Direct Service & Abuse Supervisor

Sagkeeng Child & Family Services, Inc; Winnipeg; On-site; CAD 70,000 - 90,000; Full time

Job summary

Sagkeeng CFS is seeking a Direct Service & Abuse Supervisor to lead a team of direct service workers and abuse staff in case management, investigations of reported child maltreatment, and service delivery within the agency.

Responsibilities include supervising the unit, ensuring compliance with federal and provincial legislation, and implementing integrated service delivery for all clients. Candidates should have supervisory experience in child welfare and a relevant degree.

Qualifications

• BSW degree preferred, or post-secondary degree in Social Sciences.
• Minimum of five years’ experience working directly in the child welfare profession.
• Minimum of three years direct supervisory experience within Child Welfare.
• Three years’ experience working with youth and/or young adults.
• Experience in crisis intervention, case management, and assessment of high-risk situations.
• Proven ability in implementation of service programs and delivery.
• Excellent interpersonal, verbal, written and organizational skills.
• Strong analytical, assessment, problem solving and treatment planning skills.
• Ability to navigate and knowledge of the Provincial CFS Data Base system.
• Valid class five driver’s license, a reliable vehicle; and auto-loss of use.
• The ability to speak and/or understand the Ojibway language is considered a definite asset.
• Demonstrated understanding of Ojibway culture and its communities is considered a definite asset.

Responsibilities

• Oversee and manages service delivery and abuse unit.
• Review all cases daily as required to determine follow-up and ensure the appropriateness of agency involvement; ensures appropriate response to all allegations of abuse or neglect, where child(ren) may be at risk.
• Provides consultation in the investigation and management of all investigations of reported child maltreatment.
• Supervises direct service workers ensuring all cases are managed in accordance with relevant legislation, regulations and standards including An Act Respecting First Nations, Metis and Inuit Children Youth and Families and The Child and Family Services CFS Act; attend to the specific needs of each case as required.
• Ensuring completion and recording of initial and on-going assessments, child protection investigations and ongoing services, including service plans for all assigned cases.
• Completes day to day supervision of staff, ensuring completion of necessary written reports, recordings and documents for filing and statistical purposes.

Skills

Leadership

Supervisory experience

Case management

Crisis intervention

Interpersonal skills

Written communication

Organizational skills

Microsoft Office

Ojibway language

Education

BSW degree or Social Sciences degree

Tools

Microsoft Office

Job description

All Sagkeeng CFS workers are expected to exhibit a commitment to the 7 Teachings: Respect, Love, Wisdom, Bravery, Truth, Honesty, and Humility.

Sagkeeng CFS is an equal opportunity employer, committed to providing employment and professional development to Indigenous People.

Job Summary and Qualifications

Areas of specialty:

The Direct Service & Abuse Supervisor will provide leadership and supervision to a team of direct service workers and abuse worker with respect to case management and planning, investigations of reported child maltreatment within agency's jurisdiction boundaries, along with their unit administrative assistant. They are responsible for service delivery, unit workload distribution, and implementation of all administrative, service and personnel policy and procedures. The Supervisor is responsible for staff being in compliance with federal and provincial child welfare legislation, regulations and standards; being responsible for ensuring the implementation of integrated service delivery from all clients receiving services from SCFS.

Qualifications:

• BSW degree preferred, or post-secondary degree in Social Sciences acceptable. Other acceptable combinations of education and related experience may be considered.
• Minimum of five (5) years’ experience working directly in the child welfare profession.
• Minimum of three (3) years direct Supervisory experience within Child Welfare.
• Three years’ experience working with youth and/or young adults.
• Experience in crisis intervention, case management, and assessment of high-risk situations.
• Proven ability in implementation of service programs and delivery.
• Excellent interpersonal, verbal, written and organizational skills.
• Strong analytical, assessment, problem solving and treatment planning skills.
• Ability to navigate and knowledge of the Provincial CFS Data Base system.
• Valid class five driver’s license, a reliable vehicle; and auto-loss of use.
• The ability to speak and/or understand the Ojibway language is considered a definite asset.
• Demonstrated understanding of Ojibway culture and its communities is considered a definite asset.
• An understanding and awareness of the strengths and challenges of Indigenous children, youth, families and communities.
• Commitment to positive workplace communication and adherence to professional boundaries.
• Demonstrated intermediate level knowledge of Microsoft Office (i.e. Word, Excel, Power Point, SharePoint, Teams).

Duties & Responsibilities (include but are not limited to):

• Oversee and manages service delivery and abuse unit.
• Review all cases daily as required to determine follow-up and ensure the appropriateness of agency involvement; ensures appropriate response to all allegations of abuse or neglect, where child(ren) may be at risk.
• Provides consultation in the investigation and management of all investigations of reported child maltreatment.
• Supervises direct service workers ensuring all cases are managed in accordance with relevant legislation, regulations and standards including An Act Respecting First Nations, Metis and Inuit Children Youth and Families and The Child and Family Services CFS Act; attend to the specific needs of each case as required.
• Ensuring completion and recording of initial and on-going assessments, child protection investigations and ongoing services, including service plans for all assigned cases.
• Completes day to day supervision of staff, ensuring completion of necessary written reports, recordings and documents for filing and statistical purposes.

Qualified candidates will be required to undergo a criminal record check, child abuse registry check, and a prior contact check as a condition of employment. Sagkeeng Community members and Indigenous candidates will be given preference and are encouraged to self-identify as being of Indigenous descent.