Assistant Manager, Risk and Resilience

Canada Life; Toronto; On-site; CAD 60,000 - 100,000; Full time

Benefits offered by this job

Education reimbursement

Mental health benefits

Volunteer day

Pension plan

Employee discounts

Job summary

Canada Life in Toronto is seeking an experienced Assistant Manager, Risk & Resilience to strengthen governance, risk management and business continuity across Insurance Solutions. You will partner with leaders to identify, assess, and respond to operational and regulatory risks while driving continuous improvement.

In this role, you will lead risk assessment workshops, develop mitigation actions, test internal controls, and contribute to meaningful risk reporting for senior leadership.

Qualifications

• 5+ years of experience in operational risk, internal controls, or related fields.
• Experience facilitating risk assessments and developing risk statements and mitigations.
• Knowledge of risk governance and control practices.
• Professional designation such as CRM/CRMA/CIA/CPA is a plus.

Responsibilities

• Identify, assess, monitor, and manage operational, regulatory, strategic, technology, and emerging risks.
• Conduct risk assessments using enterprise standards and assess controls.
• Lead risk assessment workshops and stakeholder discussions.
• Collaborate to identify control gaps and develop corrective actions.
• Document and test internal controls and support control environment.
• Support enterprise risk programs including RCA/RCSA, KRIs, BCM.
• Monitor findings and support remediation.
• Develop risk reporting and metrics for leadership.
• Provide risk advisory and guidance to enable sound decision-making.
• Contribute to continuous improvement of risk processes.
• Location flexibility among London, Toronto, Winnipeg.

Skills

Risk management

Internal controls

Regulatory knowledge

Risk assessments

Mitigation planning

Governance frameworks

Stakeholder management

Communication

Facilitation

Problem solving

Education

Post-secondary education in Business, Finance, Risk Management, Accounting

Job description

Permanent Full Time

We are looking for an Assistant Manager, Risk & Resilience to join the Insurance Solutions Business Risk & Controls team.

This is an exciting opportunity to partner directly with leaders across Insurance Solutions and play a key role in strengthening risk management, governance, and business resilience practices. In this role, you'll have the opportunity to influence decision-making, lead meaningful risk discussions, and help shape how the business identifies, assesses, and responds to risk in an evolving operational and regulatory environment.

If you enjoy building strong relationships, solving complex problems, working across diverse teams, and driving continuous improvement, this role offers broad exposure, high visibility, and the opportunity to make a meaningful impact across a wide range of business initiatives and risk programs.

What You Will Do

• Partner with leaders across Insurance Solutions to proactively identify, assess, monitor, and manage operational, regulatory, strategic, technology, and emerging risks while enabling informed business decisions.


• Conduct risk assessments in accordance with enterprise risk management standards and methodologies, including the development of risk statements, assessment of inherent and residual risks, evaluation of control effectiveness, and identification of practical mitigation strategies.


• Lead risk assessment workshops and stakeholder discussions that promote collaboration, support risk-informed decision-making, and strengthen overall risk awareness across the business.


• Collaborate with business partners to identify control gaps, perform root cause analysis, and develop corrective actions and mitigation plans to address risk exposures.


• Document, maintain, and support the testing of internal controls while contributing to the ongoing enhancement of the business control environment.


• Support the execution and delivery of enterprise and business risk programs, including Risk and Control Assessments (RCA/RCSA), Key Risk Indicators (KRIs), Business Continuity Management (BCM), Risk Events, Scenario Analysis, Model Risk Management (MRM), End User Computing (EUC), and Issue Management.


• Monitor risk, audit, compliance, and regulatory findings and support timely remediation activities and issue resolution.


• Develop meaningful risk reporting, insights, and metrics for leadership teams, governance committees, and key stakeholders.


• Act as a trusted risk advisor by providing guidance, expertise, and constructive challenge to support sound decision-making and successful business outcomes.


• Contribute to the continuous improvement of risk management processes, tools, practices, and capabilities across the business.


• Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Toronto, or Winnipeg.

What You Will Bring

• 5+ years of experience in operational risk management, internal controls, internal audit, compliance, risk advisory, governance, business continuity, or a related discipline within financial services.


• Experience facilitating risk assessments and developing risk statements, risk ratings, control assessments, and mitigation plans.


• Knowledge of operational risk management principles, governance frameworks, and internal control practices.


• Experience evaluating control design and effectiveness and assessing inherent and residual risk exposures.


• Experience supporting one or more risk management programs such as operational risk, internal controls, business continuity, issue management, governance, model risk, risk reporting, or scenario analysis.


• Strong communication, facilitation, stakeholder management, analytical, and problem-solving skills, with the ability to translate complex concepts into practical business solutions.


• Proven ability to build relationships, influence outcomes, proactively identify issues, and deliver results with minimal supervision.


• Self-motivated, intellectually curious, collaborative, and committed to continuous learning and improvement.


• Professional designation such as Certified Risk Manager (CRM), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Professional Accountant (CPA), or equivalent is considered an asset.


• Post-secondary education in Business, Finance, Risk Management, Accounting, or a related field.

Why Join Us

• Partner with leaders across the business and contribute to strategic decision-making.


• Gain exposure to a broad range of risk, governance, resilience, and control initiatives.


• Work in a highly collaborative environment that values innovation, curiosity, and continuous improvement.


• Build expertise across operational risk, business continuity, governance, controls, and emerging risk programs.


• Make a meaningful impact by helping teams navigate change, strengthen resilience, and achieve business objectives.

Grow with Canada Life

We're united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We're looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and delivers with impact? Then we want to hear from you!

What we offer

We're committed to supporting our employees through every stage of their career. Here's what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annually towards education reimbursement.


• Health & Wellness:Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.


• Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day.


• Financial Security:Company-matching pension plan,share ownership program and additionalinvestment options.


• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!


• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

The base salary for this position is between $59,800 - $99,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

We're committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.