Dining Room Supervisor - Full Time

Cogir Real Estate, LP; Vaughan; On-site; CAD 45,000 - 48,000; Full time

Job summary

Cogir Senior Living is seeking a Dining Room Supervisor to report to the Culinary Manager and direct the dining room team in delivering excellent service to residents in a Vaughan facility. Ideal candidates will have a recognized Food & Beverage/Hospitality qualification, courses in service management or related fields, a Safe Serve certification, and at least three years of fine dining experience.

You will recruit and train staff, schedule shifts, monitor performance, and ensure quality while

Qualifications

• Graduate of recognized course in Food & Beverage/Hospitality.
• Completion of courses in service management, guest relations, service excellence, human resources or equivalent.
• Completion of Safe Serve (Ontario) or equivalent.
• Minimum of three years experience in hotel or restaurant fine dining service.
• Ability to manage staff and resources.
• Excellent human relations skills with Residents, families and staff.
• Good written and oral communication skills in English.
• Vulnerable Sector Check or willingness to obtain.

Responsibilities

• Directs and supervises dining room activities to provide high-level service.
• Monitors shift routines, workflow, and maintains quality per standards.
• Recruits/orients dining room staff and manages schedules and leaves.
• Provides job analysis and role functions for dietary personnel.
• Supervises staff performance and aligns with department objectives.
• Addresses personnel problems with staff or escalates as needed.
• Work with residents, in a trusted role with vulnerable adults.
• Uphold the organization’s ethics, morality and integrity.

Skills

Staff management

Customer service

English communication

Vulnerable Sector Check

Education

Food & Beverage/Hospitality certificate

Service management / guest relations courses

Safe Serve (Ontario) certification

Job description

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Reporting to the Culinary Manager, the Dining Room Supervisor directs and supervises the activities of the dining room to provide a high level of service for our residents.

Salary: $45,000 - $48,000

Key Responsibilities

• Directs and supervises the activities of the dining room to provide a high level of service;
• Ensures shift routines are current, monitors work flow, evaluates performance and service delivery that is consistent with principles outlined in “The Main Course’ and corporate standards, and makes changes as required to ensure the consistency in quality of service;
• Recruits and orients dining room wait staff, completes work schedules and authorizes leaves of absences;
• Provides job analysis and role functions for all dietary personnel within their scope of practices;
• Responsible for supervising, coaching, redirecting, and evaluating dining room staff performance to ensure a high level of productivity and the best use of staff capabilities, as well as to ensure that the objectives of the department are being met;
• Attempts to resolve personnel problems with staff and refers unresolved problems to Food Services;
• Work in a position of trust with vulnerable adults (residents);
• Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity;
• Complete other duties as assigned.

Qualifications

• Graduate of recognized course in Food & Beverage/Hospitality
• Completion of courses in service management, guest relations, service excellence, human resources or equivalent
• Completion of Safe Serve (Ontario) or equivalent
• Minimum of three years experience in hotel or restaurant fine dining service
• Ability to manage staff and resources
• Excellent human relations skills to handle diverse interactions with Residents, families and staff
• Good written and oral communication skills in English
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.

Actual compensation will be determined based on relevant factors such as skills, experience, location, and internal equity, and is expected to fall within the posted range.