Director, Banking Operations

TechAlliance of Southwestern Ontario, London Economic Development Corporation; London; On-site; CAD 128,000 - 178,000; Full time

Benefits offered by this job

Career Development

Health & Wellness

Time Off

Financial Security

Rewards and Recognition

Emphasis on Community

Job summary

Canada Life is hiring a Director of Banking Operations and Client Cash Management for London, Ontario. You will provide strategic leadership, oversee cash processing, reconciliations, and client cash movements, and partner with Corporate Treasury and Investments to transform operations and strengthen controls.

The role requires extensive leadership experience in financial services, a CPA designation is an asset, and a track record of delivering sustainable process improvements in a fast-paced

Qualifications

• 7+ years of relevant financial services or accounting experience.
• 5+ years of people leadership experience with coaching and accountability.
• Strong leadership and collaboration skills with internal and external partners.
• Ability to manage complex, fast-paced environments and meet deadlines.

Responsibilities

• Provide leadership and oversight of Banking Operations and Client Cash Management activities.
• Coach and mentor team members with clear goals and performance measurement.
• Build partnerships with internal units to drive priorities and improvements.
• Lead process improvement and modernization to strengthen controls and experience.
• Develop relationships with external partners including financial institutions.
• Oversee audits and testing, and review financial reporting controls.
• Align operational priorities with strategic initiatives and ensure adoption.

Skills

Leadership

People leadership

Coaching

Analytical

Attention to detail

Strategic thinking

Problem solving

Adaptability

Kyriba

Education

Bachelor's degree in Finance or Accounting

Tools

Kyriba

Job description

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The Director of Banking Operations and Client Cash Management provides strategic leadership and operational oversight for Banking Operations and Client Cash Management supporting Canada Life and Great-West Lifeco. The role works closely with leaders across Corporate Treasury, Investments and the lines of business to ensure that key transactions and processes are executed accurately, efficiently and on time. The Director also partners with the leader of Strategic Initiatives for Banking Operations and Client Cash Management to advance transformation priorities, strengthen operational capabilities and deliver sustainable process improvements. The ideal candidate combines strong technical expertise with leadership skills and a passion for continuous improvement.

What you will do

• Provide strong leadership and oversight of daily Banking Operations and Client Cash Management activities , including cash processing and reconciliations, corporate transactions, dividend workflows, client cash movements and fraud mitigation .
• Provide coaching and mentoring to accelerate the development of team members through a clear and compelling vision, establishment of goals, measurement of performance, and continuous feedback
• Build collaborative partnerships with other internal business units to support business priorities and encourage innovation and continuous process improvements while applying effective change management practices
• Lead process improvement and modernization initiatives that simplify operations, strengthen controls and enhance the client and employee experience.
• Develop and cultivate effective relationships with external business partners including financial institutions and other key stakeholders
• Provide oversight of internal/external audit requests and testing, and controls over financial reporting documentation, including regular review of departmental processes and recommend changes where appropriate.
• Partner with the leader of Strategic Initiatives for Banking Operations and Client Cash Management to align operational priorities, support the delivery of strategic initiatives, manage change and ensure operational readiness and sustainable adoption.

What you will bring

• 7+ years of relevant financial services or accounting experience.
• CPA designation is considered an asset, but is not required
• Experience with Kyriba is considered an asset.
• 5+ years of people leadership experience, with a focus on coaching, development and accountability.
• Highly motivated, agile, with a proven ability to work in a fast-paced environment and meet strict deadlines with multiple deliverables.
• Demonstrated problem-solving and analytical capabilities, with a focus on accuracy and attention to detail.
• Ability to anticipate, analyze and respond to a rapidly evolving and complex environment.
• Proven ability to build collaborative partnerships.

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The base salary for this position is between $128,200 - $178,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.
• Health & Wellness: Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.
• Financial Security: Company-matching pension plan,share ownership program andadditionalinvestment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity: We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

#LI-Hybrid

Requisition ID: 7097

Category: Corporate Functions

Location: London, ON, CA Winnipeg, MB, CA

Date: Sep 29, 2026