Direct Care Worker

TSA The Salvation Army TSA; Vancouver; On-site; CAD 15,000 - 16,000; Part time

Job summary

The Salvation Army Deborah's Gate Safehouse is seeking a Direct Care Worker to support program participants and disrupt cycles of human trafficking. You will provide case management, confidential support, and referrals while following agency policies and a collective agreement. This 16-hour-per-week, part-time role runs Saturdays and Sundays from 12:00 p.m.

to 8:00 p.m. Training includes safety, crisis intervention, and essential life skills coaching.

Qualifications

• Completion of Grade 12 or equivalent education, training and experience.
• Current Certification in First Aid/CPR or willingness to be trained.
• Certification in Non-Violent Crisis Intervention or willingness to be trained.
• WHMIS or willingness to be trained.
• Certification in FOODSAFE Level 1 or willingness to be trained.
• Mental Health First Aid Certification or willingness to be trained.
• Current Naloxone Training or willingness to be trained.
• Valid Class Five BC Driver's License and clear abstract.

Responsibilities

• Provides case support from intake to discharge with strict confidentiality.
• Utilizes knowledge of issues (exploitation, immigration, mental health, etc.) to provide therapeutic support.
• Acts as a positive role model and maintains client safety.
• Maintains accurate client files and documents; reports to supervisor as needed.
• Provides referrals to services and advocates for client accommodations.
• Contributes to program planning, evaluation and client objectives.

Skills

Confidentiality

Therapeutic support

Client assessment

Communication

Case management

Education

Grade 12 or equivalent

First Aid/CPR certification

Non-Violent Crisis Intervention

WHMIS certification

FOODSAFE Level 1

Mental Health First Aid

Naloxone training

Driver's License (Class 5, BC)

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary: The Direct Care Worker at Deborah's Gate Safehouse will provide support for participants as required by The Salvation Army, Illuminate funding contracts, policies and procedures. The scope of work will include case support for all Safe House Clients to assist in disrupting the cycles of human trafficking.

Salary : Per Collective Agreement

Terms : Permanent, Part- Time; (16 hours / week)

Hours : Saturday and Sunday; (12:00p.m. - 8:00p.m.)

No. of vacancies : 1

Work schedule : Sat-Sun; 12:00 pm to 8:00 pm. Paid break of 30 minutes per CBA

Key Accountabilities

• Provides case support for vulnerable clients, from intake to discharge, for which strict confidentiality is required, and assists in maintenance of client files.
• Utilizes knowledge of issues pertaining to exploited persons, immigration, women and families, domestic violence/abuse, mental health, addictions, homelessness and internal policies and procedures to provide therapeutic support and education.
• Acts as a positive role model.
• Maintains awareness of any problems (medical, behavioral or other) experienced by clients, reports pertinent information to supervisor, applies policy & therapeutic strategies to support client growth & learning opportunities
• Ensures that program procedures are maintained.
• Provides client with referrals to services within the community and / or social services resources, advocates where required for client accommodations.
• Provides input with regard to the development of appropriate program plans to achieve client objectives. Contributes to the ongoing evaluation of client progress.
• Provides basic life skills assistance (personal hygiene, mental and physical wellness, communication, anger management, etc.) and refers clients to internal Salvation Army rehabilitative programs when appropriate
• Ensures client supervision and safety and complies with relevant program Policies and Procedures.
• Assesses client suitability to community-based services
• Maintains appropriate records and statistics, ensures that all required documentation is accurate and complete.
• Performs client discharge functions as necessary during shift including the packing and securing of client's possessions.
• Attends and participates in meetings as required.
• Works with program staff to develop programs, initiatives, and procedures as related to client care.
• Carries out all responsibilities as listed on applicable shift responsibility guidelines including assisting with delivery of meals, and general program tidy up.
• Must be able to obtain Criminal Record Check and clearance from The Salvation Army's Child Abuse Registry as a condition of employment.
• Completes other duties as assigned.

Working Conditions

Responsibilities will involve working from a designated workstation, but will also involve movement through the residential areas, and general building.

Direct program activities may require a moderate level of physical ability - walking, standing, lifting up to 20 pounds - to effectively carry out the duties of the position.

Responsibilities will also include accompaniment of clients traveling by public transportation or walking in various weather conditions.

The employee may at times be subject to hazardous or disagreeable conditions in the performance of their duties.

Working conditions may include:

• Exposure to drugs and alcohol
• Noise and odours
• Dealing with angry and abusive people
• Verbal Abuse
• Exposure to bodily fluids and bodily waste

Education, Qualifications and Certifications

• Completion of Grade 12 or the equivalent education, training and experience is typically required for this position.
• Current Certification in First Aid/CPR or willingness to be trained.
• Certification in Non-Violent Crisis Intervention or willingness to be trained.
• WHMIS or willingness to be trained.
• Certification in FOODSAFE Level 1 or willingness to be trained.
• Mental Health First Aid Certification or willingness to be trained.
• Current Naloxone Training or willingness to be trained.
• Valid Class Five BC Driver's License and clear abstract.
• *Alternative level of education and experience may be acceptable.