills

Analytics, Big Data Management, Budgeting, Business Case Design, Business Intelligence Tools, Business Performance Management, Business Statistics, Change Leadership, Critical Thinking, Data Governance, Data Tools, Knowledge Organization, Operational Requirements, Performance Management (PM), Tableau (Software), Tableau Dashboard Development

Additional Job Details

Address

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City

Toronto

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type

Contract (Fixed Term)

Pay Type

Salaried

Posted Date

2026-09-21

Application Deadline

2026-10-05

Note** :**

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.