Director - Business Development

Appcast Inc; Fredericton; Remote; CAD 194,000 - 237,000; Full time

Job summary

Symbio – Provincial Clinical Information Solution Program in New Brunswick seeks a Director of Clinical Informatics to lead enterprise EHR/CIS implementation across multiple facilities. This remote role requires strong leadership, governance, and clinician engagement to ensure patient safety and clinical quality throughout the project lifecycle.

The position emphasizes translating clinical needs into technical build specs, managing cross-functional teams, and guiding go-live readiness with

Qualifications

• 10+ years in clinical informatics and large-scale EHR/CIS implementations.
• 5+ years in leadership or senior advisory roles.
• Experience standardizing clinical workflows across multiple facilities.
• Experience engaging physicians and clinical stakeholders to support system design.
• Experience with governance, validation, testing, release readiness, go-live, incident management, and stabilization.

Responsibilities

• Lead clinical informatics activities for a large-scale CIS implementation across multiple facilities.
• Standardize clinical workflows across sites while accommodating local variations.
• Collaborate with physicians, nurses, clinical leaders, and other stakeholders to align clinical needs with system design.
• Lead clinical governance activities, working groups, decision-making, and approval processes.
• Translate clinical requirements and workflow designs into technical configuration and build requirements.
• Oversee clinical informatics and technical build teams, including priorities, resources, testing, releases, and upgrades.
• Lead clinical validation, testing, release readiness, and go-live preparation.
• Support go-live activities, incident management, issue resolution, and post-implementation stabilization.
• Ensure patient safety and clinical quality considerations are embedded in system design and workflows.
• Develop and support clinician education, change management, system adoption, and ongoing optimization.
• Monitor implementation progress, identify risks and issues, and provide recommendations to senior leadership.
• Mentor team members, facilitate knowledge transfer, and support the development of internal clinical informatics capabilities.

Skills

Clinical informatics

EHR/CIS implementation

Clinical workflow analysis

Clinical governance

Physician engagement

Requirements translation

Release management

Go-live readiness

Patient safety

Education & change management

Team leadership

Bilingual English/French

Education

Bachelor’s in Nursing/Health Informatics

Senior clinical informatics experience (equivalent)

Job description

Director of Clinical Informatics – Enterprise EHR/CIS Implementation. Symbio – Provincial Clinical Information Solution Program. Department of Health, Government of New Brunswick (GNB). Remote, with t...

CA$215,000.00 yearly

• Lead clinical informatics activities for a large-scale, multi-site clinical information system (CIS) implementation across multiple healthcare facilities.
• Standardize clinical workflows across sites while accommodating approved local variations.
• Collaborate with physicians, nurses, clinical leaders, and other stakeholders to align clinical needs with system design.
• Lead clinical governance activities, working groups, decision-making, and approval processes.
• Translate clinical requirements and workflow designs into technical system configuration and build requirements.
• Oversee clinical informatics and technical build teams, including priorities, resources, testing, releases, and upgrades.
• Lead clinical validation, testing, release readiness, and go-live preparation.
• Support go-live activities, incident management, issue resolution, and post-implementation stabilization.
• Ensure patient safety and clinical quality considerations are embedded in system design and workflows.
• Develop and support clinician education, change management, system adoption, and ongoing optimization.
• Monitor implementation progress, identify risks and issues, and provide recommendations to senior leadership.
• Mentor team members, facilitate knowledge transfer, and support the development of internal clinical informatics capabilities.

Experience

• 10+ years of experience in clinical informatics, large-scale EHR/CIS implementation or optimization, and clinical workflow design within a healthcare system, with progressive leadership responsibilities.
• 5+ years in a leadership or senior advisory role leading clinical informatics, EHR/CIS build, or clinical workflow teams within a multi-site acute-care health system.
• Demonstrated experience standardizing and localizing clinical workflows across multiple healthcare facilities.
• Strong experience engaging physicians and other clinical stakeholders to support system design, decision-making, and adoption.
• Experience aligning clinical requirements with EHR/CIS configuration and technical build activities.
• Experience with clinical governance, system validation, testing, release readiness, go-live, incident management, and stabilization.
• Experience supporting patient safety, clinical quality, clinician education, and continuous improvement initiatives.
• Proven ability to lead multidisciplinary teams and facilitate knowledge transfer.

Skillsets

• Clinical informatics and enterprise EHR/EMR/CIS implementation and optimization.
• Clinical workflow analysis, standardization, localization, and redesign.
• Clinical governance, physician engagement, stakeholder management, and executive communication.
• Ability to translate clinical requirements into technical configuration and build specifications.
• Technical build oversight, prioritization, release management, and cross-functional coordination.
• Clinical testing, validation, cutover planning, go-live readiness, and incident management.
• Understanding of patient safety and clinical quality requirements within digital healthcare systems.
• Clinician education, adult learning, change management, adoption, and continuous optimization.
• Program planning, risk and issue management, progress reporting, and leadership recommendations.
• Strong team leadership, mentoring, collaboration, and knowledge-transfer capabilities.
• Strong written and verbal communication skills in both English and French.
• Ability to work remotely and travel periodically to project locations as required.

Education

• Bachelor’s degree in Nursing, Health Informatics, Health Sciences, or a related field.
• An equivalent combination of education and demonstrated senior clinical informatics experience with clinical information system implementations may be considered, as specified in the role requirements.