Director, 24/7 Campus Facilities & Services

McMaster University; Hamilton; On-site; CAD 120,000 - 170,000; Full time

Benefits offered by this job

Employer Paid benefits

Vacation and leave benefits

RRSP program

Training and professional development

Tuition assistance

Job summary

McMaster University in Hamilton seeks a visionary Director of Facilities Services – Custodial, Grounds, Logistics, Mail and Related Services to provide strategic leadership and operational oversight of a large, multi-unionized workforce.

You will shape annual plans, performance standards, and service delivery across custodial, grounds, waste, winter operations and mail, ensuring a safe, functional and service-oriented campus environment while coordinating with senior facilities leadership.

Qualifications

• Minimum 10 years of progressive leadership experience in large facilities environments.
• Demonstrated leadership experience in custodial operations within a large, complex, multi-shift service environment.
• Experience leading managers and a large, unionized workforce across multiple shifts and locations.
• Experience in workforce planning, labour relations, financial and resource management, and continuous improvement.
• Experience overseeing multiple operational service areas and significant contracted services.

Responsibilities

• Directs a complex portfolio of facilities services including custodial, grounds, logistics, mail, waste and related campus services.
• Leads custodial operations and service strategies to maintain clean, safe, accessible environments.
• Provides strategic oversight of grounds, waste management, and logistics.
• Directs budgeting, procurement, vendor management, and capital project support.
• Leads organizational change and continuous improvement across service areas.

Skills

Facilities operations

Leadership

Budget management

Analytics

Stakeholder mgmt

Education

Master’s degree

University degree

Job description

McMaster University in Hamilton seeks a visionary Director of Facilities Services – Custodial, Grounds, Logistics, Mail and Related Services to provide strategic leadership and operational oversight of a large, multi-unionized workforce.

You will shape annual plans, performance standards, and service delivery across custodial, grounds, waste, winter operations and mail, ensuring a safe, functional and service-oriented campus environment while coordinating with senior facilities leadership.