Director, Business Continuity Risk Management

Canada Life Group; Toronto; Hybrid; CAD 121,000 - 171,000; Full time

Benefits offered by this job

Career Development

Health & Wellness Benefits

Time Off & Volunteer Day

Pension & Share Ownership Programs

Recognition Programs

Community & ERGs

Job summary

Canada Life is seeking a Director, Business Continuity Risk Management (Canada) to lead 2nd Line oversight of BC/Resilience across Canada. You will guide incident response, crisis management, and risk reporting to senior management.

You will oversee a high performing team and partner with global risk functions to mature the BCRM program in line with regulatory expectations and enterprise policies. This is a hybrid role across multiple Canadian locations.

Qualifications

• Post secondary education or equivalent in business, risk management, finance, or compliance.
• Minimum 7 years in financial services or regulated environment with operational risk duties.
• Minimum 5 years of leadership experience managing teams.
• Experience in Emergency Response, Crisis Management, Business Continuity and Disaster Recovery in 1st/2nd Line of Defence.
• Industry accreditation (CBCI, AMBCI, MBCI, FBCI, ABCP, CBCP, MBCP) and ISO 22301 knowledge is a plus.

Responsibilities

• Lead the 2nd Line oversight program for Canada, ensuring design, implementation, and sustainability of BC and resilience capabilities.
• Coordinate with 1st and 2nd Line stakeholders to define and implement oversight engagement models.
• Define strategic priorities to advance operational resilience and modernize the BCRM framework.
• Lead and develop a high performing team, fostering collaboration and continuous improvement.
• Provide independent risk advice on business disruption, incident response, and risk assessments.
• Review trends and risk profiles, recommending enhancements to the framework.
• Lead reporting to senior management and risk committees; represent 2nd Line in audits and regulatory examinations.

Education

Post secondary education

Job description

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Director, Business Continuity Risk Management

Description:

Permanent Full Time

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We are seeking a Director, Business Continuity Risk Management (Canada) to provide risk management leadership, independent oversight, and support ongoing maturity of the Canadian segment's Business Continuity Risk Management (BCRM) program.

Reporting to the AVP, Operational Risk & Resilience, this role is accountable for collaborating with 1st Line of Defence stakeholders in the ongoing development, effectiveness, and maturity of the Business Continuity Risk Management framework across Canada. The Director serves as a 2nd Line of Defence leader and responsible for overseeing the Emergency Response (ER), Incident & Crisis Management (ICM), Business Continuity (BC), and Technology Resiliency (TR) pillars of the framework, ensuring alignment with enterprise policies, regulatory expectations, and industry leading practices.

This role provides thought leadership, independent risk opinion, and influence on business continuity risk management processes and resilience capabilities. Furthermore, this role leads the development, review and presentation of risk reporting to senior management and risk committees.

What You Will Do

• Lead the 2nd Line oversight program for Business Continuity Risk Management across Canada, providing independent oversight and challenge to ensure the design, implementation, effectiveness, and sustainability of business continuity and resilience capabilities across business units
• Coordinate with key 1st Line and 2nd Line stakeholders to define and implement 2nd Line oversight engagement model
• Define and execute on 2nd Line strategic priorities to support advancing operational resilience, maturing the BCRM framework, and drive operational excellence through adoption of innovation and technology/tooling
• Lead and develop a high performing team, promoting collaboration, innovation, and continuous improvement
• Partner with 2nd Line stakeholders, including global Operational Risk and Resilience and other risk SMEs, to drive continuous enhancement of risk frameworks, contribute to updates to risk appetite, and strengthen reporting and oversight processes
• Provide subject matter expertise and independent advice on business disruption risk concerns, including incident response processes, supporting enterprise risk management programs and assessments, including Risk and Control Self-Assessments (RCSAs), initiative and change assessments, scenario testing, and issues management processes
• Review internal and external business disruption risk trends, current and emerging risks, and the BCRM risk profile, proactively recommending enhancements to framework and risk management activities
• Lead reporting, providing clear and concise risk insights for senior management and risk committees
• Represent 2nd Line in internal audit reviews and regulatory examinations

What You Will Bring

• Post secondary education or equivalent experience, preferably in business, risk management, finance, or compliance disciplines
• Minimum 7 years of experience in financial services or a regulated environment with operational risk management accountabilities
• Minimum 5 years of leadership experience managing teams
• Demonstrated leadership, judgement and execution skills, with the ability to prioritize and deliver high-quality outcomes
• Experience in Emergency Response, Crisis Management, Business Continuity and Disaster Recovery within a 1st or 2nd Line of Defence role
• Industry professional accreditation / certification is an asset (i.e. CBCI, AMBCI, MBCI, FBCI, ABCP, CBCP, MBCP) and experience with ISO 22301
• Proven strength in building relationships, influencing outcomes, and navigating complexity across diverse stakeholder groups
• Excellent analytical, verbal, and written communication skills
• Strong organizational and prioritization skills, with attention to detail and the ability to manage multiple initiatives concurrently

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The base salary for this position is between $121,200.00 - $171,200.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.

• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.

• Time Off:In addition to regular vacation andpersonal days,we support communityinvolvement withavolunteer day.

• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.

• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

Learn moreabout Canada Life .

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted

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Location: Toronto, ON, CA Winnipeg, MB, CA London, ON, CA