Directeur(trice) de la technologie, Gestion des ressources – Audit

KPMG Canada; Lethbridge; On-site; CAD 73,000 - 110,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Director of Technology für die Workforce Optimization. In dieser spannenden Rolle arbeiten Sie mit einem engagierten Team, um Daten in Chancen zu verwandeln und die Effizienz von Auditprozessen zu steigern. Sie werden die Verantwortung für die Verwaltung von Personalressourcen und die Implementierung neuer Systeme übernehmen, während Sie eng mit IT-Profis und anderen Abteilungen zusammenarbeiten. Kreativität, technische Fähigkeiten und ein kollaborativer Ansatz sind entscheidend, um die Nutzung von Tools zu optimieren und die Qualität der Audits zu verbessern. Wenn Sie eine Leidenschaft für Daten und Technologie haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Umfassendes und wettbewerbsfähiges Leistungsprogramm

Flexible Arbeitszeiten

Berufliche Weiterbildung

Gesundheits- und Wellnessprogramme

Qualifications

• Starke analytische und technische Fähigkeiten zur Verbesserung von Audit-Tools.
• Erfahrung in der Koordination und Durchführung von Benutzerakzeptanztests.

Responsibilities

• Erstellen von Berichten zur Optimierung der Personalressourcen.
• Analysieren und Empfehlen von Änderungen an Betriebsprozessen.

Skills

Analytische Fähigkeiten

Problem-solving

Excel

Power BI

User Acceptance Testing

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Teamgeist

Anpassungsfähigkeit

Education

Bachelorabschluss oder gleichwertige Erfahrung

Tools

Power BI

Job description

Overview

At KPMG, you will be part of a diverse and dedicated team of problem-solving professionals with a common goal: transforming data into opportunities for clients and communities worldwide.

The Workforce Optimization team (resource management) is an integral part of the National Audit Service Operations team at KPMG, which deploys various programs focused on centralization, standardization, and automation to help audit teams conduct effective and efficient audits. Workforce optimization involves standardizing and optimizing resources for our firm, the entities we audit, and our staff.

The Director of Technology, Workforce Optimization, plays a central role in supporting software used for resource management, accreditation, audit quality controls, and capacity management. They also assist the related key metrics function.

This role requires close collaboration with IT professionals responsible for maintaining and implementing the platform, the Professional Practice and Audit Learning teams, end-users, and high-level support to ensure optimal use of all workforce management tools. It is a high-visibility position demanding technical skills and leadership abilities to promote proper utilization of current or new tools. Creativity, questioning, and challenging the status quo are essential traits for this individual.

Responsibilities

1. Create reports integrating all necessary tools for workforce optimization (eQualify, GLMS, Retain, CEAC).
2. Leverage technical expertise to coordinate and develop user acceptance tests to improve current or new audit tools.
3. Bridge communication between users, IT support, Audit Learning, the Professional Practice team, other member firms, and project teams.
4. Analyze and recommend changes to current operational processes and data flows based on technical knowledge.
5. Recommend improvements to procedures and reports while ensuring controls compliance.
6. Participate in deploying new systems, collaborating with project teams to confirm configurations, analyze data, and relate options to firm activities.
7. Manage maintenance of staffing tools within the audit function, review statements of work and SLAs, log issues, request changes, and track results.
8. Work with the Workforce Optimization team to identify pain points, improve processes, and documentation.
9. Provide first-level support for all audit staffing tools, escalate issues to IT support as needed, and follow up on outcomes.
10. Oversee application administration, including access controls, report generation, and analysis.
11. Give feedback to the IT department and submit improvement requests, establishing priorities.
12. Proactively resolve complex technical issues and recommend solutions.
13. Work closely with the Robotic Process Automation team to develop and improve processes.
14. Establish strong relationships and proactively communicate with team members and other organizational stakeholders.
15. Use data management skills to help develop and execute reports (knowledge of Power BI is essential).

Qualifications

• Strong analytical skills and problem-solving abilities.
• Technical skills in Excel and Power BI.
• Experience with user acceptance testing and quality control.
• Ability to explain requirements to both stakeholders and technical teams.
• Excellent communication skills and interpersonal skills.
• Proven ability to convey technical details to non-technical users.
• Strong planning and organizational skills.
• Ability to consider projects from a client perspective.
• Team spirit and collaborative mindset.
• Adaptability to evolving technologies.
• Understanding of the professional services sector or practical experience in the field.
• Proficiency in English, both written and spoken, is mandatory.

This position requires mastery of written and spoken English. The successful candidate may be called upon to support or collaborate with English-speaking colleagues or stakeholders at KPMG.

Salary Range - British Columbia

The base salary range for this position is CAD 73,000 to 109,500, with potential bonuses. Compensation is determined based on location, knowledge, skills, and abilities. In addition to salary, KPMG offers a comprehensive and competitive benefits program.

Our Values and the KPMG Way

Integrity: We do what is right | Excellence: We never stop learning and improving | Courage: We think and act boldly | Together: We respect each other and draw strength from our differences | For the Better: We make sure our work matters

KPMG Canada is proud to subscribe to equal employment opportunity principles and is committed to providing a respectful, inclusive, and barrier-free work environment, enabling all staff to fully realize their potential. A diverse workforce is key to our success, and we believe in our mission to allow you to be your authentic self at work. We invite all qualified candidates to apply and hope you will consider KPMG Canada as your employer of choice.

Adjustments and Accommodations Throughout the Recruitment Process

At KPMG, we are committed to an inclusive recruitment process that allows everyone to be themselves and excel. We aim to provide a positive experience and are ready to offer adjustments and accommodations to help you perform your best. These can include non-official requests like additional preparation time or short breaks during interviews, as well as official requests such as accessible communication means or technological aids. Adjustments or accommodations can be requested at any stage of the recruitment process. If you need assistance, contact KPMG’s Employee Relations team at 1-888-466-4778.