Director, Artificial Intelligence

Bell Canada; Toronto; Hybrid; CAD 120,000 - 160,000; Full time

Job summary

A leading telecommunications company in Canada is seeking a bold leader to drive their Data and AI initiatives. The role involves managing data platforms, evolving architecture, and leading a team of data professionals. The successful candidate will have a strong background in data engineering, product management, and team leadership, helping shape the future of technology at Bell.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Mental Health Benefits

35% Discount on Services

Qualifications

• Min. 8+ years experience in strategy, planning, software development, engineering, consulting.
• Experience in managing operations, lifecycle, and incident management processes.
• Ability to create and lead a team of highly skilled data engineers and scientists.

Responsibilities

• Ownership of the multi-year Data As a Service strategy and roadmap.
• Manage Enterprise Data Platforms providing best-in-class customer experience.
• Develop world-class talent and skills within the team.

Skills

Leadership

Data Engineering

AI/ML

Product Management

Collaboration

Business Acumen

Education

Bachelor’s degree in Software Engineering

Bachelor’s degree in Business Intelligence

Bachelor’s degree in Product Development

Tools

Cloud Technologies

Big Data

AI/ML Frameworks

Job description

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At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You’ll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.

Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.

Our Data and AI unit is at the forefront of creating and scaling cutting-edge data sets and AI use cases. We're the wizards of data engineering and AI, conjuring up robust platforms that drive the future of technology. Our team is the guardian of standards, ensuring excellence in every byte and algorithm.

But here's the real challenge: we're not just building systems; we're shaping results, platforms, teams, processes, methods, standards, and workstreams. Our mission is to continuously improve these elements, creating datasets and products fueling AI and insight innovation at Bell. We're seeking a bold leader willing to accept this challenge and lead us in this exhilarating journey. If you're a tech enthusiast with a passion for data and AI, join us in shaping the digital landscape. Let's build the future together!

Key Responsibilities

• Ownership of the multi-year Data As a Service strategy, roadmap and execution scaling platforms, data sets and products and AI use cases
• Manage Enterprise Data Platforms (Big Data and AI/ML) providing best-in-class customer experience
• Evolve architecture, roadmaps and platforms in close collaboration with other Data teams
• Enterprise Architecture and Cloud Centre of Excellence to ensure alignment and linkage to wider Bell transformation objectives (agility in value creation, improving customer experience while reducing infrastructure costs)
• Translate technology capabilities and related investments to business benefits and communicate to executives and stakeholders
• Manage strategic partner and vendor relationships including hyper scalers and other Big Data and AI/ML vendors
• Manage internal partnerships across the organization to align and ensure collective vision and execution
• Develop world-class talent and skills
• Support and scale a team of 2 Senior Managers and 15 employees (Bell) to 50 FTEs

Critical Qualifications

• Experience in modelling and structuring data set and data products, with a product managements and software-automation first mindset
• Experience or exposure to product development in a data/SW environment
• Strong business acumen, with an appreciation for the opportunities and constraints that accompany an ever-evolving competitive environment
• Passion for data/AI/ML and related data technologies and use of data for business value creation
• Ability to create and lead a team of highly skilled data engineers, scientists and software development professionals
• Experience of managing operations (lifecycle, SRE practice, incident management processes)
• Experience of Cloud technologies specifically related to data and AI/ML

Additional Critical Qualifications

• Strong track record in developing strong partnerships and cross-team collaboration
• Strong understanding of scalable, real time architectures and platforms
• Strong track record delivering and operations of high-quality solutions on time and on budget
• Interpersonal and executive presentation skills
• Proven project management and change management skills
• Bachelor’s degree or higher in Software Engineering, Business Intelligence, Product Development or related
• Min. 8+ years experience in strategy, planning, software development, engineering, consulting, product development, analytics or related disciplines
• Min. 8+ years of direct people leadership experience

Preferred Qualifications

• Experience of Network/IT/BI operations
• Experience of migration and operations in Cloud
• Experience in the IT systems and wireless, wireline networks
• Hands on experience with software development and related processes
• Experience in modern data technologies and frameworks

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy ( see Phenom for details ) to learn more about how we collect, use, and disclose your personal information.