Director, Banking Operations

The Canada Life Assurance Company; Winnipeg; On-site; CAD 128,000 - 178,000; Full time

Benefits offered by this job

Education reimbursement up to $2,000

Health and dental benefits

Volunteer day

Company-matching pension

Employee discounts

ERGs and mentorship

Job summary

The Canada Life Assurance Company is seeking a Director of Banking Operations and Client Cash Management to lead and transform Banking Operations and Client Cash Management across Canada Life and Great-West Lifeco, ensuring accurate and timely processing.

Based in Winnipeg, this role blends strategic leadership with hands-on oversight to drive process improvements, risk controls and cross-functional collaboration.

Qualifications

• 7+ years of relevant financial services or accounting experience.
• CPA designation is an asset, but is not required.
• Experience with Kyriba is considered an asset.
• 5+ years of people leadership experience, with a focus on coaching, development and accountability.
• Highly motivated, agile, with a proven ability to work in a fast-paced environment and meet strict deadlines with multiple deliverables.
• Demonstrated problem-solving and analytical capabilities, with a focus on accuracy and attention to detail.
• Ability to anticipate, analyze and respond to a rapidly evolving and complex environment.
• Excellent communication skills.
• Proven ability to build collaborative partnerships.

Responsibilities

• Provide leadership and oversight of daily Banking Operations and Client Cash Management activities.
• Provide coaching and mentoring to accelerate the development of team members through a clear vision, goals and feedback.
• Build collaborative partnerships with internal units to support priorities and drive improvements.
• Lead process modernization initiatives to simplify operations and strengthen controls.
• Develop relationships with external partners including financial institutions and other stakeholders.
• Oversee audits and testing, and controls over financial reporting documentation.
• Align operational priorities with strategic initiatives and manage change readiness.

Skills

Leadership

Financial analysis

Strategic thinking

Communication

Education

CPA designation (asset)

Tools

Kyriba

Job description

Permanent Full Time

The Director of Banking Operations and Client Cash Management provides strategic leadership and operational oversight for Banking Operations and Client Cash Management supporting Canada Life and Great-West Lifeco. The role works closely with leaders across Corporate Treasury, Investments and the lines of business to ensure that key transactions and processes are executed accurately, efficiently and on time. The Director also partners with the leader of Strategic Initiatives for Banking Operations and Client Cash Management to advance transformation priorities, strengthen operational capabilities and deliver sustainable process improvements. The ideal candidate combines strong technical expertise with leadership skills and a passion for continuous improvement.

What you will do

• Provide strong leadership and oversight of daily Banking Operations and Client Cash Management activities , including cash processing and reconciliations, corporate transactions, dividend workflows, client cash movements and fraud mitigation .
• Provide coaching and mentoring to accelerate the development of team members through a clear and compelling vision, establishment of goals, measurement of performance, and continuous feedback
• Build collaborative partnerships with other internal business units to support business priorities and encourage innovation and continuous process improvements while applying effective change management practices
• Lead process improvement and modernization initiatives that simplify operations, strengthen controls and enhance the client and employee experience.
• Develop and cultivate effective relationships with external business partners including financial institutions and other key stakeholders
• Provide oversight of internal/external audit requests and testing, and controls over financial reporting documentation, including regular review of departmental processes and recommend changes where appropriate.
• Partner with the leader of Strategic Initiatives for Banking Operations and Client Cash Management to align operational priorities, support the delivery of strategic initiatives, manage change and ensure operational readiness and sustainable adoption.

What you will bring

• 7+ years of relevant financial services or accounting experience.
• CPA designation is considered an asset, but is not required
• Experience with Kyriba is considered an asset.
• 5+ years of people leadership experience, with a focus on coaching, development and accountability.
• Highly motivated, agile, with a proven ability to work in a fast-paced environment and meet strict deadlines with multiple deliverables.
• Demonstrated problem-solving and analytical capabilities, with a focus on accuracy and attention to detail.
• Ability to anticipate, analyze and respond to a rapidly evolving and complex environment.
• Excellent communication skills.
• Proven ability to build collaborative partnerships.

The base salary for this position is between $128,200 - $178,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer :

• Career Development : Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan,share ownership program and additionalinvestment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community : We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life .

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail] . All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted .