Director, Beverage Partnerships

Fil Delivery Inc.; Mississauga; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Dental care

Vision care

Extended health care

RRSP / DPSP Match

Casual dress code

On-site parking

Growth opportunities

Job summary

FIL Delivery Inc. is seeking a seasoned account leader to own and grow a portfolio of strategic, high-value accounts in the beverage logistics space. You will drive rate reviews, renewals, and expansion opportunities while partnering with operations and product teams to optimize service delivery.

English is required; French is a plus. This role offers opportunities for professional growth, competitive compensation, and on-site parking in Mississauga, Ontario.

Qualifications

• 6+ years in account management, customer success, or supply chain consulting, with experience managing enterprise accounts.
• A track record of holding a rate increase without losing the account.
• Strong data fluency; you should be comfortable building the QBR analysis yourself.
• Beverage-alcohol or regulated CPG background strongly preferred.
• English required; French is an asset.

Responsibilities

• Own the commercial relationship for a book of 6 to 10 strategic accounts, spanning warehousing, distribution, and freight.
• Lead quarterly business reviews grounded in real service data, including OTIF, fill rate, inventory accuracy, and exception root cause.
• Manage the annual rate review and contract renewal negotiation process.
• Identify opportunities to expand revenue into adjacent service lines within the existing book.
• Own executive escalations. When a strategic account has a service failure, you\'ll lead the recovery and the follow-up review.
• Represent the voice of the customer to operations, transportation, and the product roadmap.

Skills

Account management

Data fluency

Negotiation

Stakeholder management

Job description

FIL Delivery Inc. is seeking a seasoned account leader to own and grow a portfolio of strategic, high-value accounts in the beverage logistics space. You will drive rate reviews, renewals, and expansion opportunities while partnering with operations and product teams to optimize service delivery.

English is required; French is a plus. This role offers opportunities for professional growth, competitive compensation, and on-site parking in Mississauga, Ontario.