Assistant Manager, Custodial Operations and Building Services

University of Saskatchewan; Saskatoon; On-site; CAD 73,000 - 120,000; Full time

Job summary

The University of Saskatchewan is seeking an Assistant Manager, Custodial Operations and Building Services to lead custodial operations and building services, ensuring clean, safe, and well-maintained facilities across campus.

Reporting to the Manager, Custodial Operations and Building Services, you will supervise a diverse team, manage budgets, and drive improvements, while aligning with university policies and service agreements.

Qualifications

• 3–5 years of assistant manager/leadership experience in a large facilities management setting.
• Experience supervising a diverse staff in a large-scale institutional environment.
• Experience with facilities management tools and asset management knowledge is an asset.
• Proficient with multiple information systems and strong customer-service orientation.

Responsibilities

• Lead and supervise custodial operations and building services teams.
• Align operations with policies, contracts and service agreements.
• Develop and monitor operating budgets and resource usage.
• Lead change management and staff training during transitions.
• Participate in Facilities Leadership team and strategic initiatives.
• Ensure compliance with university policies and regulatory codes.
• Measure performance and drive continuous improvements.

Skills

Staff supervision

Leadership

Budget management

Facilities management

Customer service

Communication

Change management

Diversity and inclusion

Tools

AiM

Banner

Microsoft Office

PeopleSoft

Job description

Assistant Manager, Custodial Operations and Building Services

The University of Saskatchewan is one of the top research-intensive universities in Canada. Guided by our university Plan: The University the World Needs, we work together across disciplines and with our communities to find creative solutions to the most pressing global challenges. The main campus also houses our campus partners such as the Royal University Hospital, Jim Pattison Children’s Hospital, National Research Council, and others. The total building area is 8.1 million square feet 9754,000 square meters across 766 hectares of land.

Primary Purpose and Nature of Work

Reporting to the Manager, Custodial Operations and Building Services, this position is responsible for the delivery of the custodial operations and building services program(s) and provides leadership to achieve superior customer services for clientele, and to provide clean, safe, and properly maintained facilities and services in an efficient and cost-effective manner. Responsible for resources and coordination of operating budgets, this position, leads and provides guidance on operational, maintenance, and service activities through policies, procedures, regulations, contracts, and service agreements. This position ensures all activities are fiscally responsible and financially sustainable supporting the University the World Needs.

Accountabilities

• Responsible for a diverse team and ensuring staff are working within operational and procedural standards while satisfying quality operations and customer service needs of the university and campus partners.
• Accountable to the Facilities Team Charter, aligned with the purpose, vision, and values, holding themselves and each other accountable to it.
• Provides direct supervision of staff and manages the employee life cycle through activities such as recruitment, retention and separations, orientation, and onboarding, coaching and performance feedback, supporting professional growth, training, and development, managing performance improvement, and addressing disciplinary matters up to and including termination.
• Assists in the development and implementation of strategic plans for the custodial operations and building services area and assists in the development and implementation of service-level agreements that support the research and teaching mission of the University.
• Lead change management efforts, ensuring smooth transitions during process improvements, new technology implementations, or organizational restructuring. Support staff through periods of change by providing clear communication, training, and opportunities for feedback.
• Is a key member of the Facilities Leadership team, and provides input, guidance, and advice on strategic initiatives, participating in a variety of projects throughout the organization.
• Responsible for the validation of concerns as they pertain to operations, maintenance, and/or service offerings; oversees the inspection, troubleshooting, and initiation of work as needed, and exerts quality control over activity to ensure responsiveness to campus needs.
• Responsible for the monitoring of resources and coordination of area budgets.
• Works and communicates effectively with other units and key stakeholders within the University to ensure reliable operations and alignment with university objectives.
• Reduces risk by remaining current with and adhering to university policies, guidelines and processes, collective agreements, relevant legislation, and regulatory code compliance.
• Develop outcome measurement tools to measure performance in meeting goals and following through with analysis, developing improvements, and implementation.
• Contribute to the development of multi-year budgets for staffing, work activities, projects, and other initiatives.
• Champion diversity and inclusion within the Facilities team by promoting equitable practices in recruitment, training, and day-to-day operations. Foster an environment where diverse perspectives are encouraged and valued.
• Key member of the team managing the Capital Renewal Fund program for the University Campus.

Qualifications

Education and Experience

• 3-5 years Assistant Managerial and or leadership experience within a large, complex facilities management organization and or customer-oriented workplace.
• Experience managing and supervising a diverse staff complement in a large-scale commercial, industrial, and/or institutional setting.
• Leadership in the cleaning industry would be an asset but not required.
• Experience in facility maintenance, construction, property management and applicable designation, and related work would be considered an asset.
• Facility and property management training and applicable designation would be considered an asset.
• Possess advanced and comprehensive subject matter knowledge of applicable legislation, codes and regulations, processes and practices with strong customer-service orientation, innovative problem-solving abilities, excellent communication skills both verbal and written, finance and resource management, and effective relationship-building capabilities.
• Experience balancing long-, medium-, and short-term goals in a changing work environment and the ability to prioritize workload to complete daily activities and meet deadlines and demonstrated effective and sound judgment
• Experience working in a diverse and inclusive environment.
• Proficient with multiple information systems, software programs, and applications (e.g. AiM, Banner, Microsoft Office, PeopleSoft).

Department: Facilities

Status: Permanent

Employment Group: Exempt

Full Time Equivalent (FTE): 1.0

Salary: The salary range, based on 1.0 FTE, is $72,511.00 - 119,943.00 per annum. The starting salary will be commensurate with education and experience.

Salary Phase/Band: Salary Band 3

Posted Date: 9/30/2026

Closing Date: 11/4/2026 at 6:00 pm CST

Number of Openings: 1

Work Location: On Campus

The successful applicant will be required to provide the following current verification(s) where 'Yes' is indicated below. Further information is available at: https://careers.usask.ca/tips-for-applying.php

Criminal Record Check: Yes

Driver's License and Abstract Check: Yes

Education/Credential Verification: Not Applicable

Vulnerable Sector Check: Not Applicable

The University of Saskatchewan aspires to be what the world needs and embraces equity, diversity and inclusion as foundational to excellence and innovation. We actively seek to create a welcoming environment where all individuals feel empowered to thrive, contribute, and grow. Applications from equity-deserving groups are encouraged as part of our ongoing efforts to reflect the diversity of the communities we serve: EDI Framework for Action.

We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the deybwewin | taapwaywin | tapwewin: Indigenous Truth policy and the Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation.

The University of Saskatchewan provides an accessible and inclusive workplace. Should you require support through any stage of the recruitment process, please contact us for assistance.