Director, CFO Operational Risk

RBC; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

RBC seeks a Director of Operational Risk in Toronto to oversee key risk management programs and ensure adherence to policies and controls. The role involves leading risk assessment processes, managing team efficiencies, and collaborating with senior leadership to enhance operational risk resilience.

Qualifications

• 7+ years experience with Corporate Treasury/Capital Management.
• Experience in Operational Risk Management.
• Experience as either an Internal or External Auditor.
• Strong written and verbal communication skills.

Responsibilities

• Lead and manage aspects of the CFO Operational Risk Management Program.
• Implement oversight to ensure adherence to policies and standards.
• Develop and execute reporting for the operational risk profile.

Skills

Decision Making

Financial Risk Management (FRM)

Information Security Management

Operational Delivery

Risk Management

Security Management

Strategic Thinking

Education

CPA Designation

Job description

Job Summary

Job Description

What is the opportunity?

The CFO Controls Office adds value by overseeing several key risk management programs including the Operational Risk Management Program, the Culture and Conduct Risk Program, the SOX Compliance Program, the Regulatory Compliance Management (RCM) Program and the GL Governance Program. On behalf of the CFO Group, the team is responsible for the design and execution of the programs it oversees. It supports the CFO Group’s objectives by bringing a systematic, disciplined, strategic approach to evaluating and improving the effectiveness of risk management, controls and governance processes which impact the CFO Group and, in the case of SOX and GL Governance, all of RBC.

The Director, Operational Risk, reporting to the Senior Director, will lead and manage assigned aspects of the CFO Operational Risk Management Program, including the identification and implementation of efficiencies, leveraging best practices from other RBC Functions etc. The Incumbent will also lead and participate in other control/risk-related projects, as necessary

What you will do?

Operational Risk and Control Governance:

• Implement appropriate oversight to ensure that policies and standards are being adhered to and exceptions are highlighted to the Senior Director and as needed, more senior members of the CFO Leadership team.
• Develop resources and maintain control framework elements for CFO Group and oversee their application to the risk profile.
• Assess the adequacy and strength of controls, analyze the risk reward trade-off and recommend management action to ensure a stable risk profile within risk appetite
• Provide management oversight, analysis, and monitoring of all control environment information pertaining to CFO Group.
• Develop and execute reporting for the operational risk profile, identifying existing and emerging areas of risk, implications for operational risk appetite, the ability of the risk management and control infrastructure to support ongoing business activities etc.
• As applicable:
  • On behalf of the CFO and the SVP Enterprise Controller, coordinate the timely execution of the Quarterly Assurance Review (QAR) Process, ensuring that all requirements of the related SOX control are effectively executed.

Program Implementation:

• Lead the planning and execution of defined operational risk assessment and measurement processes in CFO Group, including (but not limited to) risk and control assessments, operational resiliency and other scenario analysis, risk appetite articulation, key risk indicator monitoring, and initiative portfolio risk monitoring as required
• Identify and implement efficiencies and reduce duplication in the program by leveraging available information sources across RBC
• Responsible for leading the team in designing and implementing the function-specific processes and standards to operationalize the enterprise programs within the CFO Group as required
• Plan and manage the program, and maintain documentation on program execution and outcomes, to meet regulatory requirements as well as Operational Risk maturity requirements and timelines

Relationship Management

• Collaborate with partners from within the CFO Controls Office and from across CFO and working with GRM Operational Risk and other Functional 1B teams, identify and evaluate relevant operational risks and controls
• Work with GRM Operational Risk and other Operational Risk groups to further the operational risk body of knowledge in RBC, share and leverage best practices and contribute to continued evolution of the programs
• Provide timely, cost effective and innovative solutions to help improve processes, controls, policies and procedures
• Advise CFO Senior Leadership on significant or pervasive control deficiencies or key risk indicators. Identify root causes, assess the implications and recommend and track corrective actions

Reporting

• In collaboration with other CFO Controls Office teams, design and execute an effective reporting and communication program for CFO Operational Risk which identifies risks, control deficiencies, roadblocks, status of remediation, areas for improvement, emerging trends both within RBC and across the industry etc. while meeting the requirements of the RBC Operational Risk Management Program. Reporting is provided to CFO OC and other senior executives for CFO Group to ensure appropriate actions are being taken.

What you need to succeed?

Must Have

• CPA Designation
• 7+ years experience with Corporate Treasury/Capital Management
• Experience in Operational Risk Management
• Experience as either an Internal or External Auditor
• Strong written and verbal communication skills
• Works Collaboratively
• Builds Influence
• Develops Self and Others
• Embraces and Drives Change
• Make Work Simpler, Faster
• Strategic, enterprise orientation

Job Skills

Decision Making, Financial Risk Management (FRM), Information Security Management, Operational Delivery, Risk Management, Security Management, Strategic Thinking

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

OFFICE OF THE CFO

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-06

Application Deadline:

2025-06-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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